1. Forum
  2. >
  3. Topic: Troubleshooting
  4. >
  5. Failed to open Duolingo at Ch…

https://www.duolingo.com/profile/seelian

Failed to open Duolingo at Chrome, It show SSL error.

Yesterday I still able use Google chrome to open Duolingo, but today start appears the SSL error & unable to open & come out the message below.

SSL error

SSL error

Chrome Version = 35.0.1916.153 m

Windows OS = XP SP2

Please help me solve the problem. Thanks

http://s27.postimg.org/gfm8fuqv5/SSL_error.jpg

http://s27.postimg.org/aa5x0bk3l/SSL_error_2.jpg

July 1, 2014

9 Comments


https://www.duolingo.com/profile/bchan

Your images don't appear for me - can you try reuploading them or just responding with the error text? Thanks!


https://www.duolingo.com/profile/seelian

http://s27.postimg.org/gfm8fuqv5/SSL_error.jpg

http://s27.postimg.org/aa5x0bk3l/SSL_error_2.jpg

direct post the pic link, can see?

i had search solution at internet and some said need adjusting the time. I had adjusted but the problem still remain.


https://www.duolingo.com/profile/bchan

The time adjustment is suggested because when your local time is incorrect, our security certificate appears to be out of date. Make sure that your year is set correctly as well. Do you have any other extensions installed?


https://www.duolingo.com/profile/seelian

i don't understand, i already synchronized the time with press the update now. I though that already adjust my time?

http://s16.postimg.org/g0sz3c0g5/time_adjust.jpg

I use incognito mode browse the site, but it appears SSL error in normal or incognito mode also.

You mean google extensions? Nope.

http://s24.postimg.org/5wexy2bo3/untitled.jpg

Btw my avast expire since 1 Jul, but i update already, Is it relate?


https://www.duolingo.com/profile/seelian

Hello, today i still unable use chrome to get in duolingo, is it because renew certificate not support for windows XP SP 2 user with chrome browser? @.@


https://www.duolingo.com/profile/bchan

Are you able to access Duolingo through either an incognito window or a different browser? Is the problem only with Chrome?


https://www.duolingo.com/profile/seelian

IE & Chrome failed open. Me use chrome incognito at home & office, it failed both incognito & normal mode. But at my office no problem. Office OS is Windows 7.

At home Mozilla able go in but sometimes start lesson it show msg unable produce sound, need refresh again sometimes no problem with sound.

I was Windows XP SP2 user is it got relate?


https://www.duolingo.com/profile/seelian

I have found out is seems like if the cert Signature Algorithm use (Sha256) I will unable to go in, which is Duolingo & Twitter both site use the (Sha256) & I can't get in both.

Facebook use (Sha1) & this is no problem for me.

I not sure this clues got any relation a not but this is what I found, because I do not know much about the IT things.

Learn a language in just 5 minutes a day. For free.