Will be in hospital, can't apply streak freeze.
I've been suicidal for quite a while now. My parents are checking me into the hospital tomorrow. I have a 215 day streak in Japanese. If I get admitted, they won't let me have my phone. I absolutely need to go for my own safety, and I think it's unfair to take my streak away for that. I have 384 lingots, so I can afford plenty of streak freezes, but I won't be there to apply them. Does anyone have a solution? Is there any way to contact a higher up to ask for some leniency?
EDIT: Thank you for all of the support. I sent an email to an address I found online. I hadn't started thinking about this until a few minutes ago, so I had to post it now. It is 1:28 AM where I am at the time of this edit. I'm going to try and get some sleep for now, and check back tomorrow. I don't want it to seem like I'm ignoring people. Sorry if I can't reply to everyone and thank you personally.
EDIT 2: I can not express how grateful I am for the love and support you have all provided me. At around the same time as posting this, I wrote an email to one of the addresses I found online. I got this response.
"A few other users already notified us about your forum post, we have a very lovely community here at Duolingo so please know you have a support system here.
I can completely understand about your streak, it's more than a number that represents the # of days you've learned a language. It helps set goals for yourself and illustrates all of your hard work. Plus your streak is SUPER impressive!
We're more than happy to reinstate your streak when you're released. No need to use your lingots. ... I will then reset your streak back at 215 days."
I could not be more grateful, not just to the person who emailed me back (not sure if they want their name mentioned), but all of you as well. This experience serves as a lesson for me. I learned that (as corny as it is) if you want something, ask. The worst they can say is no. Once again, thank you all. Something I never expected to get resolved has been resolved. As hard as I've tried, I cannot even begin to Express my gratitude, so all I can say is thank you.
Hi all, I’m here to let you know we have reached out to AngeloCorr99 directly and are talking to them about this message. Thank you for your concern and for being supportive of each other—we have a very special community and want everyone to prioritize taking care of themselves. This is the most important thing.
If you are feeling depressed or having thoughts of harming yourself, please seek help. In the United States, you can call the National Suicide Prevention Lifeline at
1-800-273-8255 (1-800-273-TALK). The call is free and confidential, and crisis workers are there 24 hours to talk to you. If you are not in the US, we find this and this list are helpful for finding support in other countries. Take care, everyone.
Thank you for your message, HelpfulDuo. That's the sort of response that shows the people behind this site DO care.
Angelocorr99 You are very brave and I applaud you for talking openly about mental health. Others on this site are affected too and seeing your story is very personal to me. You are an inspiration to so many of us. THANK YOU! ♡
When will mental health conditions cease to be a stigma in the USA? Our brains, our thoughts, our emotions all depend on delicate balances of chemicals in our bodies. Health services should offer just as much help to curing mental health conditions as they do to physical conditions. And there should be no social stigma. AngeloCorr99, thank you for having the courage to post your message. Here's a cybertoast to your health and success in both learning languages, and also in life.
★ Absolutely jairapetyan! The chemical aspect is of infinite importance here.
I work in a psych hospital. Most of all, I want to wish that you receive the best treatment and care. I'm confident you'll do well. Use the learning skills you've used on Duo to help you get the most from your treatment.
On a practical level, even though you can't have your phone, many psych units have desktop computers the patients can use in their free time. So be sure to take your user name and password so you can access the website. Lower your daily goal so that you can finish it with a small amount of computer time.
I hope and believe that you'll do well over the coming days or weeks even if you do lose your streak. Good luck with your treatment and your studies!
Roody-Roo seems to have the best possible solution so far.
Angelo, best of luck to you! There are a bunch of Duo people here who will be pulling for you to have a positive outcome, streak or no streak.
Perhaps you can set your goal to 10XP and ask a friend to do the beginning lessons for you.
If I could, I would give you my whole streak for you to feel better. Please take care of yourself. It's ok to give yourself the precious gift of time to heal. Language learning will always be here when you return. Best wishes to you.
Response to Edit 2: I'm very happy that Duolingo is supporting you!
The "Basic 1XP" coach goal only works exclusively on the web portal, not the mobile apps (or in mixed mode usage).
Mobile apps OVERWRITE it with 10XP or even FORCE you to choose between a 10-50XP coach goal AFTER the lesson (separate new screen which was not shown in older Android versions).
