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https://www.duolingo.com/profile/ffffionnnn

Please listen to your community, Duolingo

Duolingo is a great tool for learning the basics of a language in an easy and fun way. Implementing certain features to the site could definitely help. For example:

-Make 'test out' feature available on all platforms

-More things in the store to spend lingots/gems on

-Consistency across platforms (i.e. lingots/gems, more typing exercises on mobile)

-Statistics (instead using third-party websites like duome.eu)

-Bring back clubs and chatbots. They can co-exist with leagues.

-Friends leaderboards on all platforms

-Dark mode

I've seen so many other users on /r/duolingo, in Facebook groups, and on these forums asking for similar things. Regardless of the suggestions and complaints being made, it really doesn't seem like our voice is being heard. I appreciate the hard work you guys do, but please listen to your community. Thank you.

-Ffion

June 13, 2019

118 Comments

Sorted by top post

https://www.duolingo.com/profile/BWilderd

Many times when I finish reading a story, Duo asks me to rate it. I wish they would institute a similar rating scale when they change a feature. They would get instant feedback from a wider group than the forums. While the forums might only have complainers, a rating could distinguish those who love tge change from those who are indifferent.

June 14, 2019

https://www.duolingo.com/profile/Infinicorn

This is actually a really smart idea!

June 14, 2019

https://www.duolingo.com/profile/hoges.110

✿ RE: BWilderd. Jolly good idea! :))

June 16, 2019

https://www.duolingo.com/profile/SecretlyAHippo

I'm sure they have better things to do than listen to people complaining. They have, you know, an entire website (the most used language learning website there is, may I add) to deal with. They have to fix bugs, delete users, delete spam. They just have better things to do. Also, they do listen. They've responded to plenty of posts, they've worked hard to make this website better. But, the forums and facebook groups and what-not doesn't make up the entire Duolingo. I would imagine that doesn't make half of the users. Lastly, you (not you, specifically) complain about everything. They put out an update, people rage. People don't put out an update, people rage. They give a small update, people rage. They put out a big update, people rage. I assume they just are done dealing with it, I'd imagine. They might do something about it, they might not. But I would understand if they don't.

This has been asked many times. Proof that they do respond.

June 13, 2019

https://www.duolingo.com/profile/b05aplmun.ca

The staff doesn't delete spam. That is done by the moderators and (via down-voting) by regular users.

June 13, 2019

https://www.duolingo.com/profile/SecretlyAHippo

Fair. But they spend time on getting the resources to have moderators. The spend the time making sure the moderators are a good fit, etc. That doesn't really change my point much.

June 13, 2019

https://www.duolingo.com/profile/piguy3

Sure they do if it's egregious enough and somebody bothers to report it.

June 14, 2019

https://www.duolingo.com/profile/piguy3

But, the forums and facebook groups and what-not doesn't make up the entire Duolingo. I would imagine that doesn't make half of the users.

I'd be surprised if 5% of active users visit the main forum, etc in any given week, and it could well be more like .5%

June 14, 2019

https://www.duolingo.com/profile/judderwocky

Ive been watching these same issues get raised for years and never addressed. Stuff the indignation. Nobody cares about your contributions. This site is absorbing grant money that could go to more responsive platforms.

June 14, 2019

https://www.duolingo.com/profile/Yottskry

They have to fix bugs, delete users, delete spam.

I'm not seeing much of any of this...

They put out an update, people rage. People don't put out an update, people rage.

That tells me that they're updating the wrong things.

June 14, 2019

https://www.duolingo.com/profile/piguy3

fix bugs, delete users, delete spam

I see ample evidence of all three.

That tells me that they're updating the wrong things.

It tells me mostly that the disgruntled are more likely to show up in the forums. If something is 95% popular but 5% unpopular, that 5% is still more than enough to make a lot of noise in the forums.The 95%, meanwhile, seem reasonably likely to say basically nothing whatsoever in the forums. They just happily go on with their lessons.

June 14, 2019

https://www.duolingo.com/profile/A_Sesquipedalian

On the app, whenever they say that they are “squashing bugs”, it usually just means that they are making changes to the graphics or system. Usually, there aren’t any notable bugs in the first place. (Please correct me if you have evidence to the contrary.)

June 16, 2019

https://www.duolingo.com/profile/Kellyro77

Aesop's fables... "Please everyone and you'll please no one."

Luis is sticking to his plan. We can either jump on and enjoy the ride, or be the discontent backseat driver telling him to slow down or speed up or change the radio station or turn the radio off or turn up the AC or turn it off or... or... or...

June 14, 2019

https://www.duolingo.com/profile/SkyeTheChan

or ask him if we're there yet

June 16, 2019

https://www.duolingo.com/profile/logane616

Oh Dark Mode would be amazing. My eyes are always strained after doing Duolingo.

June 13, 2019

https://www.duolingo.com/profile/Infinicorn

Same here!

June 14, 2019

https://www.duolingo.com/profile/susanstory

For Dark Mode, you can go to the Chrome Web Store, search for "Dark Reader" extension.

After you install it on your browser, left click on the icon in your toolbar. Then, on the top where it says Filter, click on the More tab. Then click on Dynamic and voila, you have a beautiful dark mode.

If you click on Filter, you can adjust the brightess, contrast, etc. You can turn it On and Off, as you wish.

For more things to spend Lingots on in the Store:

Maybe they could have a Lingot Go Fund Me page where people could donate Lingots to Duo to finance his trips to to other countries.

Also if Duo got sick, he'd need Lingots to pay for the hospital and doctor bills.

Maybe Duo is going to get married and would need Lingots to pay for that.

