https://www.duolingo.com/profile/cotozil

help me somebodyy

i know i'm stupid and stuff but i forgot my email, account name and password. i'm using a new acconunt right now. is there still any way for me to continue using the old one? the only thing is that i did russian-french and english-japanese corses...i've tried using all possible email adresses,nicknames and passwords...i know that i don't have any memory at all don't berate me pls

January 16, 2019

3 Comments


https://www.duolingo.com/profile/Lrtward

That's a tough situation. I'd say "Check your emails for notifications from Duolingo"... but you don't remember which email account you were using.

Do you have the app installed on a mobile device? If so, does it automatically log you in? Can you determine your username that way?

I hate to say it, but you might just need to start anew with this account. On the bright side, you'll still be learning, and a little review never hurt anyone. It's still got to be exasperating, though.

January 16, 2019

https://www.duolingo.com/profile/Dessert-Rose

Our beloved Lrtward explained everything perfectly. I just wanted to add that you can write a list of all your accounts, with all their details on paper, and on a notepad on a device, in case this should happen again.

Also, in case you're worried that someone should find the note or paper and hack your account, you can, instead of writing your down your password, only give a hint to it that only you will understand. :)

Good luck and all the best!

January 17, 2019

https://www.duolingo.com/profile/Sharon275517

You say you've been trying combinations of email and passwords. But doesn't duolingo give you an option for "I forgot my password"? I would try each email account in turn, clicking on "I forgot my password" and see if one of those turns up your old account.

January 18, 2019

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