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  5. Why doesn't My chat forum wor…


Why doesn't My chat forum work for my students?

I've recently noticed that the chat forum doesn't work for one of my students account and I dont know why. I have enabled the chat forum but it still desn't work. I also visited the help page but it didn't help. Does anyone know how to fix this situation?

July 25, 2019



I've looked into this. It's due to the age restriction on their account, that's controlled outside of your classroom.

If the parent can provide permission for this, I can remedy the issue so they may access discussions.


Is it possible to change the age settings?


I think Kevin is right. Or maybe the parents put a restriction.

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