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My XP points are going missing

Hello I am finding i am having to do more work than is needed as my XP points are not being added .Today i have four examples of this happening. I think it is unfair. I have complained to Duolingo but the customer service is worse than poor as they never reply .In addition the irony is when you report a fault the captura doesnt work.

I am on the verge of quitting .If this got sorted then I would go professional. I am on verge to quit this app and go to babbel. Each week I have topped the leagues through hard work even though many XP points have not been added .

October 7, 2019


Sorted by top post


I have made the same experience yesterday: XP points were not added and no feedback by the support. :-( Today it seems to work ok. Still it is annoying as I have missed the transfer to the next league, probably because not the full number of XP points were given.

October 8, 2019


My XPs aren't being credited lately either! Very annoying, because I work hard to get promoted and count on those credits. Plus, as you say, it's unfair not to get what you've right earned (they do add up - IF they're credited!)

October 15, 2019, 1:44 AM

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