So I (foolishly? I hope not?) upgraded to plus and now my laptop and desktop do not sync to recognize progress made on my phone. is this normal? and how does it get fixed?
It sounds like your phone is not online. Downloading the course is great if you can't get on the internet, but your progress won't sync.
Make sure your phone is connected to the internet if you want your progress to "count". Of course, even if you don't get credit for your work, you will be learning something.
On a different note, please edit the title of your post to be more descriptive. Everyone who posts on the Troubleshooting forum wants help. Why should someone read your post?