https://www.duolingo.com/profile/pIwo4arh

White screen.

I am having trouble accessing Duolingo itself (the skill trees), but not the stories or the discuss part (obviously). What should I try?

February 3, 2020

133 Comments


https://www.duolingo.com/profile/Thomas.Heiss

What browser and version do you use?

I have just sent in a bug report for a JavaScript problem for Mozilla Firefox V52.9.0esr a few minutes ago.


https://www.duolingo.com/profile/Thomas.Heiss

Bug Reference code: 1762983


https://www.duolingo.com/profile/anitramwaju

I have the same problem with Chrome version 67.0.3396.87 on OS X (the last version I can install on my OS version).


https://www.duolingo.com/profile/Margreth59

Please can you explain me the problem in understandable words? What is the problem now exactly? Why can i not use Edge like before?


https://www.duolingo.com/profile/MayuriKurotsuchi

When will this be fixed? Someone please link me to the official announcements for this malfunction.


https://www.duolingo.com/profile/Thomas.Heiss

@MayuriKurotsuchi

They are not directly aware of the issue as the backend / server works according to the uptime chart: https://status.duolingo.com

In fact, it is only a browser / JavaScript API issue.

I have some doubts that they will fix it for older browser versions / hardware.

Quote: Someone please link me to the official announcements for this malfunction.

Your are already reading in the most up-to-date Troubleshooting thread.

I sent in a bug report and will keep you updated if there is any response from staff: https://forum.duolingo.com/comment/36389874?comment_id=36390008


https://www.duolingo.com/profile/Thomas.Heiss

Saving your streak

Stories are still working for me (on Firefox V52.9.0esr) without JavaScript errors.

Use them to gain a few XPs (22-24XP+) and save your streak for today.


https://www.duolingo.com/profile/spiceyokooko

Yep, I've now got the blank page as well! Luckilly it's working okay in Firefox, but Chrome is toast it seems.

Mac OS X 10.9.5, Chrome Version 67.0.3396.87 (Official Build) (64-bit)

Really hate it when websites start forcing you to update software! : (


https://www.duolingo.com/profile/Lynn323053

I am having the same problem everything works except the tree and I am not in firefox i am in seamonkey


https://www.duolingo.com/profile/Klappenmonster

I've got the newest firefox and it works fine. Just finished a lesson.


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