White screen.

I am having trouble accessing Duolingo itself (the skill trees), but not the stories or the discuss part (obviously). What should I try?

February 3, 2020


What browser and version do you use?

I have just sent in a bug report for a JavaScript problem for Mozilla Firefox V52.9.0esr a few minutes ago.

Bug Reference code: 1762983

I have the same problem with Chrome version 67.0.3396.87 on OS X (the last version I can install on my OS version).

Please can you explain me the problem in understandable words? What is the problem now exactly? Why can i not use Edge like before?

When will this be fixed? Someone please link me to the official announcements for this malfunction.


They are not directly aware of the issue as the backend / server works according to the uptime chart:

In fact, it is only a browser / JavaScript API issue.

I have some doubts that they will fix it for older browser versions / hardware.

Quote: Someone please link me to the official announcements for this malfunction.

Your are already reading in the most up-to-date Troubleshooting thread.

I sent in a bug report and will keep you updated if there is any response from staff:

Saving your streak

Stories are still working for me (on Firefox V52.9.0esr) without JavaScript errors.

Use them to gain a few XPs (22-24XP+) and save your streak for today.

Yep, I've now got the blank page as well! Luckilly it's working okay in Firefox, but Chrome is toast it seems.

Mac OS X 10.9.5, Chrome Version 67.0.3396.87 (Official Build) (64-bit)

Really hate it when websites start forcing you to update software! : (

I am having the same problem everything works except the tree and I am not in firefox i am in seamonkey

I've got the newest firefox and it works fine. Just finished a lesson.

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