"Die Dienstleistungen konnten nicht helfen."

Translation: The services could not help.

[Conchetta22]

This is an awkward sentence in English. What exactly does it mean?

[alfalfa2]

Probably means something like "Customer Service wasn't able to help me with my problem when I contacted them."

[jadnu]

I know this was three years ago, but it makes me think of, for example, emergency services

[la_tino]

Is it possible to write: "The services weren´t able to help."?

[alfalfa2]

Probably. Did you submit it? DL usually accepts alternative translations I've submitted; it often takes some time to get feedback, though, especially from the German group.