https://www.duolingo.com/Selina_Litt

Accessibility for Blind/Screen Reader Users

So...Duolingo doesn't work for me in internet explorer anymore, so I paid to update my screen reader so I could access Duolingo through Google Chrome. Total dedication. However, since the latest tree update I can't navigate my tree as well as I would like. I have to do a lot of tabbing because I can't skip through headings anymore. I can't even get to the top of the tree with my headings shortcut, only to the top of my friends list so I have to tab through all of them just to get to the tree. Then when I tab through the tree to try and get down to the skill I am at I have to listen to 'crown' being repeated over and over again as the links are only labelled as crown and not the skill names. Is it possible to get the headings back in for each checkpoint so I can at least skip to a certain section of the tree? It would be even better if the skills could be named in the links too other than crown, but the lack of headings is my biggest frustration at the moment and not great for my RSI. Thanks in advance.

May 8, 2019

6 Comments


https://www.duolingo.com/aosheter

Hey there, I'm not a part of the Duolingo team, but I used to work in accessibility. If Duolingo doesn't respond in a week or so, I would be more than happy to develop a browser extension for you, on Chrome or Internet Explorer, to make it more accessible! Can you see when zooming to 200%, or are you blind entirely? What screen reader are you using? Cheers!

May 8, 2019

https://www.duolingo.com/Selina_Litt

Thanks both for your responses. I live in hope that someone from Duolingo will see the message and fix the issues. When they updated the tree last year the accessibility was worse and they sorted that for me. I can't be the only visually impaired user that is struggling with the site. I am totally reliant on using the keyboard to navigate and use Supernova screen reader.

May 9, 2019

https://www.duolingo.com/aosheter

By the way, may I ask why you're using Supernova screen reader? You mentioned you paid extra for for Chrome navigation. NVDA and Jaws are more popular choices. NVDA is free for all, and is more universally supported by most browsers than Supernova. Just curious. Most accessibility checks are performed on either JAWS or NVDA these days.

May 10, 2019

https://www.duolingo.com/Selina_Litt

I know I really need to get with the times at some point, it is just the task of learning all of the different shortcut keys, I have been using Supernova for the last 20 years. I first used to use the magnification mostly and then gradually switched to using just speech as my vision deteriorated.

May 11, 2019

https://www.duolingo.com/aosheter

I'd recommend NVDA, and I'm fairly certain keyboard shortcuts are customizable. If you need help, we can exchange information and I can set it all up for you. I know ditching your screen reader can be scary and inconvenient at first, but I guarantee you'll have a better online experience. There has been so much progress in regards to accessibility. I installed Supernova and saw that it did not respect many of today's standards for accessibility.

May 11, 2019

https://www.duolingo.com/StarlitTardis

You probably won't get a response from Duolingo staff in the forums. But if you send a bug report you might get one. I wish you good luck; unfortunately Duolingo isn't the best with accessibility in general. I hope it works out for you though.

May 9, 2019
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