https://www.duolingo.com/profile/NataliaLin685733

Streak repair fail

Hi. I'm here on the desktop version -- I usually use the mobile app. I blew my 249-day streak the other day and was offered a streak repair. I plunked down the 12.99 EUR, no streak repair took place, and I was offered a streak repair again for the same price. I've now filed a bug report twice about this, with a screenshot proving I paid. I'd like to get either my streak or the money back. Can someone help me out here? Thanks in advance.

January 16, 2019

2 Comments


https://www.duolingo.com/profile/FredrikVC

The other day? You need to start the new steak before the gap is too large to bridge

January 16, 2019

https://www.duolingo.com/profile/NataliaLin685733

No, the other day I lost the streak and the very next day was offered a streak repair. I've been trying to resolve this since.

January 16, 2019
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