June 13, 2019

https://www.duolingo.com/profile/A_Sesquipedalian

Hmm, I’d personally like a small, virtual set of shelves that every user has. In each language specific shop, there would be a statue/ snowglobe available with a significant landmark from the country and a Duo costume e.g. German- Brandenburg Gate and Lederhosen.

June 13, 2019

https://www.duolingo.com/profile/ffffionnnn

I'm using dark reader at the moment, and while it's good, it still makes certain things difficult to read. It would be nice to have a native dark mode rather than an extension. It would also benefit mobile users.

June 13, 2019

https://www.duolingo.com/profile/Usagiboy7

I use f.lux on both my computer and my phone. It was a free app for my phone and a free extension for my computer. I have such light sensitive eyes that no joke, I have to wear sun glasses in the movie theater once they lower the lights for the start of the trailers. I'd love an in-house dark mode. I would bet that either 1. they've already tested it and it didn't test well despite all of our hopes and dreams and expectations 2. it's on the list to test out in the future.

June 16, 2019

https://www.duolingo.com/profile/VernonLong

I love Duo!! I'd be happy to donate lingos toward his/her medical/honeymoon fund!

June 13, 2019

https://www.duolingo.com/profile/SkyeTheChan

as long as it's not his knife collection

June 16, 2019

https://www.duolingo.com/profile/hoges.110

He's getting a bit chubby - strutting around in those outrageously expensive suits. I'll be in charge of the Lingot Fund - purely as appropriate costume assistant. ♦Donate Here↓ Thank you so much.

June 16, 2019

https://www.duolingo.com/profile/Clive148943

"Also if Duo got sick, he'd need Lingots to pay for the hospital and doctor bills. " - unless he lived in the UK where healthcare is paid for though taxes along with many other civilised countries.

June 19, 2019

https://www.duolingo.com/profile/MarksAaron

Top comment

June 28, 2019

https://www.duolingo.com/profile/mashdi.armin

"Chat with friends" might be an improvement i think.

June 14, 2019

https://www.duolingo.com/profile/Usagiboy7

I've been on Duolingo for 5.5 years now. I've been a global moderator for all but 3 of those months. So, I've spent a LOT of time in the forums. I can confidently assert that the majority, if not all, of the features on Duolingo were inspired by user suggestions. I haven't kept this list up, but here are a very small number of community inspired changes to features on Duolingo. It just got redundant to keep a list because, well, it applied to pretty much every change.

The thing is, Duolingo's list of suggestions to test is very, very long. Like, 5-10 years long. And, if an idea test fails, it doesn't get rolled out to everyone. So, the majority of us will never see them. The tests that have succeed often arrive several years after it was suggested. And by then most people have forgotten it was suggested, arrived after the fact, or those who knew it was suggested have moved on. That span of time fuels claims that Duolingo doesn't listen to suggestions. Plain and simple, that claim is inaccurate.

June 16, 2019

https://www.duolingo.com/profile/A_Sesquipedalian

After reading some of the comments on your linked post, I feel that it would actually be a very good idea to introduce the Blue streak suggested in the comments. Admittedly, I wouldn’t use it myself, but there would definitely be people who would benefit from it.

June 17, 2019

https://www.duolingo.com/profile/Usagiboy7

JamieBrint1,

YES! Thanks for bringing that back up! I would also really like to see a Blue Streak.

A significant number of streak loss complaints are generated by people who lose their Streak because they assumed they still had a Streak Freeze. Plenty of them have even done enough lessons to complete their Daily Goal. But they dont' realize some of the technical details that could prevent those lessons from registering. So, their lesson doesn't register, it uses up their streak, and they have no idea. When they get busy, go on vacation, or become ill sometime in the future and they think they are fine to miss a day thanks to having a Streak Freeze, they are surprised the next morning to find they've lost their streak. I created a post a long while back about it.

June 17, 2019

https://www.duolingo.com/profile/A_Sesquipedalian

Once, I lost a streak because I thought I had done it but the Wi-fi connection disconnected without me noticing during a lesson, and I thought that I had got a streak freeze anyway. Suffice to say, I was completely wrong.

June 18, 2019

https://www.duolingo.com/profile/MarksAaron

Yikes, that sucks :(

June 28, 2019

https://www.duolingo.com/profile/toggitang4

(this is my "secret" that only works on computers) If you want to race with your friends, go to shop and scroll down then you'll see the old-fashioned leader-board that'll welcome y'll like crazy!!! Follow your friends and you'll see. That's why XP contests are still possible! Hope you enjoy! ☺

June 13, 2019

https://www.duolingo.com/profile/hoges.110

For heaven's sake - get me a computer NOW!

June 16, 2019

https://www.duolingo.com/profile/A_Sesquipedalian

You can use the website normally on mobile devices. However, tapping the home button sends you to the app. (I won’t say how I found a way to go to the homepage on the mobile-website in case the bug gets fixed)

June 16, 2019

https://www.duolingo.com/profile/Sweetie1369

Yes, i think clubs were so much better. In a little way, I find leagues add pressure to do more duolingo sessions a week. I only have a short time in the mornings to do mine and i like it when i can do as much or little as i want, without dropping down on the competions. I don't know if anyone else thinks this?

June 15, 2019

https://www.duolingo.com/profile/DebbieJust

I couldn't agree more with the 'clubs' vs. 'competition' thing. I miss my club. Also, the competition has brought out the worst in me! I'm no longer learning a language, but have turned into a frenetic gamer, speeding though sessions as fast as I can and learning very little. I also now have insomnia and carpel tunnel- no kidding. This from trying to 'beat' the person ahead of me instead of being in a supportive community of language learners. It's not fun anymore. But it does allow the developers to say that they are getting 'X' more hits on the advertising to sell it for a higher price to their sponsors I suppose. Blah!

