Taking a progress test is not considered "activity".
Yesterday I had the pleasure of earning a 5/5.0 when I tried doing the Spanish progress test. However, the effect was tampered when I discovered today that I had lost my streak. It's ironic that you can play timed practice for a few seconds to prolong your streak, but taking a 15-minute test is not counted. That's just not right.
You are absolutely right and that bothers me a bit as well. The Duo staff has other problems right now and focusses on releasing the languages to Beta, but you are correct that this should be considered as "activity".
Thank you for your support. Yes, I am looking forward to the release of Russian from English. Hope that happens before I retire in twenty years.
You should report it to the Duolingo team, and hopefully, maybe they will fix this problem :)
Sorry you lost your streak! :(
Thanks for your support. As MultiLingAlex said, they have bigger things on their plate at the moment. Maybe they will eventually fix it, as it is sort of a glitch. However, they don't seem to care much for their everyday users.
They won't, Feana. I tried contacting them two months ago about a problem that was more important, and they never responded. They sent me a "ticket number", nothing else. They probably have a pretty limited staff and restrictive budget since they don't charge users. As a result, I am not going to try to keep a streak any more. Their loss, since every once in awhile I was contributing quality translations. ;)
They are currently 35 people and DuoLingo has more than 20,000,000 users - that's pretty impressive if you ask me, though I share your point that they are definitely too few to respond the needs of their customers/clients/users (however you might call us).
Thanks for sharing the stats, Alex. Duolingo is certainly doing an awesome job. Here, have a few Lingots. :)
Alex, are you sure Duo has more than 20 million users? I think that would mean one out of every 50 adults on the planet uses Duo, and most of Africa's billion inhabitants don't have internet.
Well, that would be one out of every 233 people on the planet, children included. It would be interesting to know the population of adults in developed nations; I'm pretty sure that number would be at least one in fifty. Wow.
The downside is that the ratio of staff to users is about one to a million. Of course they're swamped! I once wrote to them about the problem of people submitting DuoBot translations, and they responded back with a pre-fab answer that had nothing to do with the issue.
Duolingo uses an online ticket service called Zendesk, which is to help provide better user service (they only have about 30 employees, as many users have mentioned many times before) and to make it easier to filter through all the support questions. But unfortunately, it hasn't gotten better... The only time they ever answered was on an old account where I asked Support about passwords. (Seems to be an automatic answer whenever someone asks about resetting a password, though) So in order to find your question, it is assigned a ticket number so that the Support team can find out who answered it, what time it was sent, etc.
I placement test should definitely count as an activity and a score of 5/5.0 should turn the tree instantly golden!
Lol, that's what we need, instant golden trees. Thanks for your support. :) And congrats on your streak -- impressive indeed!
Maybe they think that if you do that well, you're just showing off. No progress for you! :)
Suddenly I feel like a spy, lol. I'm just a teacher. I got the script to help me assess my students' progress. :)
Well, it can't be "showing off" because the exam results don't show up on your profile. They are only visible to you. By the way, I have a script installed and I can see how many XPs any user makes daily... and guess what? Luis (the founder) carefully logs in one XP daily. :) [You, Tony, are a diligent student, you've been doing 20-40 daily] :)
Even worse, if I get even one question wrong on a test, I use the Back button to start it over. I think it's a kind of neurosis.
Lol Blackguard! I used to do that on the lessons. I so wanted to get the one lingot they give you for a perfect lesson.
I do mostly timed tests, which award no lingots for perfection. I am driven only by a love for round numbers.