DailyDuo OPEN THREAD 
WELCOME TO THE DAILY DUO OPEN THREAD!
Do you have questions, comments, or complaints? Fear not! This post will be a place for you to ask your questions or give your comments and complaints without fear of it being downvoting out of the forums. Throughout the day, you can write down below whatever it is you need/want. This is also a place where you can get direct contact with at least 1 Mod or other Global Ambassador. Please keep in mind that this post is a moderator thread, not posted or run by Staff.
What kind of questions can I ask?
Well, anything, really. From lingots to Leagues, Duolingo to downvotes. Just remember that we can’t answer everything.
Here are some examples of questions that only Duolingo Staff/Employees can answer:
- When will there be x language in the Incubator?
- What do the mods know that we don't?
- Can you do something about x issue in x course?
- Will there ever be stories for x language?
Because you can’t get the answer you need, asking will only be a waste of your time.
Who will answer my question(s)?
Myself, possibly other mods, and anyone else who wants to.
What are some helpful resources?
Ultimate Resource Guide
This is not a complete guide and will be updated in the future as more resources are found/created.
What will happen at the end of the week?
This post will be locked and a new one will be opened next Sunday at 9 pm UTC (5 pm EDT).
How will I be able to find this post after it's locked?
I've put in a searchable code (YYYYMMDD) in the title, and I’ll put a link to this post on next week’s so you can find it.
1. Last week’s post: https://forum.duolingo.com/comment/34443154
2. Current DailyDuo Finder: https://forum.duolingo.com/comment/33518396
3. DailyDuo Index: https://forum.duolingo.com/comment/34009129
Special thanks to all of you that make this possible.
104 Comments This discussion is locked.
Scutigera always likes to hear more about what contributing is like. :) So, I just dealt with the reports on a sentence. There were over 2400 reports on this sentence to begin with. On one single sentence. It took me half an hour to handle them all, but it would have been over two hours if I hadn't chosen to take the fast route for most of those that had only been reported a few times (just plain deleting instead of writing a specific message about the report so we'll never have to see that particular report again). This was also a basic sentence, so it was easier to check that there actually were no missing answers and examine the reports, compensating for it having more reports than one later in the tree where it's far more difficult to avoid missing answers.
Multiply that by approximately 25 sentences per lesson (sometimes more, sometimes less, but that's a decent average) and 3 lessons per skill (for a short skill) and you have an estimate of how long it would take to go through writing a specific message for every report in a single skill, approximately 150 hours. This is why we don't write specific messages for every report, even though we still hope that they'll be shown to users again someday and they still keep us from needing to see the report again. We all have our own threshold where we decide it's not worth writing the message anymore (I usually start with everything that's been reported 10 times or more and as I go through more reports and my patience is used up it slowly increases to 25 or 50). We also get into a rhythm when clearing reports, so doing more sentences (especially similar ones) at once goes faster. So with my usual method, I estimate it would take me 3-5 hours to go through the reports in the entire skill, if I don't find any bugs to chase or get distracted by something else, since it's a short skill. If it were a longer skill, it could be two or three times that.
Then think about the number of skills there are, and the fact that there are thousands of new reports every day, and that we do this in our free time, and it hopefully becomes clearer why it can take so long to find any one particular report. :)
Edit: Just for reference, the next sentence took me 25 minutes. That's almost an hour and a grand total of two sentences cleared, and I'm feeling pretty good about that rate!
Edit 2: And 28 minutes for the third sentence. And that's quite enough for one night.
Thanks Trofaste! :) All good stuff. Every little bit helps us to understand.
You can include this in your upcoming mega "JUST LEAVE US ALONE WE KNOW WHAT WE ARE DOING!!!1!!" CC post. :D
I imagine you will have a better title than my suggestion. :)
Seriously, this can go under a sub-heading of, "Why it takes so much time to respond to sentence reports" (or something similar).
I am pushing for this CC post from you because it would be great to have something definitive to link people to when the questions come up. So many people think adding new languages is a simple proposition for Duo. Why is there no Serbian, Persian, Icelandic, Ancient Peruvian, Elvish (all forms), and the 832 languages of New Guinea?!
Plus, as an official (of some capacity) you can keep refining, and adding to the post as you find more things to include, making it even more valuable over time. :)
That title actually sums up my feelings perfectly sometimes. It sometimes gets exasperating being told how to do our job by people who have no idea how anything works in the Incubator, especially when those people are at level 2! Or when someone tries to argue with us about what the most helpful way to report is.