(Much) Older Android versions than V3.72/3.80.2 (3.4x, 4.5x) still supported the 1XP coach (which you had to set on the web) if you did not touch the settings; V3.6x may have already forced you to choose the different 10-50XP coach goal.
Welcome to Duolingo, every version on every platform has a completely different set of functionality.
WELL DONE DUOLINGO!!
There's not much point in having 1xp goal on mobile because the minimum you can earn is 10 as there's no timed practice. Of course, when clubs were still around and you could get 2xp for commenting in your target language, the 1xp goal worked fine for me on iOS.
well I just did a lesson on my phone (4.24.3) and it didn't force me to change anything
you're learning sooooo many languages and you have an awesome streak!!! you must be super smart
Just an FYI: I use iOS and mine has remained from years ago on 1 XP. It’s that way across all of my iOS devices and computer. Then again I’ve never tried to edit it—I’ve me own daily goal in my head:).
I do remember a screen popping up trying to get me to choose somewhere between 10-50 xp years ago (which I thought was silly) so I just clicked out of it, re-entered the app & it never popped up again.
It’s possible this is something that just isn’t implemented evenly across all systems since that is your experience. Most of the friends and family I know have it on 1xp across devices though.
From my iOS iPhone app screen it says 1 XP so maybe that has been fixed?
Btw, the XP settings wouldn’t help the original poster since they said they likely won’t have access to the duo website & Internet at all. Still I am glad to see so many people trying to help in so many different ways.
Re:mwbrand1 With respect, what you don't realize is that people like our poster here, don't have friends! I also have mental health issues and I don't have a single one! Let alone someone in Angelocorr99's position. Obviously his issues are enormous! Not everyone has a 'friend' to do their XPs for them! So hard for people to understand the lives of the marginalized in our society.
I'm sorry to hear you are going through this. I have written a bit about streaks before and I would like to copy something I've said in hopes it means something to you:
When we have things of value, sometimes we place those values in the wrong places. Learning languages has value to most of us, and when we make accomplishments in our language learning progress, we get attached to those accomplishments. It is normal to be proud of reaching, say, a 100-day streak. Our streaks represent things we have worked for, it shows that we have done well. It can be a wonderful feeling. The streaks represent all the consistent progress we've been doing.
However, sometimes we start to place too much value in what our streaks mean, and then we become disappointed when we can't maintain them. We think we are losing something when we lose our streak. We think we are losing what represents the progress we've made.
However, it's important to note that the streak itself is not what represents our progress. Rather, it is our abilities that represents our progress. One or two days of not practicing does not erase all the good we've put in. The streak may die, but our hard work does not die with it.
Please remember this. It is extremely easy to get discouraged when your streak is lost. It is understandable, given how much value you can place in it, without even meaning to. But the streak itself is not success. The work you've done for your language learning is your success. The steak is merely a decoration, if you will. It shows how many times in a row you've made successes — but just because you had a time where you didn't practice, and you lost this decoration, it doesn't mean those successes disappear with it. Your success still mean something. Put value into the successes you've made altogether, not the successes you've made in a row.
Note: It is still okay to be happy with having a high streak. After all, it is cool to see the number rise, and to see your hard work in this decoration. Just remember that it is not the /sole/ indicator in how far you've come.
I know there have been similar topics made in the past, but I wanted to share my own take on it. A lot of people say "streaks don't matter", but that's not entirely true. They matter to a lot of people, because they display part of the progress people make. This is why I feel it is important to note the difference in the "display of progress" vs "the actual progress". The display of it may go away, but the actual progress itself still remains.
~ ~ ~
I understand that your streak means a lot to you, but in the real world, things happen and the steak is not something that is a priority. Or at least, it shouldn't be. This will not be the only time when your streak may be in danger. You need to prepare yourself for the possibility that it will not last forever, because one day, something may happen, and you'll probably lose it. But you won't lose the progress you've made.
I suppose that this might be too late,
but you can probably get a special
freeze from the support people at
Since your logo shows the 'PLUS'
membership, you generally should
be able to get in touch with the
Duolingo Plus Support folks and
they really care.