June 15, 2019

https://www.duolingo.com/profile/Osnapitzmiriam

I love the dark mode suggestion and all your other suggestions too. I think they should take this discussion post into consideration next time they update Duo.

June 13, 2019

https://www.duolingo.com/profile/CCYamato

I would like a dark mode

June 14, 2019

https://www.duolingo.com/profile/Luis

Hi!

-Make 'test out' feature available on all platforms

It is, but you have to spend Gems/Lingots to take it.

-More things in the store to spend lingots/gems on

See above. How about Testing out? :)

-Consistency across platforms (i.e. lingots/gems, more typing exercises on mobile)

We're working on this.

-Statistics (instead using third-party websites like duome.eu)

We tested this and it didn't get used very much. We don't like maintaining features that only a small fraction of people use because if we did we'd spend all our time maintaining hundreds of little features nobody uses (and porting them to all platforms). Clutter is our enemy.

-Bring back clubs and chatbots. They can co-exist with leagues.

They were both used by a very small number of people, unfortunately.

-Friends leaderboards on all platforms

Leaderboards should now be on all platforms (or coming very soon).

-Dark mode

We will do this.

June 15, 2019

https://www.duolingo.com/profile/DiegoDutra

Luis, I'm very happy to read your comment here. Please talk to the Engineers in order to fix the marking bugs for XPs. There are some users scamming the XP system.

IMPORTANT: Duolingo MUST limit the login as single access. A few weeks ago I was competing against a duolingo user who I believe was with several friends logged into his account scoring XP points. I don't care about that, but it's very demotivating for other users.

PS. I hope you are working in a project to provide more learning statistics for Plus users. It would be very nice to control our learning path. We love statistics!

I can't wait for Dark Mode as a native option.

Success and good studies!

EDITED: I know that learning a language is not a competition, but since you have implemented the leagues, making some adjustments is of great importance for the competition to be conducted more fairly.

June 16, 2019

https://www.duolingo.com/profile/Dasi_

Because of the way Duolingo operates with the test-out feature I happen to use Safari and the app simultaneously on my own account often. As I mentioned in another post duo switches keyboard languages more fluidly through the app so at times I prefer to use it for spoken portions (eg—if my Swedish keyboard understands me I’m generally pronouncing it correctly). However to participate in discussions and other things is easier from safari...and yes I do multitask quite often. Here again is where focus on league participation & changes to duo just for prevention of league cheating (cheating which is ridiculous imho I mean what is gained from it?)—which are not important to me at all, would impact someone who’s just trying to learn on Duolingo.

In fairness to your opinion/concern, here is where the ability to opt-out of leagues would really help—assuming simultaneous login could still be allowed if you opt-out of those competitions & maybe not for willing competitors?

That’s just a suggestion... there may be other people like me who use a dual login for actual duo practice, discussions etc., & participate fairly in leagues so idk. Any such objections will have to be raised by said fair participants.

Cheers

July 11, 2019

https://www.duolingo.com/profile/A_Sesquipedalian

Notes (Not intended to be provocative or insulting to any users):

  • Test out is available on all platforms. Yes, but this is confusing. Why does it need to cost lingots on all platforms but the website?

  • Things in the shop. On mobile devices, the main complaint in the shop is that there aren’t enough beneficial things available. The ‘Double or nothing’ and ‘Streak freeze’ already exist on the website, and the only consistent change across the languages that I have found is the bonuses based on Hearts. Why would we spend lingots on a service available for free on the website?

  • All matters that note the unfortunate lack of people using resources. This is definitely a shame, since resources such as Clubs were supported well by many of their users. One of the largest problems on Duolingo is that people join but give up when they get bored of learning- I have seen account where people haven’t even done a single lesson. As a matter of fact, by an approximate estimate of mine (based on adding as a friend anyone who joined my Clubs) 80% of users have given up. This might be biased since it only involved club members, but it was the least biased method that I could do.

  • Friends leaderboards. These are a good resource for encouraging users to try and learn more then their friends. It was unfortunate though that the mobile versions removed weekly totals and totals for individual languages.

  • Dark Mode. Thank you for doing this.

June 16, 2019

https://www.duolingo.com/profile/Dasi_

Ditto, especially on the friends leaderboards which really are the only leaderboards I ever cared about. Now that friends and followers are silent & there’s no way to interact with them the friends leaderboard is really the only way to follow activity & interest. It be nice to see that on mobile.

July 11, 2019

https://www.duolingo.com/profile/Usagiboy7

Woops, didn't see that Luis had commented before I posted my comments. But, at least it reinforces that my comments were not erroneous. :)

June 16, 2019

https://www.duolingo.com/profile/Stergi3

Thanks Luis! It is really encouraging for us, the people to see that these debate on the structure and improvements in Duolingo are being taken seriously in mind of Duolingo CEO! It doesn't mean we are right and you are wrong, but all these people who are writing their thoughts here are taking care of the company and its future. If they don't, they could not spend a minute of their life for it. I appreciate it!

About the options of this platform it can offer: I think there are some major and some less important. For instance, dark mode. I could live without it. IMHO the most important change is Clubs! Why? Because it ensures the social character of a company based on social sources. I don't mean that the learners can take part in the business plan, even though there are possibilities learners take part in funds, even it is so already. It seems that a lot of people are interested in this company a lot!

Clubs were announced as a major improvement, and it was. Unfortunately I cannot find the initial post by Luis about it. There is not there anymore: https://forum.duolingo.com/comment/19948358, it was deleted.