In the meantime, while you wait for me to finally eventually getting around to creating a better post, here are a few discussions you might not have found yet. :)
https://forum.duolingo.com/comment/26516112 (Rather old, I wasn't on FR<->EN yet, but still applies)
https://forum.duolingo.com/comment/29396294 (Again old but still true)
Sometimes I have tact. Sometimes I just retain enough sense to keep the non-tactful comments off the forums. :D
I do think occasionally that maybe I should start appending to every post "I have worked in the Incubator for years. You have never seen the inside of the Incubator. Do not try to argue with me about what we can and can't do, and what's most helpful for us. I know the Incubator very well and I know what we can do in it. You do not. I know what is on our very long list of requests to staff, for new or improved features and bug fixes. You do not. I know how that list is prioritised and why. You do not. I know far more than you do about how Duolingo works behind the scenes so if I say something is not possible/feasible there is probably a reason, even if I can't list all of them on a public forum. I know the difference between reports sent through the proper channels and reports on the discussions from the contributor perspective, and which ones I find. You do not. I know what the reports look like on our end so I know what a helpful report requires. You do not, unless you listen to what the people who do tell you. So listen to me and don't argue with me on a subject you know nothing about."
But if I did that the people who need it most would probably not read it, or ignore it, or complain about me being condescending (possibly with some justification), so it would probably not gain anything.
Before the levels used to increase in the amount of lessons you need to complete. Now it seems like some levels ex 3 to 4 and 4 to 5 only take about 5 or 6 lessons. Before it took 20 lessons as the percentage increased only 5% on the final level before you reached the golden crown for that subject of a language
My Duolingo used to tell me when I made typos but I found out recently that some words I've been working on have been accepted without telling me I had a typo. So I've been practicing the wrong spelling. Is this a new update or is there a setting I can fix somewhere?
First users apply to be contributors (here). Then those applications sit and wait until Duo staff decides to create the course. We don't know all the criteria they use to decide which course to create when, but the potential benefit of the course, cost of supporting the course, etc. are all factors. Once they decide to create the course, they go through the applications and choose contributors, and add the course to the Incubator.
With this in mind, I say that anyone who wants a specific course in the Incubator to apply for that course. The interest is taken into consideration and the more who legitmately can contribute to the building of the course initially helps.
Course contributors are volunteers and do not determine which courses are created next.
I understand that many users are excited about potential new courses to enter the Incubator, but please keep in mind that staff members are also ensuring that other courses that are currently in the Incubator are active and released to the public at the same time. It will naturally easier for new courses to be focused on as others that have been in the pipeline for longer are released.
Thank you for making this post! :) I am dishearted sometimes, as I'm an advanced level learner of french and I place what I feel is an incorrect way that a "sentence" structure was made in the comments of lessons. I've had 8 years with 2 native french teachers. I go to place an answer that may help some french beginners and I get told I'm wrong by someone who is just learning on here or has had only a couple years and learning from books and the like. Some are even taking English and I'm American and have a good grasp of English. I feel like they are taking over as "teachers" with little experience with the language or they are learning it themselves with no prior knowledge. I wish there was a native french person that has lived in France and has a really good knowledge of the French language as well as English to help the beginners on here as they are confused by many of the lessons. I feel bad for them. I just don't want to be down voted for having more knowledge than some of these others that are on there. Just wanting to help, I hope that perhaps if you find someone that could help them out in this way that would be GREAT! :) I want to see them succeed! I also hope that one day that you will offer "Kyoto-ben ( only spoken in Kyoto)" and "Ainu" as well as the conlang "Ancient Language of Elves" by Paolini for his film "Eragon". Memrise's course is without sound. :( Again, thanks for letting us have a voice and for helping us with questions and the like. You are truly helping a lot of people! :) Good Luck Duo with this thread! :)
There are native french speakers on the main forum (french from english), I'm not so sure about the discussions inside the french course. It would mean we do the reverse tree and read regularly the discussions during the exercices, I'm not sure that a lot of people do that. If someone has a doubt about a sentence, he can ask a question on the main forum, there will always be native speakers to help you.
Perhaps you can remind your level of french if someone tell you you're wrong or post the link of a discussion about the same sentence on the main forum. It's not very practical but that's all I can suggest.