Also, while I know everyone's
trying to help, and saying
your streak doesn't have the
same priority as a hospital
stay, I'm not so sure that you
are in the mood for something
like that. You wouldn't have
posted here to hear something
Also, as you pointed out, Duolingo
and your streak is one of the things
in your world that provide you
with a source of positivity and
stability. So that's a priority too.
The world doesn't stop just
because you, I or Joe Shmo
go to the hospital. Good for
you for posting here, showing
that you realize that.
I'm forwarding a link to this
thread to the Duolingo support
team. Hopefully you'll be able
to hold on to your status in the
Duolingo system, and get back
into shape at the same time.
Good luck with everything,
and a speedy recovery to you.
I forwarded this thread in an
email to the people at the
Duolingo PLUS support
DUOLINGO PLUS SUPPORT
REPLY TO MY EMAIL:
They said they do not have the
ability to freeze the streak ... and
... if (the user wants) to reach
out to us when they are ready to
start their lessons again, we
would be more than happy to
repair their streak. ...
That must mean that AngeloCorr99
can keep his streak. He just has
to send an email to the support
people at Duolingo, once he's
If anyone knows AngeloCorr99
let him know about this. He can
email Duolingo Plus Support at
Great topic for those that find
themselves in these unavoidable
Good luck to us all and a speedy
recovery to AngeloCorr99.
I understand how the streak is a big motivator, so I can imagine how unmotivating it is to lose your streak. I think the only way is to contact Duolingo or have a trusted family member/friend to do a lesson each day. Take care of yourself, and hopefully once you come back your streak will still be here :)
We are all behind you, Angelo! You're very brave to admit that you have a problem, and even more brave to do something positive to help yourself. We look forward to your return.
I wonder if a staff member can supervise you while your do a couple of lessons online? Tell them that would help your mental state! :)
And thank you to Duolingo for supporting this person the way you have!
Well, I'm not sure what will happen to my phone if I am admitted, but even if they had it, they would have no idea what they are doing. They are not tech savvy at all. If they keep my phone, it's worth a shot, but I'm looking for something a bit more secure.
I'm really not sure. I'm definitely prepping for a worst case scenario though.
Maybe, like a lot of people have expressed, a friend could do it? I would offer myself, but I know that if I was in your position I wouldn't really be comfortable with that so idk. Hopefully someone in the company can help. I know, how even though to some it seems... strange, maintaining a streak can mean a lot. I hope you feel better <3
if im being honest, in terms of actual people, im suicidal. i slit my wrists and think about dying constantly. half the time when i wake up im thinking about how life would be better without me and how im a waste of space. but i really want and need to know... does it ever ACTUALLY get better? im told it does but.. i cant actually believe them because none of them are suicidal. they dont know what im going through personally and i hide my feelings constantly, barely talking to anyone about it. i sometimes take online therapy sessions in private, and nobody actually THINKS im going through stuff. They normally think im being dramatic or seeking attention, or just dont think anything of it, but im not. I genuinely need help, and a real therapist, but i dont feel like i can talk to my parents about getting one, or just talk to anyone about it face to face. I post things like this online so i can get advice without speaking to anyone in person. can i please get some advice? maybe some websites that are good in helping these things? thank you for the kind people who took the time to read this.
Look through the posts in this thread; there are links to suicide hotlines all over the world. We're on your side, and we're all sending positive energy and love to you!
Where I live, you can use "Kids Help Phone", which you can call, text, communicate through an app, and post questions on their website anonymously!
I understand if you don’t want to speak to others face to face. Not every situation is ideal/safe. Your safety is most important! Remember many people are qualified. Where I live, teachers and librarians are partially trained to help, and can privately refer you to a therapist. There is also the guidance councillor at school. I hope your school has resources for you. I am not a professional or qualified to talk of these things, I can only talk from experience. I hope you find help!
Edit: Important thing! This might not be the most uplifting, but when recovering, don't expect to be completely cured of depression. But you will recover! With the right therapy for you, it does improve. Every cry for help is great, because it means you are fighting to improve. The first step is realizing you need help. So find the things that help, the things you can hang on to for thise small moments of happiness, because it’s hard. It’s hard. But finding a purpose for yourself with the right help can make a difference. Much love, again!
Like Neil said, I hope you find the light at the end of the tunnel and get better. I will give you a lingot, and I am confident you can get better. :)
Seeing these supportive messages of people willing to help, showing compassin, I am almost crying...there are still good humans left in this world - eventhough not so much as it should be..
