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student data disappeared

Has anyone had this happen? I had a student's data disappear. On my dashboard it says he has earned 0 points all school year. I know he has earned points because I have been tracking it all year. I don't know how to contact duolingo to get it reinstated. The rest of my student data seems fine.

Help please duolingo.

Profe B

May 17, 2019



Has that student reset their course?


No, their data was still showing on there page. Now 5 minutes later it is back. Just a wierd glitch. now resolved.

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