https://www.duolingo.com/riflemusket

Streak lost on the mobile version, even though I purchased a Streak Freeze.

Has anyone else lost a streak on their iPhone or Android mobile DuoLingo after missing a day? I purchased Streak Freeze and was maintaining a 78-day streak in Italian, when I missed one day of lessons. Now the Mobile DuoLingo says I'm at 2 days.

What's the point?

May 5, 2014

8 Comments


https://www.duolingo.com/bchan

There are two different streaks - language streaks and global streaks. Global streaks are saved via Streak Freezes while language streaks are not. As you can see from your flair and on your profile on both the website and the mobile apps, you still have your global streak of 78. Your language streak is displayed in the sidebar in the apps, but you can still access your global streak on your profile.

May 5, 2014

https://www.duolingo.com/heptron5

I am actually experiencing similar to what riflemusket is complaining of, but I believe we may be interpreting it differently. I am only learning French (or to be more accurate, I dabbled in reversing the tree briefly, but decided to focus on learning French for now), and I am only gaining experience points through French. In other words, there is no chance that I have a global-streak versus language-streak issue. I have purchased a streak freeze, but I have never used it (it is still greyed out for purchase in my lingot store). When I go onto the website, it shows that I have a 99-day streak. But when I look on the app, it says that I have a 5-day streak in French. That is untrue. My graph on the website shows that I have more than 20XP for each of the last seven days. I think the count on the app is off.

May 5, 2014

https://www.duolingo.com/bchan

According to your account, you have both a 99 day global streak and a 99 day French streak. Are you sure you're connected to the internet when you check on your app? Also, are you using an iOS or Android device?

May 5, 2014

https://www.duolingo.com/heptron5

I am connected to the internet when I am checking on the number of days in my streak (although I sometimes used to try to do lessons offline before that became hopelessly buggy--i.e., never reads aloud the voices for a transcribe this oral sentence prompt). I am running the most recent version of iOS7 and have an iPhone 5S.

May 5, 2014

https://www.duolingo.com/bchan

Do you have the Coach feature turned on in the app? If so, the 5 day streak might be your Coach streak (ie, days in a row you've met your daily goal), and could be lower if you used Duolingo every day but didn't always meet your daily goal.

May 5, 2014

https://www.duolingo.com/heptron5

I do have the coach feature turned on, but the coach feature is set so that I have to do 20 XP per day in order to be considered "on track." In each of the last seven days on record in the graph, I have exceeded 20 XP.

May 5, 2014

https://www.duolingo.com/riflemusket

If we are conflating the "Streak" with being "On-track" with the coach, that might be the problem. I have a daily goal of 30 XP. I missed a day. Haven't worked on French or Spanish in weeks, yet my iPhone app says 78 days streak on both of them. 2 days for Italian.

Glitchy.

May 5, 2014

https://www.duolingo.com/kradeka

Another person with wonky freeze records. I turned Coach off when you removed the ability to save up XPs for busy days. Everything looks OK but the streak counts in the SMS alerts seem to have no rhyme or reason since the update where you made this change. I still don't know why you changed it at all. It was working before just fine.

May 6, 2014
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