So glad you go to keep your streak ! I am keeping my fingers crossed/praying for you ! remember : You have friend here who are ready and waiting to give you a bit of support! P.S. I can totally understand about the streak thing .
I think your streak is awesome and I’m very glad that Duolingo gave you such a positive response.
I also understand that when one is having hard times even something that might seem insignificant to others (like a Duolingo streak) can be the bright spot in your day. I wish and hope for the very best.
Warm hugs & love,
your fellow Duolingo community member/Duolingo family :)
I wish you all the luck in the world Angelo, please take care of yourself. You are more important than any streak. But if it means that much to you and you lose it, just remember YOU did it before - so you CAN do it again!!
mate, it's just a number, your health is worth a thousand streaks! but i'm very glad they helped you save it so you can be getting well peacefully :з sending you my support ♡
I used to feel that way but hey, things can and will get better. I Hope you become okay once you return, and don't forget to learn while your there some Japanese!!
Since you are on Plus, you could possibly lose your streak and then recover it later? I don't know how that works since I haven't experienced it..
Bit late but pretty streak repair is only available for a few days, and in my experience (my ex-girlfriend had some mental health struggles, was hospitalized a few times) these stays are a lot longer than a couple days. could last up to a month, depending on severity. My little sister was hospitalized for 10 days, for example. She had no access to a phone or computer during her stay.
AngeloCorr99. I think you are amazing! You have shown real perseverance in trying to learn Japanese. 215 days is awesome! Sometimes success in life means taking very small steps and just hanging in there and just keep going. You did that with your Duolingo. You know how to reach out and ask for what you need. You contacted Duolingo and got the back-up from them. And now you are reaching out for medical help.
You have inner strength to draw on.
I wish you all the best!!!
Just to make things clear as I didn't want a pointless rivalry with an internet stranger over things that I did not see the final conclusion of, I found your last message for me in my email. And I want to make it clear that it was not so much that you are responsible for the hugbox echo chamber, but other people.
I have no issues being hostile to other people if I deeply disagree with them for a good reason, and I have no issues if they are hostile back, I just hate the type of outside input we have in Duolingo because people here want everything to be perfect, everyone to be friends and any critical position shunned. I wouldn't report you for harassment over your own opinions, because I consider fragility a toxic personality trait (indeed, I find the ease with which people unfriend, block, kick or ban people in other social media platforms because they are closed to possibilities rage-inducing).
With that said, I think sometimes your additions here reveal a certain lack of empathy. For the reasons why people love the platform, and for the reasons why they behave in often irrational manners. I know this comes across as a glass ceiling, since I, too, am annoyed with other people not listening to me (because I don't know how to reach out to their heart - also a lack in a few socioemotional skills), but I did not mean things as an attack (though other people read it as an attack, since we have such a preschool system of unwritten social rules in this forum). I am naturally honest and outspoken, and this is easily misread as not being in control of my own emotions (I just expect other people to guess my own emotional tone, and understand that if I am saying something, I mean this with an open heart and from a reasonable position).
As I said in my first message, "don't get me wrong", it was just unrequested input (the same you tend to provide to others - and no snide meant in this affirmation).
P.S. Sorry if this is extra and you read this as not respecting your boundaries, my attempt here is not to reescalate or create more pointless discussions, just to explain myself so that you feel like everything has been indeed finished.
Yeah text is easy to misread.
I get that a lot, even in text messages. People seem to read it in the worse possible way.
I tend to reread my own posts to try and eliminate this by adjusting word choices or adding :D
But I doesnt always help.
I am pretty much always in a :D mood but people seem to read it as :| mood or :( mood
Also I think it doesn’t help that people here are at all levels of fluency. Things lost is translation.
Get better and remember the ultimate objective of Duolingo is fluency. If someone could get me to fluently speak Spanish, I'd give them my every last lingot with my deepest thanks.
Good luck to you and hope you feel better, I’ve been there before and know how hard it is! It’s so nice to see Duolingo being supportive of this, so thanks Duolingo!
First of all... THAT STREAK IS AMAZING!!! As a committed language learner, I'm GOBSMACKED that you are so dedicated to learning a language that you love (Or not?, Don't Know) even in if you have other things to attend to.
