1. Forum
  2. >
  3. Topic: Troubleshooting
  4. >
  5. Android app never finishes lo…


Android app never finishes loading

As of this morning, the Android app no longer works on my phone. When I open the app, it starts to open, and both then menu and status bars appear, but my tree never loads and none of the buttons or menu items are functional. I've tried force quitting the app, clearing the cache, and restarting my phone. Same thing every time I open the app.

September 9, 2018



Hi notapooka, I didn't see your post when I reported the same problem this morning. Have a look at the thread. I've received some helpful answers: https://forum.duolingo.com/comment/28800866


I went back to a previous version. In your phones browser go to uptodown.com and search for the Android version of Duolingo. You'll see a list of previous versions. Download 3.97.4 and install it. Of course you'll need to uninstall the current version first.


Hi natapooka. I've noticed the same behaviour a few days ago. Moreover, I see you are learning Spanish, and I think this bug is Spanish-related. I can learn Polish, English, Chinese, French... But the app hangs when I try switching to Spanish. I reinstalled the application and I'm using the web site to learn Spanish. Then I have to switch to different language. Then I can start the application and it runs correctly. Of course I'm still waiting for this bug to be fixed.

Learn a language in just 5 minutes a day. For free.