It happens to me very often (I'm a native and have been teaching French), and to mods. Beginners or even sometimes natives, trying to convince us that we are wrong, and nothing that you can show them, dictionaries, grammar books, etc, can convince them. I remember the topics about the "pain" considered as uncountable in French, when it's not. Un pain, deux pains, can be said. But you'll have a ton of messages saying "it's impossible to say deux pains" being upvoted.
When I go on the forum, I try to help, other advanced users in French, do the same. But a lot of questions, and very few advanced users who have the time maybe? However, the courses contributors often help people on the French forum, don't they?
I don't hope they will add more conlang, 3 is enough I think, and there are so many endangered languages!
Can someone tell me what can you buy in the shop? Because it seems some items are hidden until you reach certain skill level. For example when I started there were only 2 power-ups and maybe timed practice. Today out of nowhere I can see 2 Bonus skills (flirting and idioms). Is that all or are there any other hidden bonuses I could buy with lingots? Asking if I should save some or spend them right now.
Crowns are not visible to others?
In forum, the number next to a flag represents what exactly? My italian shows 9, I did 3 courses to level 5 and one course to 1 lvl, got 16 crowns so the number 9 doesn't make any sense to me
(For some languages) there are bonus skills that aren't available until you've completed a certain number of rows in the tree, to where the bonus skill slots are located. Then you unlock the Flirting and Idioms bonus skills. There's also a Christmas one only available in December, but it hasn't been available the last couple years due to technical issues so I wouldn't expect it. Other than that you can buy everything now.
No, crowns aren't visible to others, those are just for you.
That's your "level". It's now only visible on the forums and Duome, if you use Duome. It's based on how much xp you have total. There's a table of how xp converts to level here. :)
For entering the Incubator (I know you didn't ask, just for anyone else who's wondering), Duo announced at Duocon that Maori is coming.
For entering Phase 2, very likely Swedish from Spanish. It's already locked, which means it's been sent to Duo for final processing (which does take a while, so don't expect the course tomorrow).
Duo staff does read the forums, but they don't have time to answer everything individually. Also in many cases what users are asking for is not feasible, or far more difficult and time consuming than they think, and in the latter case even if Duo is doing something about it it's far better not to make promises about it that might be hard to keep if something comes up that slows it down or makes it not possible for some reason. Or it may already be on the to-do list, but without a definite time frame because there are higher priority things to do first.
I understand that a lot of users feel like they aren't being heard. But it's a misperception which users have because staff doesn't respond to everything themselves, so they feel like it's not being read. But it really is being read, and also part of the moderators' job is to help keep staff informed of what the users' concerns are. So staff does know, and does listen, even if users can't always see it.
Duo staff often comment in the discussions. I've seen one just recently who has been active in many here this week (and even posted a discussion asking for input).
Also, there is this, maybe you missed it:
What changes would you like to see?:
Further, they have listened on several occasions. They listened when people said they want Spaced Repetition which they brought back and now other people (though not nearly as many) – mostly those who were not here when the site changed to crowns – are up in arms about that change.
However, Duo also listened when we complained about the crown level colors which used to be random but now all start at purple, go to blue, then green, then red, then gold so we can see at a glance where we are with each skill. Now if they would only get rid of the percentage thing. I can estimate percentage by the amount the ring is colored. I cannot tell how many lessons are left in a skill level by the percentage (at least if it's not an active skill for me, obviously if I do a skill lesson that is then 25% finished that there are 3 more lesson modules to do at that crown level but this is language teaching not math!).
Well, if we are paying attention we can see they do actually hear a lot and respond in some way to the valid ones.
I like how Zsuzsi put it on the Hungarian forum "has a high level of proficiency in both Hungarian and English. It is a big plus if you are active on the forum, helping other learners, or if you are a linguist or a language teacher."
Good English skills (tick), help out in the general and Hungarian fora (tick), linguist or language teacher (I suspect teaching computing languages don't count - so pass), "high level of proficiency in Hungarian" - well half way through C1 probably doesn't count - so pass.
If they were always this clear upfront - and people were realistic about their skills - they wouldn't have to wade through lots of useless applications and people would not feel aggrieved.
Unfortunately no matter how clear we are, there are still always people who either don't read it or ignore it. The application form itself says that you don't have to be a native of both languages, but you should speak at the level of one, but we still get lots of applications of people applying because they want to learn one of the languages, or because they're a native speaker of one (and their level in the other apparently doesn't matter?), or state upfront that they don't have the time they've been told they need to commit...
LittleT is right. As someone who has gone through hundreds of applications, it's very hard to find an applicant who is actually qualified and gives us evidence of the fact. Someone may be qualified, but if their application consists of "I speak XXX and I want to help create the course" it's pretty hard for us to know that.
Also, for people applying for new courses, they only look at them once they decide to create the course.
If you're referring to the thread that I posted some point back, those language directions (except for one) had a low number of applications or no recent applications for teams that needed them. Since there was a genuine interest in other directions as well, those were encouraged to apply if they felt they were qualified.
In terms of courses as a whole, please remember that these are volunteers that who look through applications outside of their responsibilities in life.
I understand your desire for transparency in terms of rejected applications so that the applicant knows. I've noted it as a suggestion that will be shared with other staff.
Is it possible to block someone from commenting a forum post. I got many virulent trolls, and I don't want to be at war with them. If I could prevent them to comment every of my posts, I will be happier, because, even if I ignore them, they attract a lof of negativity in the posts.
So, it's my question, and the other question is, what is the purpose of blocking an user now, because no more activity thread.
Thank you for all the nice and patient answers I got so far from you all on this thread.
No, there's no way to do that.
Right now, blocking a user does nothing except preventing them from following you. Following also does nothing except getting a useless achievement. So there's currently no point to blocking a user, but the option has never been removed, whether because it's not important enough to merit the time when there are other more pressing things to do or because there's a hope to make it more useful again someday.
You can't contribute to the course if you know only one of the two languages of the language-pair.
What is the language you wish?
Go on the forums about this language, on the Internet, and even here, and ask for contributors.
On the other side, Duo is not very nice regarding contributors, and many people told me that they tried to create a very wanted course, with no replies from Duo. That's a classical complaint...
On the other side, Duo is not very nice regarding contributors, and many people told me that they tried to create a very wanted course, with no replies from Duo.
Duo can't go through every application that comes in when it comes in, so they only look at applications for new courses once they start considering actually making that course. That's why so many people don't get replies.
Yes, Trofaste, I understand that. But I speak for people who made an application, and didn't even receive a message. Sorry, but it's rude. Duo is wonderful, but not good with communicating, it's a fact.
I don't complain for myself, as I'm not interested in creating a course. I applied to be contributor for the French course, but there's enough people, so I'm not concerned. But I feel bad for people who would like to contribute, and doesn't get even a bot message saying "your application will be examined later", or something.
Not replying is not good, as people don't know if they should wait or the course can't be made for now.
Perce_Neige :) I agree with you here, as I have seen the same thing. However, unlike most people I'm not holding my breathe for more courses to come anytime soon from Duolingo, they have enough to deal with just trying to get the courses they have straightened out, which, I hope they do before adding more. :) I'm sorry you didn't get to help with french. However, definitely help with the french questions in lessons, they really could use someone like you. So, you can still help with it. :) Thanks for posting a truthful issue. :) Pay no mind to the down votes, haters will be haters, whether you're right or wrong. :)
Why aren't all courses on the incubator on the courses page. I know that it is something that is really minor however it annoys me a bit as you have to dig in in the incubator to find out all the new courses that are being made and I also don't really know why it hasn't been updated since the redesign
On the subject of profanity and cussing, can you clarify what is and is not acceptable when it comes to abbreviated swearing and profanity. One person gets hearted for saying "damn" but another blatantly "effing" and godding is evidently acceptable. Yes, I'm oldfashioned, no I don't much like "it sucks" but I'll go with the flow on that one, but not the other. Can we perhaps encourage courtesy on the forum, particularly in view of complaints about rudeness. We surely need to remember that this is a Language site for all people and all ages, it isn't a social media chat site where anything goes.
The hearts system can't catch everything, for several reasons (a couple notable ones being that words spelled the same as something blatantly unacceptable in one language could be something perfectly harmless and even necessary in another, and some words have multiple uses, some of which may be legitimate). Mods take care of what it misses when we see it. Feel free to report anything you feel is unacceptable to Abuse, and staff will handle it (or, if it's not against the guidelines, let you know that it's ok).
In regard to "that sucks", I'll note that there is a big difference between saying "that sucks" about a situation and "you suck" to a person. The first is harmless, informal language. The second is not and if I were to see a mod say that I would be reporting it to Kevin.
Trofaste. Thanks v much for listening and for your reply. I do use the report system and can't speak highly enough of Kevin (as always, massive thanks to him for his courtesy and kindness) so I'll continue to bug him with my bug reports and enjoy all the fun of the forum;-)