Like @suellen007 said, I am so surprised that you are willing to talk about your personal life and mental health. You have inspired me, and maybe others, to continue learning the languages that they love!
I hope that you continue your language journey, and I'm glad that you shared your story with our community! Have a Well and Healthy Future!
The Dolingo community is the BEST! I've never seen anything like it. The staff here really care. :') Hope you get better soon!! xoxo
Good luck, I hope you receive the best of treatment. Your mental health and happiness should never come before anything else. Also, I'm glad that you reached out because by the fact that Duolingo responded shows that they care about their customers. Again, good luck!
I'm so sorry you are dealing with this but also glad that you are willing to be so open with us and get the help you need. I'm also very thankful that Duolingo and everyone here has stepped up to help as much as we can. We'll be here and glad to see you again when you get back. Have some lingots in the meantime. :)
It made me happy to see how many people are pulling for you. Best of luck! I completely understand not wanting to lose your streak.
i'm sure you're admitted by now but i hope you see this once you're out! i hope all goes well for you and you feel much better upon release. i've been in the same situation and i know how little things can be a big motivator. good luck with everything! i left you a few lingots. keep up the good work once ur back!
Great job, AngeloCorr99! Keep going! It's also good to know that the people behind this website do care about its users!
Bruh get better. I'm glad Duo was able to help you. I just realized that the person Duo mentioned in the lessons is Duolingo lol.
That's a hell of a bear to wrestle. I can't give you any advice that won't sound stupid, but know that I am rooting for you win.
I would like people to gain understanding of depression before commenting so there is no ignorance. Thank you.
Maybe you can give your parents your username and password to your account. Then everyday, they can log in and buy a streak freeze? All of my sympathy :)) I hope you feel better!
WE are your family. WE are your friends. WE are on this journey WITH you, and WE are not leaving you behind! You literally have the world on your team. Please reach out to us if ever you need support, or if you just need a little smile face :-)
Big Hugs Lots Of Love And Much Much Respect on your 215 day streak.
The streak is meaningless bro, the learning is whats important, just remember that. I hope you
Go get help. Please. Suicide should not be an option, but if you think it's the only one please seek profesional help.
Hi Angelo. I just want to add my message of support to the many that are already posted. I hope you receive the care you need and come back soon. I was where you are some years ago. I made it through and you can too. I look forward to your return to the Duolingo community.
Just want to leave a supportive comment for a fellow Danganronpa fan. You've got this! I know you can pull through! :)
I do think a long-term streak freeze would be a very helpful feature. I almost lost my streak because of being in a different country and unable to use data, but thank goodness my hotel had wifi and I could use it.
Stories like these just warm me up, when they have a happy ending. I learned too that if you want anything, just ask. So now, my new motto of the year is:
"It's Always Better To Ask."
hope everything went well for you at the hospital i was in a month ago for surgery.come out and be happy!!!
Dunno what one should say in such a situation, so I guess, I'll just wish you good luck. Get well soon.
AngeloCorr99, Try not to worry about your streak, I always loose mine when I go away from home. 200, 100 plus streaks. It is all about the learning. We seem to be about the same level you in Japanese and me in German. Glad you find it as fun as I do. Take some time for yourself, Thinking of you. -You got this!!
AngeloCorr99 - I don't have anything new to add to all the positive comments you have already received, but I do sincerely hope you feel better. You are very brave for being honest and putting your feelings out there for the world to see.
Do your parents know about your concerns for your Duolingo streak? Have you tried asking them to bring a tablet (theirs or yours) where you can access Duolingo supervised for a few minutes when they visit? (I'm sorry if this is a stupid suggestion.)
I see that you currently have received 447 lingots. I'm sending you 53 lingots for when you get back.
Again, wishing you the very best.
Hope you're feeling better soon, we're all behind you and hoping you get well <3
Yeah depressed people can totally ignore the little things that convince them to get going, totally a good idea
His streak is important to him. It's important enough to publicize his troubles; I'd say that is worth some compassion, and it sounds to me like his streak is part of his get-well plan.
The Streak would be a big achievement to him. When he starts again, he'll see how he was able to do things before hospitalization. And you say, "Depressed people are like this or like that. From your lofty hights you do know what another individual needs?