It seems that everything that promotes the social character of learning is well accepted by the people. After all it opens new horizons to people of different age, educational background, sex, countries or even continents, so as they can interact each other. This is very important. I have a lot of stories from my clubs experience. We were saluting each other almost every day. We congratulated the winner. I tried to make a weekly leaderboard, a HoF. By the time I discovered that 1/5 of learners were stopping or pausing the effort each week, so I proposed 1XP each week to stay in the Club. I organized a competition, who could become winner for 4 weeks in series I would give him 5 lingots through a post here in this forum. Unfortunately there's no other way to spend lingots. I organized a team game (red peppers against green apples) so as the accountability will become spread to the team and not restricted to himself only. Not all members accepted this kind of game,but it was really successful in some clubs. What is really problem in Clubs? They are declining by the time. Another structure, that a central competition organized by Duolingo could be more effective. More contests announced by Duolingo itself or a combined adminstration. More XPs earned if you write sentences in learning language, but copy and pasting phrases should be excluded. And more...

June 16, 2019

https://www.duolingo.com/profile/jorditwoshoes

I was a moderator for a club, Watchword, and people dropping the app were an issue, like you said, but I found a solution similar to yours. We let new members know upfront that this was an active group that helped each other with questions, we could vent frustrations, learn ways to get around any blocks we had. But to have room for new active members, those who stopped being active were removed from the group. It’s not fair to have a spot taken up by someone who isn’t interested anymore, when it could be filled by a dedicated learner. Over two years I got a great group of people together. I’m still so proud of them. We celebrated victories and weddings and trips to Mexico. They were there for me when my mom was diagnosed with cancer. There were times I’d have moved on to a different app, but the club kept me focused.

I can only hope they realize that for those who use them, the clubs are what set this app apart. I hope eventually they’ll be brought back in some capacity. It would behoove them to promote features that endear the platform to users, and nothing I’ve seen is close to Clubs in this respect.

Best of luck to you.

June 16, 2019

https://www.duolingo.com/profile/Stergi3

It is so human! I missed my friends. There are remedy for this change though: Transform Leagues to Clubs. Monitor the progress of each one with some algorithm in a language or put us in league we want to go most. And open Ruby league as a chatroom with tips, devinnetes, rubrics, stories sentences, contests etc. If demoted, you are out and new members promoted. So as the Ruby league could a real reward for devoted learners. Just an idea!

June 17, 2019

https://www.duolingo.com/profile/jorditwoshoes

That’s a great idea! It would be a self-moderated group that way! That’s actually a really elegant solution for this. Kudos, man! Wouldn’t it be cool if they actually did incorporate that? Well, hopefully enough people will push so that they’ll feel the pressure to change things!

June 17, 2019

https://www.duolingo.com/profile/compsognathus

I knew you were totally going to be lurking on this forum!! Haha. Keep up the great work.

June 17, 2019

https://www.duolingo.com/profile/Dasi_

Hello,

I have no option to purchase test out with lingots on my iOS devices nor on an android phone. I have to login through Safari to use test out—the option I prefer since beginning again every time there are updates gets tedious. Don’t get me wrong I appreciate the updates just would like a smoother way to keep my tree golden. Going onto Safari also means I don’t use the app ( which is more convenient) and I have to switch the language keyboard manually when the languages switch automatically on the app.

Also, sometimes the test out feature is not even available on the same platform. For example my little one has a test out feature for every chapter when she logs into the app on my iPhone. However when I login on my iPhone I don’t have the option to use to test out at all for any chapters {except for, depending on the language, checkpoints (which for Spanish are all greyed out because I’ve finished my tree (more than once) ).

When she logs in on android she also retains the ability to test out just like she does on my iPhone. I can only guess that it’s because her account is newer than mine?

Just letting you know that if test out is supposed to be available on all platforms it actually is not.

Aside from that I would like to see checkpoint test options reopened— even if the XP given is minimal (like maybe 10 points). It would be more useful for me & perhaps others going through those basic checkpoints (especially when new content is added).

On a sidenote I’d like to say thank you for adding the superhero costume to the list of Duo costumes available on iOS. Made my little one smile to see mommy able to buy the little costume like she has on android. I’ll admit I got a little smile out of it myself. At least it’s something to do with lingots.

July 11, 2019

https://www.duolingo.com/profile/Emrick221888

I think there should also be more costumes, maybe even based on a culture of the language that an individual is learning. and there are three slots open where you can buy extra subjects, like flirting and idioms. But I think there should be more slots and subjects to buy. Again, in genereal, just more items to buy in the store.

June 16, 2019

https://www.duolingo.com/profile/Usagiboy7

Emrick,

more costumes, maybe even based on a culture of the language that an individual is learning.

There were some, they got accused of stereotyping. People were upset.

Duolingo never stops testing ideas. It is connected to a research university, Carnegie Melon. There is likely never going to be a "perfect" version of Duolingo. The company's focus is on forging new pathways, making new discoveries about user interaction with online gamified education. That said, because Duolingo is constantly testing new things, it means that many ideas have already been tried, even if folks arrive after the fact or completely forget it was ever tested, or the idea being tested failed at an early stage.

June 16, 2019

https://www.duolingo.com/profile/Dasi_

Perhaps just add more costumes without connecting any to a specific culture?

July 11, 2019

https://www.duolingo.com/profile/compsognathus

You do have a point, but they listen more than you think.

I bet Luis is lurking in the shadows on this post as we speak...

June 14, 2019

https://www.duolingo.com/profile/DiegoDutra

That's funny! Lol! You were right. Luis is here with us. ^^

June 16, 2019

https://www.duolingo.com/profile/compsognathus

Haha :D It's not the first time I've seen it happen!

