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https://www.duolingo.com/profile/Anna_wang_2018

Why doesn't My chat forum work for my students?

I've recently noticed that the chat forum doesn't work for one of my students account and I dont know why. I have enabled the chat forum but it still desn't work. I also visited the help page but it didn't help. Does anyone know how to fix this situation?

July 25, 2019

3 Comments


https://www.duolingo.com/profile/KevinR86

I've looked into this. It's due to the age restriction on their account, that's controlled outside of your classroom.

If the parent can provide permission for this, I can remedy the issue so they may access discussions.


https://www.duolingo.com/profile/Anna_wang_2018

Is it possible to change the age settings?


https://www.duolingo.com/profile/kpopable_22

I think Kevin is right. Or maybe the parents put a restriction.

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