https://www.duolingo.com/profile/Danielconcasco

Keep using the Report Button!

I've noticed a lot of frustrated posts over good answers not being accepted.

This is a friendly reminder to use the Report Button. It's shaped like a flag and sends a report to the contributors.

You do not need to post it in the sentence discussions, since the contributors can't possibly read the 1000+ posts generated each day in this forum alone.

If you have a genuine questions about your translation feel free to ask about it, but please don't use the SDs to vent over missing translations. I know it can be frustrating, but those posts only clutter the SDs, keeping questions and answers from being noticed.

Does anyone have any questions about the process of reporting?

August 7, 2019

33 Comments


https://www.duolingo.com/profile/NtateNarin

I wish this was a sticky for at least a few weeks so more people can see this. Great post by the way. :-)

August 7, 2019

https://www.duolingo.com/profile/Danielconcasco

This is the second (third?) time I've made a post like this. With thousands of new users each year, I don't mind repeating myself ;)

August 7, 2019

https://www.duolingo.com/profile/Wolhay

What's a SD?

August 7, 2019

https://www.duolingo.com/profile/Danielconcasco

Sentence discussion.

August 7, 2019

https://www.duolingo.com/profile/Wolhay

TY

August 7, 2019

https://www.duolingo.com/profile/FLchick

@Wolhay Please use the SDs to write funny comments as well as Qs and As.

August 9, 2019

https://www.duolingo.com/profile/Danielconcasco

Oh, and can you pass it on in the SDs when you see posts like this? Many users aren't aware of the main Spanish forum and won't likely see this post.

August 7, 2019

https://www.duolingo.com/profile/Job758198

There should be more options to report. I have had a number of times that I spoke a phrase that was not correctly understood by the system although I said it correctly.

August 8, 2019

https://www.duolingo.com/profile/FLchick

@Job758198 There used to be a useful Comment box where you could explain the problem. The current multiple choices don’t address all the major issues out there. That written, I still adore Duolingo. Big thanks to Luis von Ahn.

August 9, 2019

https://www.duolingo.com/profile/Danielconcasco

I've voiced my opinion that there should be at least four options and it should be consistent across platforms.

August 8, 2019

https://www.duolingo.com/profile/Job758198

I have since found out that my microphone volume was set too high, causing distortion. Go figure...

August 9, 2019

https://www.duolingo.com/profile/Danielconcasco

Thank you! I will have to suggest that to anyone having a problem.

August 9, 2019

https://www.duolingo.com/profile/Kellyro77

I use the report feature when I feel it's justified, for sure.

However, I wouldn't discourage people from "venting" in the discussion thread for the lesson in question - sometimes the venting yields answers about why an answer wasn't accepted.

I've avoided using the "report" feature many times because after reading and reviewing the questions and vents in the discussion thread my answer appeared as to where I went wrong when I thought I was right.

August 8, 2019

https://www.duolingo.com/profile/Danielconcasco

Let me clarify what venting is to me.

I come across (and delete) about fifty posts every week that say, "my answer was right!" or, "stupid algorithm marked me wrong!!" with no information about their answer. That is clutter and doesn't help anyone.

I'm not talking about posts like, "why did it reject the tú form here? I know it's right!". About half the time they are actually wrong, but we all learn from it.

August 8, 2019

https://www.duolingo.com/profile/Ausir

"Does anyone have any questions about the process of reporting?"

Why is it still impossible to report "my answer should be accepted" in picture exercises (which accept only "the picture does not match the text" reports)?

August 9, 2019

https://www.duolingo.com/profile/Danielconcasco

For some reason the pictures can only have one answer, so others can't be added :/

The staff has requested that change be made in a future version.

August 9, 2019

https://www.duolingo.com/profile/Seattle_Scott

When it takes months, years or never for Duo to fix poorly formatted questions and answers, then a certain amount of those posts in the forums are helpful. It might not help the Duo staff, but it’s very helpful for users. Personally if I think an obvious answer should have been accepted, the chatter in the forums is very helpful.

