Troubleshooting: all my progress is gone

HEEEELP!!! I didn't use duo for some month and now coming back I see everything is deleted. Zero. All langues gone. Help please help!!!!

I tried all email addresses to log in, it is not the wrong account.

January 17, 2019


Maybe you signed in on the wrong account/e-mail.

January 17, 2019

That's what I thought, too (I thought they accidentally created a new account) but the account that posted this is five months old. It could still be the wrong account, though.

January 17, 2019

I have been going between my iPad and my laptop, and just realized that all my completed lessons have been erased for the most part. I am at level 23 French, for instance, and now all my competed lessons are back to almost nothing. But in a random way, like some are completed. What gives?

April 29, 2019
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