https://www.duolingo.com/profile/RowanM.1

HELP!!! DuoKeyboard Has Stopped Working!

I have been using the DuoKeyboard plugin for some months now in my default browser Firefox. By and large, it has been brilliant, although it has the odd bug. It is particularly indispensable for languages like Hebrew which don't allow any transliteration or even let you select letters. But I would rather type in the proper alphabet anyway. Russian is another language that has greatly improved for me since I got this plugin. Typing Russian words in the Latin alphabet, which I did in my very early stages of learning that language, really doesn't cut it.

Right up to yesterday, the plugin was working perfectly. But today, an absolutely catastrophic and devastating disaster has struck: it has stopped working! Completely! Forgive me for sounding melodramatic, but this feels like the end of the world for me right now. I use Duolingo every day studying an assortment of languages. I'm on a 158-day streak, including more than 100 days with the DuoKeyboard. To not be able to use this plugin is a setback of gigantic proportions. :-( It is quite utterly devastating.

I have tried absolutely everything I can think of to fix this problem, including:

  • Checking my Firefox plugin settings (the plugin is definitely enabled)
  • Fiddling with the DuoKeyboard settings (makes no difference)
  • Reloading Duolingo (no joy)
  • Restarting Firefox (ditto)
  • Restarting my computer (a trick that has solved any number of problems in the past - not this time though!)
  • Installing Google Chrome (I thought maybe the plugin had decided to stop working with Firefox, or that Firefox had developed some sort of issue, but no, the plugin is completely kaput on Google Chrome too)

So I'm really at my wit's end. The only thing I haven't tried is shutting down my computer entirely and then switching it back on. Not optimistic of that working, given everything else has failed. But it's my last hope.

Is this plugin broken for anyone else? Or has anyone using it experienced a mysterious breakdown like this before? If I can't get it to work again, how am I going to manage in languages like Hebrew, Russian, Greek and suchlike? I suppose there is Lexilogos, which I use for Japanese and Chinese (the DuoKeyboard doesn't support those), but copying and pasting from one screen to the other is a monumental pain and so much slower than just typing the answers normally. I guess it's also possible to install other keyboard layouts, but then I can't use the DuoKeyboard "cheat sheet" which is immensely helpful (although I am somewhat getting used to different layouts - still need to double check sometimes however).

Many thanks in advance for any "disaster relief" you can provide.

April 17, 2019

30 Comments


https://www.duolingo.com/profile/dlisol
  • 1346

You are not alone - others share this experience which significantly degrades the usability of Duolingo for language pairs requiring different character sets. See also https://forum.duolingo.com/comment/31765753

April 17, 2019

https://www.duolingo.com/profile/Alexandra527431

It has indeed happened to me! There is no response to my 'check' key - I'm on a 620 day streak and love doing Swedish exercises every day. I'm doing a streak freeze until hopefully this problem is fixed! Standing with you in your distress!

April 18, 2019

https://www.duolingo.com/profile/Roteme2

I was also about to write the same thing.

Is there anything that could be done? It's really frustrating...

April 18, 2019

https://www.duolingo.com/profile/Nullbrains

An updated version of DuoKeyboard is available. for Chrome and Firefox, Opera version coming soon.

April 29, 2019

https://www.duolingo.com/profile/fernandomaremar

Thank you very much. It is working fine, now.

April 29, 2019

https://www.duolingo.com/profile/dlisol
  • 1346

Thank you for updating this valuable extension

April 30, 2019

https://www.duolingo.com/profile/RowanM.1

Thank you so much for fixing this. It really made my day when this reappeared in my exercises! Nice to see some improvements to it too (for instance, it's now possible to type Romanian characters on the Romanian keyboard, although the process for that is rather fiddly - but better than not having them there at all!).

There are one or two bugs with the Korean keyboards. For example, the Korean letters O (오) and A (아) should combine into the diphthong "wa" (와). But when I type the O and A together, I end up with 오아 instead. So separate characters rather than combining into a single syllable unit. Any other combination requiring "wa" has the same issue. For now to make the "wa" syllable, I have to use Lexilogos and copy and paste (or use the Word Bank). Is there any possibility for this to be fixed in a future update, please?

May 1, 2019

https://www.duolingo.com/profile/Nullbrains

The issue you addressed with Korean keyboards should be fixed with the latest update :)

May 6, 2019

https://www.duolingo.com/profile/RowanM.1

Awesome! Have a Lingot! Really do appreciate this add-on and the regular attention you pay to developing it an improving it further. If I spot any other bugs though, I'll let you know in this thread. I seem to recall an issue with the Hindi keyboard, but that might have been fixed in recent updates. Well anyway, when I last did Hindi a few days ago, the keyboard worked perfectly. But yeah, if I do strike any serious bugs, I'll let you know here. In the meantime though, keep up the great work and thank you very much once again!

May 7, 2019

https://www.duolingo.com/profile/Nullbrains

Glad to hear you like the addon, I have noticed the issue with Korean keyboard input. However when you are using the input method extension "Korean Revised Rominazation" you should have no problem. More instructions on how to use it can be found in "how to use" page of the DuoKeyboard settings

I will make a fix for the Korean keyboard in the future for this issue as soon as I have time for it.

