https://www.duolingo.com/JillSerp

Incorrect "streak" tally?

My "streak" of days keeps diminishing daily even though I'm doing Italian lessons every day. Is this a problem with the software?

June 5, 2014

15 Comments


https://www.duolingo.com/bchan

Looking over your activity, there are several gaps. Can you be more specific with when you're experiencing losing your streak? Please note that you have to actually earn XP for the day - logging in is not sufficient.

June 5, 2014

https://www.duolingo.com/JillSerp

XP meaning? I do a lesson every day though it's not like I'm earning lingots every day if that's what you mean. I'd be virtually rich, if so. ;)

June 6, 2014

https://www.duolingo.com/Usagiboy7

@JillSerpentelli, XP is experience points. You'll need to earn at least 1 whole point and be connected to the internet so it registers with Duolingo before midnight. Duolingo determines midnight based on the time zone you were in when you originally opened your account. (It doesn't change even if you change time zones.) ^_^

June 6, 2014

https://www.duolingo.com/JillSerp

Thank you for the reply! I'm in EST and I use Duolingo via my desktop, always before midnight. Right now I had to stop this lesson quickly since I realize that after a two hour MRI, my brain is a bit too overwhelmed by the loud banging to be functioning correctly! I wish I had enough Lingots right now to suspend my streak on days like this, i.e. when I know medical stuff will get in the way.

In any case, is earning a point finishing a lesson?

June 6, 2014

https://www.duolingo.com/Usagiboy7

Hi JillSerpentelli, I empathize (re medical stuff). Your next Streak Freeze is on me! Don't forget to equip it now. They don't work retroactively.

The quickest way to earn 1 XP (point) is to purchase Timed Practice in the lingot store. Then go to "Strengthen Skills" either outside of your tree or in any one of the skills on your tree. Selected Timed Practice, then answer 1 question correctly. You'll have to wait for the timer to run out for the point to register.

Or

Go into Immersion and translate a sentence. You'll get a different amount of XP depending on what translating Tier you're on. You'll want to check that when you go into Immersion. Make sure that a translation will earn you 1 whole XP.

Also, Immersion may or may not be the quickest way to earn Lingots. I was translating in there one day and two days later I noticed I had around 30 lingots for upvotes to my translations. However, that might have only happened for a test group. wazzie and Jay6 commented here: https://www.duolingo.com/comment/3128001 that they were no longer earning Lingots.

If you are interested in working in Immersion for whatever reasons (it's a great tool) you can check out these two user-created guides:

Immersion Navigation Guide (Slightly outdated but still useful) http://duolingo.wikia.com/wiki/Immersion_Navigation_Guide_(Unofficial)

Immersion Community Guidelines http://duolingo.wikia.com/wiki/Immersion_Community_Guidelines_(Unofficial)

Also, Duolingo has an unofficial Translating club called Mar Plateado. You can find them through one of their discussions. Here is a link to one of them: https://www.duolingo.com/comment/3013480 This is a great group from what I can tell. They work together as a team to translate documents. ^_^

June 8, 2014

https://www.duolingo.com/JillSerp

I just reported it to support - thanks!

June 5, 2014

https://www.duolingo.com/Usagiboy7

Wow, this is the first time I've heard of this one. Thanks for bringing it to our attention. I'm not on the tech team, but I know they will want to know what operating system and browser you're using (for example, I'm using Windows7/Firefox). Or, if you are using an app, please let them know what platform (Android, iPad, iPhone, etc.) you are on and what version of the app you are using if you can find that information.

You can add that information here by editing your post, adding the info, and then saving. To add it to the email you already sent, check your inbox for the email address you've registered with Duolingo, you will receive a support ticket. You can reply to that ticket and add the information in your reply.

Good luck! ^_^

June 5, 2014

https://www.duolingo.com/JillSerp

Thanks! I replied under that ticket with my OS and browser information (for me, Windows 7 and Google Chrome). Looking at the Duolingo platform, I don't see a version number though I likely am missing where to look! In any case, I use it via my desktop, not my iPhone. Thanks again! :)

June 5, 2014

https://www.duolingo.com/Usagiboy7

You're welcome. :)

If you're on your laptop, you should be fine with the information you gave them. If they need more, they'll give you some instructions. :)

June 5, 2014

https://www.duolingo.com/JillSerp

I got the "You Strengthened Colors" fanfare today but my streak number still went down. I still think Something's Wrong Here...I'm not going to worry about it, though; I'm just enjoying the process!

June 7, 2014

https://www.duolingo.com/Lee.paris

My profile seems to have a glitch and is running two streak counts at the same time.

When I finish a skill and get message "Practice Complete!", it says "You are now on a 282 day streak!" -- incorrect.

When I go to my French Skills summary, it says I have 328 days streak -- correct.

I also sometimes get emails for both streaks.

June 7, 2014

https://www.duolingo.com/Usagiboy7

Are you using the app and the website? Their is more than one kind of streak. You can learn more about those on the Duolingo wiki (unofficial) Here: http://duolingo.wikia.com/wiki/Frequently_asked_questions I hope this helps! ^_^

June 8, 2014

https://www.duolingo.com/Lee.paris

Not using website except for this discussion. Almost entirely on Nexus tablet but occasionally also on my Nexus phone. Never any language but French.

Thanks for the response. I did go to the FAQ but didn't really find anything which explained my double streak count. Not a big deal, however. The correct streak total (329 now) has been updating daily without a problem. Just thought maybe Duolingo admin could clear the incorrect extra streak (without sacrificing my real 329 streak).

June 8, 2014

https://www.duolingo.com/Usagiboy7

Hi Lee.paris, here is the section on Streaks: http://duolingo.wikia.com/wiki/Streak :)

June 8, 2014

https://www.duolingo.com/Lee.paris

Thank you. That's what I read on FAQ. However, not helpful in understanding my (lesser) extra streak. Have only done French on a mobile app so for me should be overall = individual.= 329 days. Coach streak not applicable.

June 9, 2014
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