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https://www.duolingo.com/profile/Sumosborn

Completed student work not showing as completed

Is anyone else having an issue with students completing work, but not being given credit for it? This comes up a lot, but in the most recent situation, a girl completed five assignments within the correct time frame. My view of her work shows nothing in her log. Under 'assignments' it says she never started, and these assignments are not checked off in the class progress chart view. On her computer, though, it shows the assignments as 'completed' yet on her actual tree they are still gray!

January 19, 2020

2 Comments


https://www.duolingo.com/profile/pentaan

Is anyone else having an issue with students completing work, but not being given credit for it

General tips

Unfortunately, Duolingo's servers are very slow in synchronizing the data on your device and the databases on their servers.

Advice

1) Never log out Duolingo or your device before you have forced the synchronisation:

  • App:
    Select another course in the App
    Tap the flame icon to check if it still shows "You've met your daily goal"

  • www.duolingo.com:
    Refresh your browser.

2) Check the synchronisation in your personal (unofficial, but very useful) progress page
www.duome.eu/username/progress


On her computer, though, it shows the assignments as 'completed' yet on her actual tree they are still gray!

You might submit a bug report to teachers@duolingo.com
Source:
https://support.duolingo.com/hc/en-us/articles/115002602206-What-if-something-is-still-not-working-

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