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https://www.duolingo.com/profile/rickschrader

I lost my 360 day streak and progress last Friday because of an accident

I have absolutely fallen in love with Duolingo and it had become a daily addiction for me.

On Friday morning, I decided to delete my German progress from my list since I had not worked on it recently. Unfortunately, I mistakenly deleted my Spanish progress and ended my 360-day streak on it.

I emailed support, but have not gotten a response yet. I am really hopeful that my account can be restored so I can get back to using this great app!

Please help!

June 25, 2014

1 Comment


https://www.duolingo.com/profile/marssy

Hi rickschrader we have responded to your case. Sorry for the delay we are a very small team. Sadly, we cannot recover the progress of a course. Once it has been deleted it is gone from our system :-(. I was able to restore the streak to 360 though.

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