Only 20 points for level up? English for Portuguese

Dear friends, I have a problem and I would like to resolve a question,

This had not happened yet, but when I did the test to pass the level of the units "Verbs: Immediate Future" and "Science", the Duolingo scores only 20 points, regardless of the previously established score, which in the case were 90 points for level 1, 180 for level 2 in the unit "Verbs: Immediate Future", and 70 for level 1 of the "Science" unit. I wonder if this happens/happened to you, and how could I solve it; whether I report to Duolingo, and how I could do it. Thankful.

March 5, 2019

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