June 17, 2019

[deactivated user]

    Duolingo users need to adopt a more stoic approach towards the site. Companies just consist of people, not robots or superhumans. They can't do everything at the same time and I imagine that they already have enough sh*t to deal with like, you know, running a website with hundreds of millions of users worldwide. Please, give them a break. I know that Duolingo isn't perfect, but at least you should appreciate it for what it is instead of always having a tantrum about its imperfections. Improvement will always come, that's the Duolingo team's job. But more rants won't make these improvements come faster. So, please.

    June 14, 2019

    https://www.duolingo.com/profile/ClippTube

    Yes I really would like to see a dark mode

    June 14, 2019

    https://www.duolingo.com/profile/underwood.jones

    I wish anywhere on our profile we could see what levels we are...I'm literally posting this comment because I wanted to see my Ukrainian level and nowhere in my profile does it exist...I know "levels" are a relic of olde timey Duolingo but some of us still find it a useful metric ...

    June 16, 2019

    https://www.duolingo.com/profile/toggitang4

    I found a way to race with your friends privately.

    June 13, 2019

    https://www.duolingo.com/profile/Sweetie1369

    Oooh how?

    June 15, 2019

    https://www.duolingo.com/profile/RebeccaBro988585

    I would like them to fix the listening exercises as they glitch out on me and won't play the audio

    June 14, 2019

    https://www.duolingo.com/profile/OrFmNJL0

    We also should get a lingot for taking a "shortcut" to the next level. I have a more advanced knowledge of Spanish than i realize and can easily "shortcut" to the next level without even doing the lessons at all! If we are good enough - through pre-existing knowledge or from learning the Duo lessons - to pass the quiz to advance to the next level, we should get a lingot for it!

    June 15, 2019

    https://www.duolingo.com/profile/FieryCat

    Please listen to your community, Duolingo

    Luis von Ahn, March 16, 2017: "We have a forum on our website where people can talk about language, but they often ask about features. I have found that listening to people in the forums is a terrible idea."

    Source: https://www.entrepreneur.com/article/290664

    June 13, 2019

    https://www.duolingo.com/profile/A_Sesquipedalian

    This is similar to the quote “The people are stupid and wrong.” when describing democracy. It is a disappointment that Duolingo continuously makes changes to the graphics yet has not added any sensible requests for, as far as I can estimate, approximately five years. (If I am wrong, please correct me.)

    June 13, 2019

    https://www.duolingo.com/profile/A_Sesquipedalian

    On a further note, after I read the article, it seems that Duolingo has an attitude to the website that works very well in a solely business sense. In a business, the most important thing is making money. If, for example, you had a business selling sandwiches, and you changed your supplier to use cheaper ingredients, but ingredients with a lower quality, obviously you would make more money. However, this does not mean that people would like the sandwiches as much. If a person bought the sandwich but never finished it as they didn’t like the first mouthful, you would still have their money and they could not ask for their money back. This is the reason why, for instance, leagues were introduced. Ergo, Duolingo is very successful in attracting people who want to learn a new language but give up when the lessons become harder (like an appetising-looking but poor quality sandwich), but inevitably upset people who have studied for years when the ‘ingredients’ get worse.

    June 13, 2019

    https://www.duolingo.com/profile/hoges.110

    Nicely put jamiebrint1. SuspensaB, you don't know what your talking about. 'Progression' implies betterment. If you've been around any length of time, you'd know that the lessons are now absurdly boring and dumbed-down. This does not present a 'challenge' but the lack of it.

    June 16, 2019

    https://www.duolingo.com/profile/jovenitaquebaja

    Fair enough, honestly I've noticed no matter how many levels iI go up, it never SEEMS to get any harder...

    June 16, 2019

    https://www.duolingo.com/profile/sapere__aude

    Yes, it's a joke.

    Also, after writing in a language for five days, I am bad at writing. After writing in a language for five months, I am okay at it and can write simple sentences.

    When I encounter new vocabulary in a lesson, I do not need 3 hours of repetitive passive drills before the app decides I am ready to write my own sentences.

    Either I am a beginner and I need a crutch to write -- yes, right up to crown 5 -- or I am a practiced learner and I'm ready to write from crown 1.

    June 18, 2019

    https://www.duolingo.com/profile/SupensaBuraianto

    The lessons are supposed to be a basic introduction into a topic. As you progress towards the end of the tree it stops becoming lessons. And if you aren't progressing, you practice with other resources. I know they're very boring now, because I've used Duolingo for three years. "You don't know what your talking about", it's you're. Clearly, you don't know what you're talking about.

    June 17, 2019

    https://www.duolingo.com/profile/SupensaBuraianto

    Are you implying that the difficulty progression is absurd? Shouldn't the changes act as a challenge?

    June 16, 2019

    https://www.duolingo.com/profile/A_Sesquipedalian

    No, I wasn’t talking about the difficulty. That is an important part of Duolingo. When I said that ‘ingredients’ had become worse, I meant the features of Duolingo, not the actual lessons. On a further note, to respond to jovenitaquebaja, that is certainly not what I was saying. The difficulty progression is essential, and you did not need to assume that I feel it is nonsensical.

    June 16, 2019

    https://www.duolingo.com/profile/jovenitaquebaja

    Precisely so, SupensaBuraianto! I think the difficulty progression is NECESSARY. There are some people that expect to be able to use only Duolingo, then complain about it being too hard! This is why there are lessons in smaller chunks- which is way better than doing the same types of words and phrases over and OVER again

    June 16, 2019

    https://www.duolingo.com/profile/xMira_

    Honestly, he really messed up with that interview tbh-- like dude, keep it to yourself, be freaking nice. The one thing I hate is people unable to hold their tongue. (I mean, ofc, that trait annoys me so much because I see it easily in myself.)

