https://www.duolingo.com/Riya2020

The Duolingo community needs a bigger say in what features we like and which ones we don’t!

I absolutely LOVE Duolingo, it’s so inspiring and motivating for me, and really helps me learn a language. However, the app/website keeps changing, new features are added on, some are taken away, and I think this means people have stopped using Duolingo because of some controversial updates. For example, although personally I like the new format, for some it’s too childish (not my personal view, but ok). Yes, learning is supposed to be fun, but some people find it harder to learn with this new format. The Duolingo community needs a bigger say in what features we like and which ones we don’t. Remember Bots? Those cool things where you can have conversations with 'Bots'? So many people (me included) loved them. About six months after they came, they were gone. Duolingo's outfits which you could buy in the shop? Gone too. We need to have a way of telling Duolingo what we love, and what we don’t like, because they are just too many discussions in the forum, and Duolingo can’t look at every single one. Be sure to upvote this and comment your thoughts! Xx

April 4, 2019

50 Comments


https://www.duolingo.com/Lrtward

The people who use the forums are a miniscule percentage of all the active Duolingo users.

We users DO tell Duolingo what we want: via our activities and the statistics we generate.

April 4, 2019

https://www.duolingo.com/scilling

We users DO tell Duolingo what we want: via our activities and the statistics we generate.

No — those tell Duolingo which things users will put up with, not which things users want.

April 4, 2019

https://www.duolingo.com/Riya2020

Exactly! Xx

April 6, 2019

https://www.duolingo.com/mwbrand1

I agree with Lrtward. I know Duolingo conducts many A/B type tests with the users to determine what works and what doesn't work. Although I may not agree with some of the changes they make, I am confident the changes are primarily based on the user and statistical feedback received from these A/B tests.

April 5, 2019

[deactivated user]

    We users DO tell Duolingo what we want: via our activities and the statistics we generate.

    So my not studying since the new design got forced on me should indicate that I hate it and that should indicate that they should change it back, no?

    April 5, 2019

    https://www.duolingo.com/mwbrand1

    That would depend on the number of users that react as you do. I would imagine if the statistics suddenly showed a significant drop in the time that people spent studying, then Duolingo would likely change it back. However, if the statistics show users are spending more time studying, then the new design will likely remain.

    April 7, 2019

    https://www.duolingo.com/Yoreni4

    not everything can be mussered by numbers

    April 7, 2019

    https://www.duolingo.com/roses699032

    I feel like most people say nothing, and the unhappiest people say the most.

    April 4, 2019

    https://www.duolingo.com/JillianMorrissey

    I think we should be able to have the choice of updating things so duolingo should send us updates on the Notification tab and people get to choose if they want the update or not.

    April 4, 2019

    https://www.duolingo.com/merkavar

    So everyone has a different version of duolingo? And do you expect duolibgo to support and test each version/combination?

    If you ran into an issue the first response would be to update to the latest version.

    April 4, 2019

    [deactivated user]

      So everyone has a different version of duolingo? And do you expect duolibgo to support and test each version/combination?

      Themes would render this unnecessary; it'd just be a graphical skin applied to the same functionality of the site. As both the assets for the new theme and the old theme still exist (and are still hosted), there's no downside to offering themes other than the few minutes it would take to add a theme switcher.

      April 5, 2019

      https://www.duolingo.com/Sir.Chocolate

      they can also make themes that users are suggesting (like dark theme) that haven't existed in the past. This theme idea is a good one, and although they might not put the exact thing you want, there will be one you do want.

      April 5, 2019

      [deactivated user]

        No need. Themes address like 99% of the issues related to the new design. Can't help you with the Tree changes tho.

        April 5, 2019

        https://www.duolingo.com/Sir.Chocolate

        the tree changes need an update and idk if the duo mods know exactly how to set it up so it's good for everything. All I use Duo for is learning how the language works. as for how to speak it, I talk to people in the language I am learning.

        April 5, 2019

        https://www.duolingo.com/Riya2020

        Yh good idea xx

        April 4, 2019

        https://www.duolingo.com/Riya2020

        Yh true x

        April 6, 2019

        https://www.duolingo.com/merkavar

        Do you think duolingo community can agree on anything?

        You will always have a group that doesn’t like something. Just like with the latest update.

        So how can you please everyone.

        People want different languages added, how do we add them all at once?

        People want more stuff added to the shops, how do we add enough stuff for people with 3000-30000 lingots?

        People are apparently going blind over the new update. Some people like or are indifferent to the update.

        I guess my point is you can’t please everyone. Especially when you have vocal minorities here.

        The metrics duolibgo seems to use seem the best option.

