https://www.duolingo.com/profile/ArtShoe

Help! Unable to launch the next lesson in the skill

Doing French from English Tree 12, I have gotten as far as Section 6: Grammar, and hit a wall. There are 3 lessons to complete in the Grammar skill level 0 to unlock the Pronouns skill that follows. I have completed the first of the three lessons, but the second lesson won't launch. Here is the offending link:

https://www.duolingo.com/skill/fr/Grammar/2

Upon clicking Start, the browser window spins the three dots for half a minute and then silently goes back to the tree. I have had this for half a day. I tried refreshing multiple times, deleting browser history and restarting the computer. Old lessons and new lessons in other languages are still launching normally. I am using Windows 10 and Microsoft Edge.

Has anyone else encountered this issue? Is that something that I can fix on my end or do I need to file a bug report somewhere? Please help.

January 24, 2019

7 Comments


https://www.duolingo.com/profile/pentaan
January 24, 2019

https://www.duolingo.com/profile/ArtShoe

The problem persists in Chrome. Using a mobile app, I was able to push through the problem lesson, although I am sure it still needs fixing. The next lesson opens on the desktop without a glitch.

I have submitted a bug report at the link you provided. Thank you for your help and have a lingot.

January 24, 2019

https://www.duolingo.com/profile/psionpete

Have you tried a different Browser? Duo is is fully tested on Chrome so that could be a good place to start from. An alternative would be to use an app on your phone or tablet (if you have a suitable one).

January 24, 2019

https://www.duolingo.com/profile/ArtShoe

Thank you for your suggestion. Yes, I tried Opera with the same result, so I suspect Chrome won't be any different.

I have been on Duo for 68 days; this problem is a first.

January 24, 2019

https://www.duolingo.com/profile/Thomas.Heiss

Please move your thread to the Troubleshooting(English) sub-forum.

January 24, 2019

https://www.duolingo.com/profile/ArtShoe

OK. How?

January 26, 2019

https://www.duolingo.com/profile/Thomas.Heiss

You can edit your main comment and then choose a different forum from the list (select choice box).

Firstly you have to subscribe to the relevant forums on the right side.

January 26, 2019
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