    June 13, 2019

    https://www.duolingo.com/profile/A_Sesquipedalian

    You have a sensible point- it is seldom wise to insult your customers.

    June 13, 2019

    https://www.duolingo.com/profile/TheChikenMaster

    But will his rudeness stop you from using Duolingo?

    June 14, 2019

    https://www.duolingo.com/profile/Esen.

    That's the funny part.

    June 15, 2019

    https://www.duolingo.com/profile/Wolhay

    But seeing all these suggestions over the time, was he wrong?

    June 14, 2019

    https://www.duolingo.com/profile/xMira_

    No, but just because something's right =/= always saying said thing.

    June 14, 2019

    https://www.duolingo.com/profile/Kelikaku

    Here is what he actually said (in part):


    ... we redesigned the website a few years ago,
    and people in the forum were saying how
    terrible it was. Hundreds of posts about how
    this was the worst decision we had ever made.
    All the while we were looking at the metrics for
    the new website, and they were significantly
    better.
    If you are just listening to the people who reach
    out to you, than that is a biased sample of people
    who are a loud minority. Of course that is not
    always the case, but unless you know what you
    are doing, you should watch out for that bias. ...

    There was more, but for goodness sakes, please
    actually, shouldn't we read what he did say instead
    of jumping all over him??

    He wasn't "insulting" us. He was saying the forums do
    not represent the silent majority of users. Which, in
    turn, would imply, that this post is more insulting to
    the users? בס״ד

    June 13, 2019

    https://www.duolingo.com/profile/Yottskry

    But he's assuming the silent majority of users agree with the changes. That's a dangerous assumption to make.

    June 14, 2019

    https://www.duolingo.com/profile/xMira_

    Thank you, I agree. Here's a lingot.

    June 14, 2019

    https://www.duolingo.com/profile/Usagiboy7

    Hottskry, that's not accurate. While Duolingo takes note of user suggestions and feedback via forum posts, it is also keeping close watch on how people are actually interacting with features. Do they use Duolingo more often and/or longer duration? Are users making more/fewer errors? Are user retention rates going up or down after x amount of weeks? Things like that.

    June 17, 2019

    https://www.duolingo.com/profile/FieryCat

    All the while we were looking at the metrics for the new website, and they were significantly better.

    Better for whom, for them or for us? How did they figure it out? It sounds to me like banal marketing. Metrics cannot say anything about the learning quality, for this there are special tests.

    There was more, but for goodness sakes, please actually, shouldn't we read what he did say instead of jumping all over him??

    I just answered the title of this topic, I gave the link for those who want to read the quote in context. And this does not negate the fact that he listens to metrics and not users.

    June 14, 2019

    https://www.duolingo.com/profile/cloud_eight

    I appreciate the link you shared! I had a few notes, though:

    Metrics cannot say anything about the learning quality, for this there are special tests.

    Could you reveal what these special tests are? I'm not meaning to sound instigative, I'm just genuinely curious. Aside from that, metrics can at least give insight on the Duolingo userbase's nonverbal response; number of active users, average time spent on the site per user, and average number of lessons completed weekly can deliver an answer over a period of time as to whether a new change has had a positive effect on the community as a whole.

    … this does not negate the fact that he listens to metrics and not users.

    Technically speaking, we the users are the metrics, at least in part. In question #14 from the link you shared, Luis mentions that "[i]f… only a few users get to talk to you, you are only hearing the loudest ones…" According to a news post in 2018 by TechCrunch, Duolingo has already surpassed 300 million users (granted, not necessarily active), yet we as a community generally take a forum post with only a few hundred upvotes as a sign of the majority belief, even if that isn't the case.

    I personally agree with most of the features glowberrytangle mentioned in the original post, save for clubs and chatbots. (I never felt a benefit from them, they sort of "cluttered the experience" for me, I guess.) But while most of the features seem like they wouldn't be intruding on Duolingo's current layout, every new feature has the chance to come across as "clutter" to current and new users. (Note that in the link you shared, Luis said in question #3 how he is "obsessed with how products are designed," so the Duolingo team probably takes this concern into mind when implementing new features.) With a userbase as large as Duolingo's, a better way to reach an answer from the entire community on the acceptance of a new change might be through metrics.

    June 14, 2019

    https://www.duolingo.com/profile/FieryCat

    Could you reveal what these special tests are? I'm not meaning to sound instigative, I'm just genuinely curious.

    Any serious language test, preferably an independent test.

    number of active users, average time spent on the site per user, and average number of lessons completed weekly can deliver an answer over a period of time as to whether a new change has had a positive effect on the community as a whole.

    I do not want a positive effect in their understanding. I want to have continuous progress in language learning. How can they figure out my real learning progress? I do not think that their main purpose is to teach me a language. We can go the same way, but we still have different purposes; I have my own reasons for being on the site, and they have their own reasons for keeping me here. Do you think we'll ever see a phrase like this: "Dude, you have nothing to do here, you have already learned not only all two thousand words, but all ten thousand sentences of the course!" on the site? I think hardly, because it will make metrics worse.

    I do not claim that metrics are not needed, I try to say that it is wrong to completely replace the opinion of users with metrics that were created by one person, and are interpreted by another, because both of these people can be wrong.

    June 14, 2019

    https://www.duolingo.com/profile/katiegeeks

    Please don't take this the wrong way. If you want continuous progress in language learning, you are going to have to look beyond a free mobile phone app. Duolingo is a great platform to give people a solid foundation in common vocabulary and grammatical rules and build BASIC competence. However, it is not meant to replace formal study.

