1. Forum
  2. >
  3. Topic: Educators
  4. >
  5. renewing password

https://www.duolingo.com/profile/Develi38

renewing password

hello, I renewed my student password and it removed his xp , everything , how do i get back his xp please help.

November 8, 2018

2 Comments


https://www.duolingo.com/profile/hughcparker

Hmmm. I'm not sure how changing someone's password could reset their account. Are you sure you reset their password, rather than re-creating their account?

Learn a language in just 5 minutes a day. For free.