https://www.duolingo.com/ionasky

Notifications are driving me crazy

Notifications are driving me crazy – I have all practice notification set in my settings to 0 and I have pressed the unsubscribe from notifications button at least three times recently, I should not be receiving anything other than a weekly roundup and yet still you sent me reminders almost daily to do practice on a language I have already done. Stop it already.

May 9, 2019

11 Comments


https://www.duolingo.com/SeanColombo

We found a bug introduced in the last day or two that is causing this. Really sorry for the spammage... we should have a fix out very shortly.

May 9, 2019

https://www.duolingo.com/SeanColombo

Following up: the fix has been released. We don't expect anyone to be getting these accidental reminders anymore. Thanks again for reporting this!

May 9, 2019

https://www.duolingo.com/SeanColombo

Eek! Sorry. Looking into it!

May 9, 2019

https://www.duolingo.com/yourghosts

Same - I have all notifications switched off, and today alone I got an email and two phone push notifications within the space of 30 minutes. I don't remember updating the app but I assume something was updated or changed somewhere in Duo's back end and has broken the notification rules. I'm sure they'll fix it, but it's driving me mental in the meantime!

May 9, 2019

https://www.duolingo.com/SandraStea1

I don't know if this will work or not but it might be worth a try: Go to your settings, email notifications. Turn the ones in question "ON" then "OFF". This will force DL's system to override any of their acccidents or defaults (maybe). There are several glitches the seem to require "toggling" to force the system to accept them.

I have not had this problem with emails but have with other aspects of DL. Don't just check them, actually turn them on then off again.

May 9, 2019

https://www.duolingo.com/dewluca

Same here. I shouldn't receive ANY notifications from DL, yet they keep coming. I shouldn't have to filter them from my email or waste time deleting them. There should be a way to stop them from coming altogether.

May 9, 2019

https://www.duolingo.com/ixnari

Same here. Pressed unsubscribe, double-checked my notification settings to make sure they were off and I'm still getting daily notifications.

May 9, 2019

https://www.duolingo.com/kaasknak

I have a similar problem with the app. I have turned off all notifications in my settings and I keep getting reminder about the leaderboards all the time.

May 9, 2019

https://www.duolingo.com/Lrtward

As a workaround, you could set up a rule in your email client that automatically throws the notifications into the trash.

May 9, 2019

https://www.duolingo.com/Nila42795

I have all my notifications set to zero and I keep getting reminders to practice and being told of my status on the leader board. I REALLY do not appreciate this. Please stop with the notifications.

July 7, 2019

https://www.duolingo.com/SeanColombo

Please let me know if you still get them tomorrow.

July 7, 2019
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