Hmmm. Interesting question. Well, probably a native German speaker (Christian, or BacktoSchool) could answer this. However, here goes: "Eltern" = "Parents", so there is no gender connected specifically, except for needing to know what the article is, and that is automatically "die", since "Eltern" is a plural word. Like "Parents". I don' t know if the word "parent" is used in German as we use it (as a verb, that is), but there IS a word in German for "parent": der Elternteil. That's the best I can do for you. In other languages that I've studied, once you break down the unit word "parents/Eltern/genitori" etc, you must use the word for male parent and female parent: father/Vater/padre, and mother/Mutter/madre, etc.
This is an excellent explanation: https://yourdailygerman.com/2013/08/07/moegen-gern-gefallen-difference/