https://www.duolingo.com/profile/SimonCoad

Lost progress

Wow, I just lost ALL of my french progress with the new update!

March 26, 2019

9 Comments


https://www.duolingo.com/profile/NicolaJayneOwen

I've been popping in for years to try to keep my hand in the languages I learnt, but I've been making a proper effort these past few months to make progress through the tree. I had about half the tree to level 3, just finished a questions lesson and when I got back to the homepage the new tree has ALL but the Basics1 skill at Level 0! It's very disheartening! :(

March 26, 2019

https://www.duolingo.com/profile/Natalie_Duo

Me too! So disappointing.

March 26, 2019

https://www.duolingo.com/profile/lisamariek79

same. :-(

March 26, 2019

https://www.duolingo.com/profile/Lilibees1

Me too! Lost all progress. Does anyone know if you can reset your lost skills?

March 27, 2019

https://www.duolingo.com/profile/Wmconlon

Indeed, it is quite a shock to be reset to virtually zero skill level, after having completed half the skills at level 5 and remainder at level 3.

I will give it a shot, but it is quite demotivating.

March 27, 2019

https://www.duolingo.com/profile/AAOgden

it happened to me as well. i was almost done with level 4 (ie all skills in the tree at level 4) and almost all of them have been reset to level 0, though some are still at level 4 and a few are partially completed. I NEVER leave any of them partially completed so i am fairly certain this is some kind of database corruption.

March 30, 2019

https://www.duolingo.com/profile/Sarah200519

Hi Duolingo team, this is very frustrating and demoralising. I was on level 3 (red) for most of the tree and now I'm suddenly back to 0 (purple) for most of it. Please cross-credit our progress from the old tree to the new tree or offer a new placement test for the new tree. Learning greetings etc. again is wasting my time -- even if I just test out of each skill it still takes ages.

April 10, 2019

https://www.duolingo.com/profile/DeniseHeat2

I logged into my account yesterday and all my progress was lost. I was about 1/2 way through the Irish tree with a level 5 in about the first 1/2 and levels 3 and 4 for the rest. It's has taken me a couple of years to build up to that after starting again this year in earnest. It's taken my motivation away. Can my old progress be restored? Or should I just try another language app and forget Duolingo?????? Very frustrating.

May 26, 2019

https://www.duolingo.com/profile/Sharon275517

It appears that you may have two accounts, and are logged into the wrong one.

May 26, 2019
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