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Students cannot join class

I have been looking through the forums and I cannot find a solution to this problem.

I am an ESL teacher and I have tried to have my students join my Duolingo classroom for a few months now. My students already have a Duolingo account. We tried sending them the link with their official school Gmail account. When they follow the directions, only about one third of the students actually "join" the class. The others never appear in a class.

We tried using a join code to manually join my class. The same problem occurs.

Finally, we tried to manually enter each student by using their official school gmail to add them to a class. Duolingo says that an invitation was sent to the students. However, the students never received the email. The email was not even in their spam folders.

Has anyone had success getting students actually into a class? How can I fix this? Thanks for everything you guys do.

March 27, 2020



Even manually (clicking on "settings" and then on "progress sharing") isn't working? I have had 100% success rate with that, so I am surprised.

And then the other thought is: Make sure students are reading their school e-mail. Some just aren't in the habit of checking.

Good luck! Keep trying, and post when the issue is resolved and how it was resolved. 'Cause probably you aren't the only one going through this.


pentaan is being kind in directing all comments of a similar nature here, so I will explain in detail for new people viewing this.

Have your students click on the blue silhouette in the upper right (or their avatar if they have added one).

Tell them to scroll down to "settings."

Tell them to click on "progress sharing."

Now they can enter your classroom code.

It sounds like TomasBouc already tried this, but since I have 100% success, I hope this will help someone.


I will try getting students to do that (click on "settings" and then on "progress sharing") this week. I apologize for the slow response right now, but we are having to do all of this remotely with students. If I was in my classroom I could walk the whole class through the process easily, but having to do it remotely makes it harder for students to follow along. Thank you for your help, and I will post the results soon.


Oh, no kidding, it is hard, ThomasBouc. I spent the entire weekend setting up for this next week and trying to upload everything. Give me a few minutes; I will see if everyone's favorite hero daKanga can give a Google Docs link to something I made for my colleagues.


Duolingo Instructions:

  1. Go to www.duolingo.com
  2. You will need to either start with the basics (recommended for 1st year students), or take a placement test. Either of these will take no more than 5 minutes.
  3. Once you have completed the skill, you will be prompted to enter your name. Use your first name.
  4. When you enter your e-mail, use your school e-mail.
  5. Choose “casual” (five minutes a day).
  6. In the upper right corner will be a blue face.
    I have an avatar in mine, but it will be located here.
  7. When you click on it, you will see “settings.”
  8. When you click on “settings,” you see “progress sharing.”
  9. Click on “progress sharing, and input your classroom code that your teachers gave you.
  10. And now you’re in! That’s all you have to do.

Created by https://www.duolingo.com/profile/MadameSensei
(publisher : dakanga)


You can cut and paste the above for your students, or daKanga is remotely teaching me how to put a document in the cloud. (I am a weird kind of nerd who has hit the singularity -- there is a lot of tech I don't understand yet.)


Also check out the resources at : https://forum.duolingo.com/comment/36647198

These could be, for example, printed out, or copied to a USB stick, to be shared with students.

Existing resources are being updated all the time, and new resources added for stories.


We're currently experiencing issues with the invite via email function. It's being looked into.

If you'll share your class roster and the classroom code with me by writing to teachers@duolingo.com, I'll populate the classroom for you while this is being investigated.


I am having this issue as well. Can I email you my class roster?


I am having the same problem. