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https://www.duolingo.com/profile/JamesCoker6

My XP points are going missing

Hello I am finding i am having to do more work than is needed as my XP points are not being added .Today i have four examples of this happening. I think it is unfair. I have complained to Duolingo but the customer service is worse than poor as they never reply .In addition the irony is when you report a fault the captura doesnt work.

I am on the verge of quitting .If this got sorted then I would go professional. I am on verge to quit this app and go to babbel. Each week I have topped the leagues through hard work even though many XP points have not been added .

October 7, 2019

2 Comments

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https://www.duolingo.com/profile/Anette70874

I have made the same experience yesterday: XP points were not added and no feedback by the support. :-( Today it seems to work ok. Still it is annoying as I have missed the transfer to the next league, probably because not the full number of XP points were given.

October 8, 2019

https://www.duolingo.com/profile/Tamara72996

My XPs aren't being credited lately either! Very annoying, because I work hard to get promoted and count on those credits. Plus, as you say, it's unfair not to get what you've right earned (they do add up - IF they're credited!)

October 15, 2019, 1:44 AM

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