        April 4, 2019

        https://www.duolingo.com/Sir.Chocolate

        well, the biggest complaint I see is the new theme, and most of the differing opinions are just a short "I don't care." Honestly with this kind of problem, you won't anger anyone with a simple fix if you, the user, choose what Duo looks like on your account.

        April 5, 2019

        https://www.duolingo.com/raconteur

        do you have any idea how elections work? polls? referendums? brexit?

        not everyone in america are republicans, but its still better than the chinese communist party. if a majority says unequivocally that they hate the new update, then u better listen to them.

        April 5, 2019

        https://www.duolingo.com/SecretlyAHippo

        That's the problem. First of all, Duolingo forums aren't a country. Also, I don't think most people hate the new update. We don't know. Nobody (maybe some Duolingo statistic nerds) know. If people like it, there's no point in complaining. That's why it will always look like everyone hates it.

        April 6, 2019

        https://www.duolingo.com/Riya2020

        Yes, I agree. The people that like it don’t say anything, but the people that don’t do. This makes its seem like the majority don’t like it, but we don’t actually know.

        April 6, 2019

        https://www.duolingo.com/HeyItsOcarina

        I do think that they should bring back Bots (when will you bring them back Duo?!), and yeah, I think that if Duo wants to not just get new customers, but also keep old ones, the community should have more say [besides on the forums, because sometimes peoples' comments can be drowned out] in terms of ideas to give Duo to help them make it better and keep the community vibrant and possibly make it stronger than ever :)

        April 4, 2019

        https://www.duolingo.com/Riya2020

        Yes I agree. I loved bots!

        April 4, 2019

        https://www.duolingo.com/A_Sesquipedalian

        Bots were brilliant. They were a wonderful way of getting a lot of experi- cough learning in a short time.

        April 4, 2019

        https://www.duolingo.com/Axel.a5

        Oh god, when you mentioned bots i had memories flowing back, i recently began german again and i was just like "Uhh, where are the bots?" And the stories are sorta like that but not really, also the app and computer versions of duolingo are very different and i think they should have the same features and not be seperate. On phones you have lives which i hate but on the computer there arent any, no stories on phones, no discussion on phones and no clubs on the computer! Come on duo, why are the phone and computer versions so different!?! (Also i like the new design too.)

        April 4, 2019

        https://www.duolingo.com/Riya2020

        True, the desktop and mobile versions are too different x

        April 4, 2019

        https://www.duolingo.com/Riya2020

        For everyone saying the design is not childish at all, that is not my personal view. I have seen soo many comments saying that, and decided to voice those people's opinions. I like the new design, but understand that many don’t and have no option but to leave or suck it up.

        April 4, 2019

        https://www.duolingo.com/alpha3099

        I don’t like how sweet Coca-Cola is and I think the can is too red. I should have a say in the recipe and design of the packaging.

        April 4, 2019

        https://www.duolingo.com/Riya2020

        Haha this is a bit different tho..

        April 4, 2019

        https://www.duolingo.com/alpha3099

        How? They are both companies. They both produce products. Consumers are more than happy to give feedback on said products. If there is enough backlash the companies may revert changes (New Coke) or they may decide to keep it the way it is (corn fructose instead of real sugar). If one doesn't like the product, you are more than happy to use a competitor's product. You can make this decision based on content (the drink, the lessons) or the appearance (the can/packaging, web layout). It is in no way different than the other.

        April 4, 2019

        https://www.duolingo.com/Sir.Chocolate

        Well, you pay for Coke, and you can choose not to buy a can of Coke and buy Pepsi instead. If people buy Coke, then people like Coke and they won't change anything unless they think it is good for the business. With a free service like Duolingo, user opinion means a lot because they need to get people to be as active as they can. The more active a person is, the more money they get (proven by the fact that my ads refresh once every five minutes). Coke doesn't worry about how long it takes someone to drink a can. As long as they are buying the Coke, Coke gets money. Duolingo on the other hand, they need people to be on the site more. If the design is too bright for people to use, and the users are proposing solutions to the problems they have with the service, then the voice of the people should be heard. Duo made something that is stopping people from studying as much, and since they can't be on the site as much, Duo makes less money. Duo relies on costumers liking the service, so if they don't listen to the complaints, they are just hurting themselves

        April 11, 2019

        https://www.duolingo.com/redneckray

        Welcome to the world.

        Duolingo is a business.

        The owners have invested mucho money to provide this service, hoping to get a return on their investment.

        They understand that their customers will be a tiny minority of the population.

        They understand that their customers will be a minority of people looking for a language learning app.

        They also know that trying to satisfy every potential customer is futile.