    June 15, 2019

    https://www.duolingo.com/profile/FieryCat

    I understand that and I thought that was perfectly clear from my post. If it wasn't, I'm sorry - English is not my native language.

    June 15, 2019

    https://www.duolingo.com/profile/Stergi3

    Why are you getting upset from a statement that it is the reality. Luis is the boss, the decision maker and you have nothing to do with it. But this is a crowd sourcing project one could say. Yes, but nobody ordered anybody to participate in. Volunteers are running the languages. If they don't, nothing can be implemented or improved. So as Duolingo makes the infrastructure and the crowd, we make the rest. It is still free and this is our reward.

    But it doesn't mean I cannot have any objection. And I have.

    June 15, 2019

    https://www.duolingo.com/profile/hoges.110

    ✿ Thank you Stergi!

    June 16, 2019

    https://www.duolingo.com/profile/JorinGedam

    Okay, so how do we contact the instructors?

    June 15, 2019

    https://www.duolingo.com/profile/hoges.110

    ✿ Oh Jorin! If you've missed all the action by now, no-one is wanting to re-open a can of worms - which is exactly what they're wanting, of course.

    June 16, 2019

    https://www.duolingo.com/profile/xMira_

    I get what you mean, but he could've found a way better way of saying what he said. Yes, he isn't wrong, but imo, some right things aren't helpful to say. I don't actually take much offense to it, but MANY MANY MANY people did, and I think he really was kind of stupid in making that remark. Also, there's a lot else of that if I remember right about a mirror argument when he said that he listened to the forum users once and all of the metrics went completely downhill, but I could be remembering wrong. I have read that entire article, and I think he majorly screwed up, in all honesty.

    June 14, 2019

    https://www.duolingo.com/profile/ove_sundberg

    One possibility is that "the metrics were better" because Duolingo became easier, thereby retaining more users, by promising them the false hope that Duolingo would still teach them a language, only to dash those hopes after four or five years of fruitless study.

    Or maybe that's not it. Maybe Duolingo really did become more effective, and new users noticed the increased efficacy straight away, old users didn't because... they just like to complain for no reason? ...and we all lived happily ever after.

    June 15, 2019

    https://www.duolingo.com/profile/MirtKruusmaa

    Also, of course you should listen to people who actually care enough about this platform to write passionately about it on the forums. On leagues I see a lot of new users pulling 2000+ XPs per week - I really don't think the pump in metrics that relies on such users can point a way to a sustainable growth for the website. The hard working, slow but motivated learners of the language who don't care more about learning languages than points are the best investment for the site.

    June 16, 2019

    https://www.duolingo.com/profile/hoges.110

    ✿ 'The Silent Majority' constitute the largest part of Duolingo. Not because they don't have an opinion, but they are complacent and expect the few active, passionate, voices of reason to do all the work.

    June 16, 2019

    https://www.duolingo.com/profile/jovenitaquebaja

    I guess so but it depends. Like how some other people said, they're here for their own reasons and if some people WANT to interact with the community, they CAN but it's a free service/ tool at the end of the day, although after a snowballed increase in the base of users it's hard to just call it a website anymore ... And honestly, I DON'T have a major opinion on any of this because I'm fully aware of Duolingo's SOLE purpose- to ease users into a new langauge. I'd be a fool if I ONLY relied on Duolingo for my Spanish.

    June 16, 2019

    https://www.duolingo.com/profile/Dasi_

    I read the entire article and I still find that part insulting. Your presumption that no one else read the article? Well that speaks for itself.

    Using Duolingo since 2012 (family as well) & believe that’s been his policy since the beginning—we just never heard it aloud before. Back years ago we thought he actually listened. Probably because he asked for ideas and at least tried to sound interested then.

    The “loud minority”? Who?

    Is Luis referring to the thousands of Duo users who use the ap daily & possibly read but never voice opinions via discussion boards? Or a smaller minority who “reached out” to him?

    Years ago there were a lot of moderators that came from average Joe’s who used Duo regularly. They were often outspoken on issues that many of agreed with. Although they had private meetings they were also in contact with “us” regular users via these same discussion boards. Many of us long-term users can remember when the feeling of community & being involved in positive growth & development began to go down even as Luis was still asking for ideas/input. Quite likely that these teams that he gathered together from regular users may have been to whom he was referring & not what you assume at all.

    But you suggest the “loud minority” would be those here on these boards as they are the ones who actually communicate. Hmm.

    As Yottskry said here just because others are silent doesn’t mean they agree with the changes. Also a statement like that from Luis certainly doesn’t encourage voicing opinions/asking for changes either—more like: silent majority stay quiet we prefer you that way.

    The article smacks of an underlying idea of “sure they’ll complain but they’ll use it anyway it’s still the best they have.” And that will be true until somebody does it better.

    (Nice pat on your own back at the end there although your logic doesn’t quite make sense.)

    Either way, those like glowberrytangle that speak up care enough to make a great app better...despite the article.

    There will always a few that cut into you for it. I salute everyone who tries to make Duo a better place to learn.

    Cheers

    July 2, 2019

    https://www.duolingo.com/profile/DebbieJust

    Yes, yes! Something to spend the lingots on besides clothes for the Owl!

    June 15, 2019

    https://www.duolingo.com/profile/SamohtSMA

    Yep, it would be nice to use just one platform to progress through trees. It would also be nice if leagues were organized by language. ( Let users choose their league/language category ).

