Words missing from Word Bank

After several months doing Duolingo Japanese with no problems, I am starting to find words missing from the Word Bank (from which you choose the correct solution). I have reported this but only get 3 options , none of which really covers the problem.

I can't get round it by using the keyboard. But if I click Keyboard and then go back to Word Bank, i get a slightly different choice of words, but still one of more of the words needed will be missing.

The problem was encountered at Japanese Level 17. Activity 2, working towards Level 3.

Has anyone else encountered this or have any idea what to do about it? Thanks for any help.

April 18, 2019


Two other possible causes:

1). In the first (and most likely) scenario everything is there, but the words are separated in the wrong way. One block might start with the last hiragana from the preceding word and then the first half of the next word. Unless you already can read in a very relaxed manner this can make it hard to spot that everything is there, but not displayed properly.

2). The words in the bank can actually be made to translate the sentence (possibly in a way you haven't learned yet) but the right solution offered to you when you are wrong doesn't fit the words you are given, i.e. Duo uses one sentence to generate the word bank and another to correct you. (I don't know if this is still a real issue, but I'm pretty sure it used to be a little over a year ago.)

April 19, 2019

Thanks Procellis but I don't think it's either of those things. I'm wise to their trick of splitting up words, and i haven' encountered the second problem. The word or part of a word that's needed is simply not there.

April 20, 2019

There are a number of posts about it in the Troubleshooting forum.

The issue seems to be that the word blocks are hidden behind the bar at the bottom of the screen. Hopefully the developers are aware of this and working on a fix. But in case you want to report it there is a bug report form.

A couple of the relevant recent troubleshooting posts:

UI/UX problems with the redesign

problem with words not showing

April 18, 2019

Many thanks. I don't think the words are hidden by anything as they are right in the middle of the screen. But i have submitted a bug report, and will try to transfer this post to the troubleshooting forum, so thanks once again.

April 19, 2019

To be sure, next time try to zoom out.

April 19, 2019

I've tried zooming out and no new words appear.

April 24, 2019

I'd move this forum to troubleshooting, it seems to have more to do with bugs than the actual course.

I'm unsure what to do about it, but maybe for now, use the keyboard option? (Typing) I understand that it is difficult to type in Japanese, (when offered translate English -> Japanese questions) but you could use a virtual input keyboard. Most computers offer them in Hiragana, Katakana, and will even offer Kanji for specific combinations of characters.

Otherwise, no idea. Hopefully it's just a bug and will be fixed soon. ;_;

April 18, 2019

Many thanks. I've submitted a bug report and will have another look at using the keyboard

April 19, 2019

I'm just glad to know I'm not the only one having this problem. Just today I was to create a sentence starting with "today" but only had choices for "the day before yesterday" and "the day after tomorrow"! I did the keyboard and back to word back trick and suddenly "today" appeared like magic.

I was beginning to think I was going crazy.

April 24, 2019

As of today (April 29) problem still occurring - so far have encountered it in Welsh.

April 29, 2019
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