https://www.duolingo.com/jairapetyan

Glitch for educators

There seems to be a glitch with the Duolingo for Schools platform. My students are getting emailed messages saying that they have completed assignments when they haven't.

Since the XP capping started, I have been assigning a flat 150 XP per week as a homework assignment. I am afraid the platform is somehow "awarding" the old amounts of XP for testing out, whereas on the new leaderboard students are only earning 20 XP.

One of my students had only completed 90 XP and received the email, so he stopped working. He could not believe me when I told him he had not completed the assignment. The "schools.duolingo.com" also shows that he completed the assignment when he tested out of a skill and received 20 XP. But the assignment is to earn 150XP!

I hope I have explained myself well. Though this is troubleshooting, I will re-post this under the topic "Educators in English" as well. More of my colleagues may have encountered this glitch.

March 25, 2019

7 Comments


https://www.duolingo.com/SeanColombo

Thank you for reporting this! It does look like the Schools system is computing XP in the old way rather than taking into account the new testout XP limits. We'll work to fix this...

March 26, 2019

https://www.duolingo.com/jairapetyan

Thank you very much for responding. In the past, I have always felt a great divide between users and admin. This proves you do listen to our considerations. Lycka till med dina svenska studier.

March 28, 2019

https://www.duolingo.com/SeanColombo

We've released the fix to this today. Now all student progress should show the same number of XP on the site/app and on the Schools system.

Thanks again for reporting this!

March 29, 2019

https://www.duolingo.com/jairapetyan

Sean, if I still have your attention, could you please review my comment on the new web design? The following is cut and pasted from https://forum.duolingo.com/comment/31260127. It has received 146 upvotes so far.

I find it upsetting that you pay graphic designers to give Duolingo a "Fisher-Price look," while you ignore users who ask for improvements in functionality. One change I have asked for multiple times would be to make comments we post in the forums (including sentence forums) go to the top of our "followed" tab, so that we can go back and get answers when we post questions, or see how other users react to our ideas. I cannot imagine any drawbacks for implementing such a change, but our pleas land on deaf ears. Another easy fix would be to restore the fireworks, fanfares, and shower of lingots you used to reward us with when we leveled up. And this is not speaking about controversial changes such as capping XP for testing out, the Crown system in general, eliminating the Activity stream without replacing it with a similar function as was promised over a year ago, and eliminating Immersion (the biggest loss of all, as it was the only way one could use DL to improve in a language at higher levels). In my opinion, you pay too much attention to inconsequential details while ignoring opportunities for significant improvements.

March 28, 2019

https://www.duolingo.com/jairapetyan

Wow, again Sean, thank you! I went to my 'Discussion' tab just now, hit the 'followed' tab, and found these threads! Apparently I was wrong about comments falling on deaf ears.

I also appreciate the fact that DL has attempted to align the Spanish tree with CEFR A2 standards.

March 30, 2019

https://www.duolingo.com/Srafantasma

On the off chance that Sean is still monitoring this thread... I'm copy-pasting my comment from jairapetyan's other thread on this...

"We are having a similar issue. My XP assignments seem to be working ok, but when I assigned skills we encountered a problem. If the students complete ONE activity in a skill their dashboard tells them they completed the assignment, but MY record on schools.duolingo.com shows that they have not completed it. I have told them to ignore the dashboard for now and look for the circle around the skill to completely fill up, but it's a HUGE problem for my less compliant students because they won't look in both places."

April 12, 2019

https://www.duolingo.com/SeanColombo

Hi. I'm not sure what could be causing that. I'll follow up in email because I'll need a username of a student who is seeing the problem

April 12, 2019

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