Is abuse and profanity instantly dealt with here?
I am new here and shocked at some of the abusive and vile comments, mixed in amongst perfectly normal discussions, by people who are not in the least interested in learning or languages. Are they not swiftly deleted and dealt with by alerting duolingo in some way ? Poor wretches, if that's all they've got to do with their day......
I wish duo had a built in 'report post' function that allowed you to flag any moderator who happened to be online, but according to FrankySka there's no centralized function for this other than the support tab on the left side of the site.
They are dealt with relatively quickly on the English discussion boards. I also follow the French boards, where spam threads often thrive.
Thank you for your reply. It's such a shame that these people are 'hanging about' on here ! I will use the report tab as you indicated and look forward to seeing them zapped ;))
I have reported quite a few spammers on here, and FrankySka has dealt with them all, in less than an hour. Hats off to her. :) But the problem does seem to be noticeably growing. I think though, if there was an 'Easy' button to use to report these people, they'd get some perverse fun out of using that all the time, to report innocent posters, which would be far worse and waste even more of the Moderators Time.
Anyway Bravissimo to Franky and all the Mods and Team.
On another language site they have an alert button system and I don't think it gets abused. The site really benefits in my opinion, as on here, without a button, one may be more inclined to let the problem sort itself out in time rather than go to the trouble of reporting. There are a lot of kids here using the site more like Twitter. I notice their entries eventually get deleted but at the time of being in the process of posting, it can be very annoying. I presume they get warned and then removed if they persist.
I think DL are quite lenient with their dealings with these people. They get polite warnings. No-one is instantly 'struck-off'. But I have noticed a few posts recently that seem to go beyond 'Kids using it as a social platform like Twitter'; A little creepy. But it's the net and we expect these things.
Hi there! We do take abuse very seriously. The best way to report issues is via email@example.com. We will take a look and take the appropriate action. Thanks!
Is there ever going to be a little flag next to every post you can click on to report as abuse?
Thank you for your reply. I am glad there is somewhere to report issues, but there are so many on here, it would be impossible to keep up with them. As it is, the serious posters just turn a blind eye as it seems as if the problem has got out of control. A report button would help get on top of the issue in my opinion. It's such a shame, as the site is so good!
We do get a lot of reports and handle them, however, we also have plans to making it easier to report abuse via the forum.
Have these plans been rolled out? Spam and abuse often come as one-off comments in longer threads, so it would be very useful to be able to flag them directly.
I am doing this for school and I've never left anything like that! But, I am disgusted with some of the things that are put on here, because this is a language site for learning, not for people to spew muck out all over the place. They really should add a report button, we get enough of this kind of thing without getting it here.
I so agree, it is an unfortunate weakness on such a good language site. Other similar sites have moderators operating all the time and the problem is dealt with straight away. If you act quickly and keep on top of the situation, the perpetrators give up eventually.
Maybe people have the wrong idea of what a language learning site is. Thankfully, this site has fasting-acting moderators logged on 24/7.
Yes. Any malicious stuff that I've reported has been dealt with in less than an hour! I'm afraid it's the way of the world. 1% will spoil things for the 99%, but the 1% lose in the end. :)
I am a little shocked that the site is receiving abusive comments. Having not encountered any myself I had assumed that we were all participating in civilised behaviour! I have seen one or two short (impatient or curt) replies which were promptly followed by an apology. As the system stands at present, report it as a problem. I would like to think that if this is serious and/or persists that the account is closed.
Thank you very much. I will make a point of reporting these comments as problems now as I come across them..
It's the internet, I expect to see stuff like that every now and then. I just ignore it and never respond to all the negative nonsense. Problem solved for me.
Yes, I recently encountered someone on here like that, but I don't necessarily think that they are bad, just bored... I'm in a small conflict as to whether or not I should report them... What to do?
I agree, it's a conflict. Do you report them and waste more of the moderators time? or leave them until they get bored, realise what they're doing isn't much fun, and go away by themselves?
However, If it is actually abusive, then they should be reported straight away, where the mods will give them a warning, and if they carry on will delete their accounts.
On the whole this is a very civil site. I did report one member who was making obscene comments via firstname.lastname@example.org. I got an email response from them not long after saying "thanks" and I saw the comments were gone.
It's the internet! Stuff happens. :)