https://www.duolingo.com/Devinja1

What is the process when bugs are reported?

I had reported an error (Wrong help link on the discussion page) on the report page over a week ago.

In further discussions I learn that several users have already reported this bug in the last year.

What is the internal procedure for such messages?

It is only a small error, a correction of a wrong link I estimate at max. 10 minutes correction time for a web programmer.

April 21, 2019

2 Comments


https://www.duolingo.com/Vereschagin

The process is this: You report a bug. You get an email acknowledgement of your report. You never hear anything again after that and you have no idea whether anything is being done or ever will be done.

April 21, 2019
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