https://www.duolingo.com/profile/PansyPurple

Every audio cuts off before the end.

Returning to Duo after some time away I am picking up my Spanish again. However, the last one or two words of every audio are cut off. I am forced to guess the end of the sentences, which is not very satisfactory. Anyone else have the same problem or any ideas what to do about this? Thanks.

May 10, 2019

10 Comments


https://www.duolingo.com/profile/PansyPurple

This used to happen with some sentences occasionally, but at the moment it is every sentence, every language and even on third, forth, fifth tries, it never improves. Frustrating because I am keep getting marked wrong because I have to guess at the end of each sentence.

May 11, 2019

https://www.duolingo.com/profile/dcl520863

Happens to me on and off sometimes, but not all sentences, all the time I have been on duo.

May 10, 2019

https://www.duolingo.com/profile/Chris857011

Happens to me as well. Often works on the second try.

May 10, 2019

https://www.duolingo.com/profile/addictedto11

I am having the same problem

May 12, 2019

https://www.duolingo.com/profile/VJ9FzZ

I'm glad to see your post because I have the same problem. I didn't see this or any of the similar questions before posting - I must have used the wrong search terms.

I've had this experience all the way through both the languages I have studied here.

May 13, 2019

https://www.duolingo.com/profile/PansyPurple

VJ9FzZ This is so annoying. I am sorry for you that you have always had this problem. At least up until recently my audio was 99 per cent fine (there was always the odd exception). Not sure if this troubleshooting thread is being monitored but being unable to hear the end of every sentence seriously impacts on my ability to learn.
Thanks everyone for your feedback. If anyone has a solution I'd love to hear it. Maybe I'll try a different browser and see if the problem persists.

May 13, 2019

https://www.duolingo.com/profile/PansyPurple

Update - I started using Google Chrome and there was no problem, went back to Firefox and the end of every sentence was cut off again. So it is obviously a browser problem. Much as I dislike Chrome, looks like I'll have to use it.

May 14, 2019

https://www.duolingo.com/profile/Nicky877477

I'm also having the problem on a Mac using Mojave and Safari 12.1 for the French tree being taught in English. Looking back in troubleshooting it seems to be an old problem that's been going on for over a year but is not being addressed?

May 16, 2019

https://www.duolingo.com/profile/TonyRoth4

Same as PansyPurple: sound works fine using Chrome, but cuts off consistently -- even after several clicks -- in Firefox. An application like this needs to be optimized across all the major browsers. Does anyone at Duolingo monitor these comments, or is there somewhere else to report an issue like this?

June 22, 2019

https://www.duolingo.com/profile/VJ9FzZ

I'm also a Firefox user, so I guess that's my problem too. I also think that Duolingo should make it work for all commonly used browsers. However I was surprised when I checked and found how little of the market Firefox has these days. Perhaps Duolingo don't think it is worth worrying about us?

June 22, 2019
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