https://www.duolingo.com/Arjofocolovi

Feedback pages

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Hey Duolingo team !

I honestly think the feedback pages (that's what I call the threads in the "sentences" tab) would benefit some improvements.

What I mean by that is that several times when I'm trying to see what people are struggling with, I often come across a comment from a user that doesn't talk about the main exercise, but about the slow audio version, or about an alternate translation, or even about the multiple choice that he had to do !

We can't help the users as much (and sometimes not at all) when we don't have all the informations.

So it could be great if you could add a link to the real exercise (and even multiple links, since there are several versions of a single exercise) in the feedback pages, so we can see what people are talking about clearly and help them accurately.

Keep up the good work !

P.S. Although I know I posted already a thread on the slow audio, I felt like this one was more appropriate since it covers more possible improvements.

April 9, 2013

4 Comments


https://www.duolingo.com/TiagoMoita_PT
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I'm not sure I understand you. Shouldn't you just advise them to use the "Report a problem button"? What can you do besides that?

April 9, 2013

https://www.duolingo.com/Arjofocolovi
Mod
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I'll take an example.

Say an exercise is the following : "Je bois du lait" = "I drink milk"

If someone asks about the pronunciation on "lait" but on the slow audio. What can I do ? I don't have access to the slow audio, all I have is the normal audio, there's nothing I can say to help him with his question. I can still find external resources, but it shouldn't be like this just to check the pronunciation of a sentence.

Let's say now that he has a question concerning "I drink some milk" (not available on the feedback page either, because it's not the main translation, but it's still accepted), I can't help either because I don't have access to alternative translations (well on this specific exercise I could help obviously because my example is a really simple sentence, but you get my point).

Same logic for multiple choices and all the rest. It could be great if we could access all versions of the exercise from the feedback page, so we can see and hear exactly what the person is seeing or hearing.

April 9, 2013

https://www.duolingo.com/TiagoMoita_PT
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In the matter of audio, you can try to explain how to pronounce it, but I think the easiest solution is to use an external resource, like Google Translate or a web dictionary. Regarding those other examples, you have a point, I guess.

April 9, 2013

https://www.duolingo.com/Arjofocolovi
Mod
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I already use Google Translate when possible, and it works if the question is "how is ... pronounced ?" but if the question is for example "this sentence feels weird on slow audio, is this really how it sounds ?", I would still need the slow audio to answer.

April 9, 2013
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