May 2, 2019

https://www.duolingo.com/profile/RichardChe838870

im not alone in this cybervurse ,

April 19, 2019

https://www.duolingo.com/profile/DCBlue

Here is a helpful link for those of you running Windows. https://www.conversationexchange.com/resources/keyboard-language.php

April 21, 2019

https://www.duolingo.com/profile/dlisol
  • 1346

Duokeyboard has been updated to handle the recent changes in the Duolingo web site and is currently (1 May 2019) working fine on all recent releases of Chrome and Firefox. For recent discussion about this please see comments on this post and https://forum.duolingo.com/comment/31765753.

May 1, 2019

https://www.duolingo.com/profile/DCBlue

I'm having the problem as well. If anyone is using iOS, you can go to Input Sources under Keyboard Preferences and add the keyboard you need. It's a bit tedious to have to toggle back and forth between an English keyboard and the Hebrew, French, etc., but it is better than going without.

April 21, 2019

https://www.duolingo.com/profile/Piffliger

Here the same. Does anyone know the reason?

April 24, 2019

https://www.duolingo.com/profile/dlisol
  • 1346

A posting dated 23 April in the Chrome store entry for Duokeyboard says "An update of duolingo makes duokeyboard fail. a fix is coming and is expected to be ready this week."

April 25, 2019

https://www.duolingo.com/profile/RowanM.1

That is fantastic news! Many thanks! Lexilogos has been sufficing as a stopgap solution for the past week or so, but it will be great to be able to get back to using the DuoKeyboard again (presumably the fix will work for Firefox as well).

April 25, 2019

https://www.duolingo.com/profile/dlisol
  • 1346

There is also a developer comment dated 21 April on the Firefox extension page "The fix is almost ready, currently testing it and it is expected to be released this week." but I think the extension is so valuable we should be happy to have a fix whenever it is ready.

April 27, 2019

https://www.duolingo.com/profile/shousetheo

Where is the new keyboard? I'm using the normal duokeyboard and it doesn't work! I don't know what to do. Can you guys send a link of the one that actually works please?

June 20, 2019

https://www.duolingo.com/profile/Piffliger

Thanks for the pointer. Really good news.

April 25, 2019

https://www.duolingo.com/profile/fernandomaremar

Thank you. Very good news.

April 25, 2019

https://www.duolingo.com/profile/dlisol
  • 1346

As the browser extension has not changed there must have been some incompatible alteration to the Duolingo site.

April 24, 2019

https://www.duolingo.com/profile/fernandomaremar

The same here. I was doing ok with the Hebrew course and, suddenly, it stops working with Chrome and with Firefox. Thanks for the post.

April 25, 2019

https://www.duolingo.com/profile/shousetheo

Yeah. Everyone here seems to be rejoicing finding out how to use the keyboard, but it still won't work for me. I have no idea what to do.

June 20, 2019

https://www.duolingo.com/profile/kyytcp

I have the same problem. In questions in which I can switch between the word bank and the keyboard, switching to the word bank and back to the keyboard triggers the DuoKeyboard to appear. But in questions without the word bank option, there is no way to make DuoKeyboard work, and I have to change the system language on Windows.

June 29, 2019

https://www.duolingo.com/profile/dlisol
  • 1346

It is working fine for me. I have Firefox 67.0.4 (64-bit) and Duokeyboard downloaded from the addons.mozilla.org site. I never use the word bank option. My typing switches automatically between English and Russian. Could your problem be specific to Hebrew?

June 29, 2019

https://www.duolingo.com/profile/Learning117

I downloaded it today, and the Hebrew does not work. :-(

July 10, 2019

https://www.duolingo.com/profile/Learning117

I added Hebrew to windows and had more success. But, when an answer requires typing in Hebrew, a cheat sheet flashes and disappears. So, no visual clue on characters, even though 'show cheat sheet' is selected.

July 10, 2019

https://www.duolingo.com/profile/Skoubi_Doo

I share your disappointment, I have DuoKeyboard on my old laptop and it has been working well so far. But as this laptop is getting old, I decided to install DuoKeyboard on a new laptop (both on Firefox and Chrome), and it's not working, although I tried everything, just like you. I see settings when I need to type in English from a Hebrew/Russian sentence (whoo, very useful as English is written in Latin alphabet...), but it doesn't work the other way around when it comes to translate from English to Hebrew/Russian (= no settings are being suggested). In short, in the settings page I can only select "type in English" in the "When you need to" section. So now I can't type in Hebrew/Russian anymore with DuoKeyboard, and that's a pity because it was its main purpose for me...

July 18, 2019

https://www.duolingo.com/profile/kyytcp

I still haven't got DuoKeyboard to work, so I'm sorry I can't help with that. What I've ended up doing is installing the Hebrew keyboard for windows, and I just switch between them on Windows' taskbar. So when I use Duo (or Memrise, etc.), I just switch my keyboard to Hebrew (although there's no cheatsheet, so I've had to memorise the location of each letter, but it's made me a faster typer), and turning on Capslock results in the Latin alphabet for questions that ask for English (all in Caps, but Duo doesn't care about capitalisation, so w/e.). It's a little annoying, and it would be much nicer to just have DuoKeyboard, but this option is working ok for me.

July 18, 2019
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