August 8, 2019

https://www.duolingo.com/profile/Danielconcasco

Scott there is a difference between discussing and answer and typing "my answer was right!" with no context.

August 8, 2019

https://www.duolingo.com/profile/chunkitu

That's a good idea, EXCEPT often there is no option to report the problem I see. In the Stories, there is no option to report at all. (Two I did today [Spanish] had a male speaker using the masculine in addressing a female.) It would be nice to get some sort of feedback that our reports are being read.

August 8, 2019

https://www.duolingo.com/profile/Danielconcasco

My post has nothing to do with stories, but when I finish them I have been promoted for feedback many times.

I've also gotten feedback that my suggestions were used, a few hundred in fact. If two people suggest a translation only the first gets the email.

August 8, 2019

https://www.duolingo.com/profile/LICA98

which way your answer is more likely to be added?
1) you click "my answer should be accepted"
2) you click "my answer should be accepted" and write a comment as well

August 7, 2019

https://www.duolingo.com/profile/Danielconcasco

The Report Button has different options on the web, iOS, and Android. I believe the write in section is only on Android. It shouldn't matter how you report.

Sadly, most of the write in responses are absolute garbage like "I was right!!" or "why you no want my answer???".

August 7, 2019

https://www.duolingo.com/profile/ISpeakAlien

I've heard some contributors saying that it is easier for them to see the sentence discussions than the reports. Does it depend on the course or something?

August 8, 2019

https://www.duolingo.com/profile/Danielconcasco

Can you provide a link to that discussion? I can't imagine that ever being the case. Posts outnumber reports by a factor of 10 to 1 on a good day.

August 8, 2019

https://www.duolingo.com/profile/FLchick

@Danielconcasco The Report option used to be much better. You could actually write a comment about the fault/issue. Now it’s multiple choice and Often (capitalized on purpose) none of the choices address the problem. I hope you read my post and are able to pass the info on to people who can: 1. Include the Comment box again or 2. Improve the multiple choices.

August 9, 2019

https://www.duolingo.com/profile/Danielconcasco

I feel your frustration. Android users still have a free writing option.

I mention that to the staff often :)

August 9, 2019

https://www.duolingo.com/profile/arabella166145

totally agree

August 8, 2019

https://www.duolingo.com/profile/Kelvin401862

Good advice, will do.

August 8, 2019

https://www.duolingo.com/profile/Sue848280

What about when the audio cuts out the last word, regardless of whether I replay it in regular or slow speed? Sometimes I get it wrong and see the last word so when the exercise is repeated, I know what to type in, even though the audio stops before the voice says the last word. Is that something worth reporting, or since it's not about content but rather execution, would that be best off reported elsewhere?

August 9, 2019

https://www.duolingo.com/profile/Danielconcasco

I'm actually glad you asked, because I had totally forgotten about audio problems. Sometimes there is an option to report the audio with the Report Button, but not always :/

You can always use the Troubleshooting forum to contact the staff. Just be sure to copy the exact sentence. I know that it isn't always possible, but that's the best answer I have right now :/

For some people audio is a continual problem, but others have no issue. I've only had three exercises with a problem. I wish I knew what I was doing right :)

August 9, 2019

https://www.duolingo.com/profile/MaryannePe3

The report button is not always available - especially in stories and multiple choice questions, but also randomly in other questions. With multiple choice, I often can only see the top choice, and it's not possible to scroll down to see the rest. (bug) I am randomly asked about some stories, but typically not the ones I have any real response to. Report and/or discussion would be helpful sometimes in stories. (feature request)

August 9, 2019

https://www.duolingo.com/profile/JohnPaulH

I'm gonna give you 1 lingot and a like! Very Helpful!

August 7, 2019

https://www.duolingo.com/profile/miaou-meow

if you want lingots, just say so. because a person who wants to upvote and give a lingot just do it and don't make a statement out of it to gain lingots. you wanna lingots? here, have it. nobody needs them anyway. just stop this obvious begging, it's embarrassing..

August 9, 2019
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