Help! I keep trying to log-in to DL and a box comes up saying my Explorer. Chrome or Firefox are ...
I got onto DL via other ways, but I keep getting a stupid warning saying my 'Internet explorer' ' 'Google Chrome' or 'Firefox' are 'out-of-date' and DL won't load.
If I try. for example. to 'upgrade 'Internet Explorer' it comes back with the message 'I already have a later version!' already. But won't let me procede to DL! I Use Safari anyway!
Can any computer-bods tell me what I need to do. It's a bit worrying! :(
It's Safari 5.1.7 I think Internet Explorer is 6.11. But my only way into DL is now to go to Google, type in Duo and access it from there. Otherwise I just get this stupid screen telling me to upgrade my browser, and if I do this on Explorer, it comes back with "You already have a later version" and then, that's as far as I can get as it reverts to the same Upgrade Page, and won't go to DL, even though the DL page. is clearly in the background, with the trees at the bottom. Please help Kristin. :) xx
I posted this about half an hour ago in troubleshooting https://www.duolingo.com/comment/3632900$comment_id=3633611 - it happened to me too, hopefully they will fix whatever it is when they see that it affected lots of people!
Would you believe it! I just found your post in my e-mail in-box; Clicked on it to reply, and it took me straight to the stupid page telling me to upgrade Explorer, Chrome or Firefox! I want to use the F word now, but will refrain. I'm sure DL will sort it. I hope so. :)
But, for now...Can you give me (an old man) simple instructions as to how to clean my 'cache / cookies' I feel like a dinosaur, especially as I used to teach computer-stuff just a few years ago. lol xx
Alexis, I was sure you were on my list of friends, from ages ago, but you're not. Would you mind if I added you. Ciao Bella (I picked that expression up from the flirting bonus level. hahaha lol :) )
Alexis thanks. I have only been recently introduced to Safari, by a friend of my brother, but I eventually navigated to preferences and cleared all cookies, to no avail, I'm afraid. The 'thing' is sitting on a 'front end' DL page, but Kristin (Admin) at the top of this post has transferred my query to 'Technical' so hopefully it'll get fixed rapidly. At least I can still come in by the back door, so not all is lost :)
It looks like they've recently cut off access to Safari versions prior to 6. If getting the latest version isn't an option (you really shouldn't be running unsupported software!) you can try changing the browser agent string. Basically you lie to duolingo about the browser you're using. These were instructions I recently sent to someone else, I don't know if he had any luck:
Try following the instructions here and change the string to
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9) AppleWebKit/537.71 (KHTML, like Gecko) Version/7.0 Safari/537.71. It might work.
Well I just uninstalled Safari and I now go straight to the login page, The Plus and the minus: I still have a safari Icon as my login Icon on my screen; The minus; I used to click on this, with no need to type in my e-mail addy, user name, or password, which was great as I only use DL on one machine, to which only I have access. But it's a small bugbear, compared to not getting on at all. so thanks ciao.