        Thank god for America! If you think you could make a better app--do it.

        Otherwise don't complain about those who do.

        April 4, 2019

        https://www.duolingo.com/Sir.Chocolate

        I would do that, but I don't have the language and tech expertise to make the website myself. And I'm a poor student, so I can't pay for it. If I had the resources and the technical and language know-how, I would totally make a language learning website to rival Duo. I just can't.

        April 11, 2019

        https://www.duolingo.com/ISpeakAlien

        Remember Bots? Those cool things where you can have conversations with 'Bots'?

        I almost forgot about Bots. Those need to come back.

        My proposal

        Large numbers of Duolingo users should send bug reports in protest of the new look and removal of features.

        Large numbers of qualified Duolingo users should also apply to contribute to courses.

        April 5, 2019

        https://www.duolingo.com/Candlesmith

        “Bug Reports”?!? How do you DO that?!

        April 8, 2019

        https://www.duolingo.com/AnitaRRC

        Yes. Here is what I want: more dialogues, stories, texts not just sentences without context. Less translation, the more you progress teach only in the target language, prompt the user to answer in the target language. That also makes it easier to design new lessons, for instance Guaraní or Indonesian can be accessed from Portuguese, Spanish or English.

        April 5, 2019

        https://www.duolingo.com/roses699032

        I still have Duo's outfits.

        EDIT: No, they are gone.

        April 4, 2019

        https://www.duolingo.com/HeyItsOcarina

        I liked those...

        April 4, 2019

        https://www.duolingo.com/Riya2020

        Me too

        April 4, 2019

        https://www.duolingo.com/Axel.a5

        yeah, but i study german here but when i tried a tiny bit of japanese i went to the store and i found outfits (i bought them both). I cant do this on the german store, also the japanese lingots were red instead of blue.

        April 4, 2019

        https://www.duolingo.com/Riya2020

        Maybe it should all be the same x

        April 4, 2019

        https://www.duolingo.com/AnhTinWIn

        Sorry, but you get no say. Because their design team knows best! LOL

        April 4, 2019

        https://www.duolingo.com/ISpeakAlien

        They have actually said similar things in the past.

        https://forum.duolingo.com/comment/22874501/Gems-and-Health-FAQ

        But why? Because it’s [Health] better for learning.

        April 5, 2019

        https://www.duolingo.com/Candlesmith

        I am three or four months into Duolingo -82 days in “Plus”. I have read all the comments in this thread, haven’t a clue what a “Bot” is, and not much opinion about new designs vs. old or what colors they use. I’ve already switched to....another paid ....Program for French and use Duolingo for learning Hawaiian.

        What I DO care about...intensely...are website design, function, the service I receive, and, in particular, the following:

        1. There is a “Monthly Streak Repair” function. It should work! In 79 days I have needed it twice. Once I accidentally only partially finished a lesson. This week I began one at 12:01 AM.
          On neither occasion did the “Monthly Streak Repair” Function function - AT ALL! even though it part of the paid Plus Plan & was marked “AVAILABLE” in bright green letters!
          I received no notification that I was in “DANGER” nor given an
          opportunity to self “repair”. It took an email to Support.
          Worse, on the first occasion I received a condescending reply
          about what I had done wrong...and NO explanation of why the “Monthly Streak Repair“ function, while marked AVAILABLE, was not, or what was going to be done to correct the situation (Nothing, evidently.)
        2. Without being too specific, there is a punctuation mark in Hawaiian, the ʻokina, (ʻ) actually so important it’s considered a consonant, that is nearly identical to an apostrophe (‘ ʻ). However, in that part of a lesson where the student is asked, “What is this?”, the answer: “Ke ki’aha” (cup) would be incorrect. [only “Ke kiʻaha” would be correct] The mark does not exist on any keyboard! Only if the student went to an online Hawaiian dictionary, copied a TRUE ʻokina (ʻ) and pasted into the answer would it be possible to get a correct answer! Even in routine translations, the answer notes that, “This answer is also correct”.....with “proper” ʻokinas replacing the apostrophes.). This is absurd! I have written feedback on multiple occasions without response OR the problem being rectified. So.....just wrong answer after wrong answer because Duolingo cannot - will not - recognize that, for the purpose of real life and the modern computer keyboard, an apostrophe = an ʻokina!

        3. My daily lesson reminders have just stopped altogether.

        4. I love the fact that there is now an option to “Discuss” a question as well as “Report”, but no amount of asking results in an answer to the question, “How do I get the system to allow me to join in that “Discussion “? Can anybody here tell me?

        Thanks for listening!

        April 8, 2019
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