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https://www.duolingo.com/sharkmom

Anyone Else?

I keep having problems with Duolingo cutting off the days of my streak. I was up to 99 and it reset me to 1! I wrote them, but they haven't responded. That was yesterday. I spent at least an hour on here yesterday, and went up about 30 pts., but today my streak is still set at one. This isn't the first time, but when it happened before, they went back and reset it.

It also seems that you should get credit for every day that you're on here working, even if you don't get any extra points. I've had some real trouble with some of the levels and I'll have to work a couple of hours just to get 10 points, so I don't break my streak. It just doesn't seem right, since the note that you get says "Practice every day, so you don't break your streak...." Well, I've practiced every freakin' day!

4 years ago

6 Comments


https://www.duolingo.com/StrapsOption
StrapsOption
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I feel your frustration, but this has never happened to me. I hope they notice your discussion.

4 years ago

https://www.duolingo.com/pont
pont
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If you've bought the timed practice option, you can keep your streak much more easily -- every point in timed practice is "banked" immediately, so you just need to get one question right to keep your streak going.

4 years ago

https://www.duolingo.com/sharkmom

I'm doing the free version. We just don't have the money for anything else.

4 years ago

https://www.duolingo.com/pont
pont
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I've just given you 10 lingots, so you can now afford the timed practice option :-).

4 years ago

https://www.duolingo.com/GregHullender
GregHullender
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You lose the streak if you don't earn any points. It doesn't matter how long you worked at it, you have to earn at least one point. Immersion is another way to earn points quickly.

4 years ago

https://www.duolingo.com/sharkmom

I know, but I've earned at least 10 points every day and still had my streak taken away 3 times. I'm very meticulous about those points every day.

I don't think it should be that way, though. If you're on the site working every day, your streak shouldn't stop. If I'm having trouble with something, I may have to repeat it for a couple of hours, just to get the 10 pt. minimum.

4 years ago