https://www.duolingo.com/profile/CadenMatson

Help me Duolingo

Hi I have a very long streak on my phone for Duolingo. I lost it a few days ago but my streak freeze and streak regenerater did not go on. Can someone help me. I truly wish Duolingo had a call number. It would save me a lot of time and frustration.

July 13, 2019

3 Comments


https://www.duolingo.com/profile/BobMallord

I have not missed a day but Duo did not credit me for past Wednesday but they used my streak freeze.

July 13, 2019

https://www.duolingo.com/profile/pentaan

General tips

Unfortunately, Duolingo's servers are very slow in synchronizing the data on your device and the databases on their servers.

Advice

1) Never log out Duolingo or your device before you have forced the synchronisation:

  • App:
    Select another course in the App
    Tap the flame icon to check if it still shows "You've met your daily goal"

  • www.duolingo.com:
    Refresh your browser.

2) Check the synchronisation in your personal (unofficial, but very useful) progress page
www.duome.eu/username/progress

July 13, 2019
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