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https://www.duolingo.com/profile/JasminaMarron

Duolingo : Problem with DNS

Hello to everyone. Past five days I got problem with duolingo, when I submit form I got error message DNS_PROBE_FINISHED_NXDOMAIN. Do you know how can I fix the problem ? Thank you in advance :)

June 18, 2014

10 Comments


https://www.duolingo.com/profile/bren
  • 2745

Hi there! Could you let us know what web browser and operating system you're using? Is only Duolingo being affected by this?

After looking around a bit it seems like there could either be a problem with your provider's DNS service, or your DNS cache. If you can set your DNS server to one of Google's DNS servers (8.8.8.8 or 8.8.4.4) and let us know if this resolves the problem that would be great!


https://www.duolingo.com/profile/JasminaMarron

Hi, Thank you for your help, I use Windows 7 OS, latest version of Google Chrome browser.


https://www.duolingo.com/profile/JasminaMarron

I still got the problem, sometimes I got white screen with text : Support. I try Duolingo on IE and Mozilla, but the problem exists


https://www.duolingo.com/profile/bren
  • 2745

Since you're able to post here I assume that the problem doesn't always happen. If you are using a laptop do you have this problem when you're on another network? Also, does this issue affect other websites?

Thanks!


https://www.duolingo.com/profile/JasminaMarron

Problem does not always happen. I do not think that there is problem with the network, because all other websites work perfectly good. This problem with duolingo occurs past five days, previously was working without errors.


https://www.duolingo.com/profile/bren
  • 2745

Thanks for all of the information. I will keep an eye out for other reports like this, but so far you're the only one having this problem. Unfortunately, I don't have any other suggestions at the moment. Hopefully the issue will magically resolve itself soon!


https://www.duolingo.com/profile/bren
  • 2745

Following up- has this gotten better for you?


https://www.duolingo.com/profile/Velcrocity

I saw a screen with the text a couple days ago, too! The text was on the top-left corner. It was on a blue background.
At that time Duolingo app for Android could not show images or play voices.


https://www.duolingo.com/profile/JasminaMarron

Maybe the problem exists in new functionality named as Words.

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