I need a Duolingo Representative to answer me

With this offer, am I paying for 3 1 on 1 lessons, or Unlimited 1 on 1 lessons?

I have posted in the forums, on facebook and on twitter and have not received a response or found a help service that directly allows me to talk or email with someone from Duolingo.

December 8, 2018


Duolingo doesn't offer any service that lets you directly talk with a representative. You could try here and select "Purchase issue", but since that's not the way the report function should be used, there's no guarantee you'll get an answer.

December 8, 2018

The price of $8.00 sounds to me more like only three lessons.

5 lessons for 18EUR:

Try your luck on Reddit.

This live feature is that brand new and A/B beta tested that even no Help / FAQ pages exist and I only have seen one comment from Mr. Luis van Ahn in a single Duolingo discussion thread so far (no, I have no idea how to search / find it again).

December 10, 2018

This sounds like a new feature. Are you using iOS or Android? To check what A/B tests you are in, you can check The fact that this is in the Duolingo app means that they actually did, in fact, add this feature to the app, but it appears to be an A/B test.

December 8, 2018
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