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"Private" when setting up new student account?

I set up a new class and made a roster to add them to a class. All the students got usernames and passwords generated by Duolingo because they don't have email. One student's name shows up on the roster of usernames & passwords, but it only says "Private" for this student? How can I add her to my class?

October 1, 2018



I haven't seen this before. Where does it say "private"?


It is on the PDF generated for the class. I have put her name in three different ways


I am having this problem as well. Can anyone help?

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