    June 15, 2019

    https://www.duolingo.com/profile/DublinBlue1977

    Do they have a public roadmap for features? Do they give users the ability to upvote or downvote suggested features? Something along the lines of https://www.upvoty.com/demo/roadmap/

    June 15, 2019

    https://www.duolingo.com/profile/jashak

    would be great if they changed the new design back to the old one. I cant find anything now because it looks all the same

    June 15, 2019

    https://www.duolingo.com/profile/camtuhuynh

    Hi everybody, my 1773-day streak has gone "dark" on my cell, forcing me to practice my languages on the laptop. How do I get Duo lo restore my icons back on my cell?

    June 15, 2019

    https://www.duolingo.com/profile/camtuhuynh

    t To all IT fans on Duolingo- HELP! Why do my accomplishments go dark on my cell after a 1773-day streak after I have started practicing more often on my laptop? I would like to restore all my data back on my cell so that I can practice on the go. Sometimes I don't have my laptop with me. Your advice are greatly appreciated.

    June 15, 2019

    https://www.duolingo.com/profile/mwbrand1

    You might have better luck posting this in the Troubleshooting forum.

    June 15, 2019

    https://www.duolingo.com/profile/camtuhuynh

    Thank you for your suggestion-but how do I get to the Troubleshooting forum?

    June 15, 2019

    https://www.duolingo.com/profile/RadicalKen

    Completely not related to the topic, cute shiba inu in your profile picture.

    June 15, 2019

    https://www.duolingo.com/profile/wearmyscrunchie

    Although we must applaud them on stories. However, they better not forget to have it available for all languages!!

    June 15, 2019

    https://www.duolingo.com/profile/Stergi3

    Yes, Stories is a brilliant idea! I have difficulty in German stories though, I am beginner. Spanish, Portuguese and French ones are wonderful! They start from beginner's and go to more difficult ones. Podcasts? Where have these podcasts gone?

    June 17, 2019

    https://www.duolingo.com/profile/Grambois

    I would like to be able to opt out of Leagues — we were able to opt out of clubs - and to opt out of any competition which results in a public score. I prefer to compete with myself!

    June 16, 2019

    https://www.duolingo.com/profile/camtuhuynh

    You are so wise to opt out of Leagues- it took me 1774 days to realize that most likely these people on Leaderboards ( including me) may not necessarily speak those languages at all bc they are going thru the learning process mechanically and are clueless about sentence patterns and grammatical structures. In my humble opinion as a trained linguist, language acquisition is not achieved that way. CONTEXT, CONTEXT, CONTEXT

    June 16, 2019

    https://www.duolingo.com/profile/hoges.110

    ❖ I've opted out of Leagues. Too stressful. I'm learning a language, not participating in a battle!

    June 16, 2019

    https://www.duolingo.com/profile/toggitang4

    Dark mode works for some lucky computers. If you go to your computer settings you will find a night mode.

    June 13, 2019

    https://www.duolingo.com/profile/jorditwoshoes

    I have light sensitivity and would adore dark mode. It’s a real issue on days I have headaches and on full force migraine days, I have to use a streak freeze because the light is too much even on the lowest brightness setting.

    And please PLEASE I want clubs back! Many people in my club had been together for years. We could ask questions of each other, had updates on our lives, vented frustration, discussed what we were learning from various sources. The club kept me using the app when I’d have Drifted away otherwise. The comraderie was important. Have a league or don’t, I don’t really care. I want that sense of community back, or at least a way to message my old friends.

    June 16, 2019

    https://www.duolingo.com/profile/hoges.110

    ❖ Was wondering what 'dark mode was, actually. I thought it was thematic. Can someone tell us please? ❛/❛

    June 16, 2019

    https://www.duolingo.com/profile/jorditwoshoes

    It means the background is black, or dark grey or navy. Black is actually a bit hard on the eyes, so a dark grey would be best I think. Black text on a white background causes a lot of eye strain and there’s a lot of energy that goes into it, which lowers battery life. If you want to have a longer battery life or save yourself some eye strain, dark mode is helpful. A lot of apps are implimenting dark modes.

    I’d really enjoy the option. It’d allow me to get a few lessons in on headache days that I have to use streak freezes on right now.

    June 16, 2019

    https://www.duolingo.com/profile/Alex344176

    Excellent points!

    June 17, 2019

    https://www.duolingo.com/profile/Thomas.Heiss

    FEATURE REQUEST - Dark mode

    "Duolingo burns my eyes": https://forum.duolingo.com/comment/34105658

    There are some suggestions for browser addons/extensions or programmed Dark userstyles.

    See my comment:

    "The most important one is:
    Use a tool which is able to reduce the blue light with filtering and does not burn your eyes in the evening / at night with 6500K!!

    There is either Open Source software available on Windows or with tools like "f.lux" (after several month of using/trying it I decided to make a donation for their good software like I did with Tampermonkey): https://justgetflux.com/faq.html

    I have activated the advanced software settings "Use wider slider ranges 1200K-9300K" (I do not use more than 6500K on the day / full sun, even outside).

    Once you supply your GPS location it can auto dim / decrease colours based on the specific time.

    In the evening it will (auto-)decrease from 6500K more and more to 3400K back to 1700K.

    I have also installed the Stylus browser addon so I can apply a userstyle (have to check its name, download page and forum thread).
    Someone wrote it for Duolingo which adjusts the heavy white background to a bit more eye friendly grey....I think I read that this also applies to the lesson screens.

    F.Lux has additional dimming settings (carcadian response) which you can alter with the ALT + page up/down keys.

    If you want to use an external monitor where your computer does not actively support FN + brightness keys (like a Laptop) you can use the above additional carcadian dimming alterations as well.

    As I said above, someone wrote to me that there are also OpenSource tools available.

    I am not using a Dark userstyle at night...not yet."

    September 16, 2019
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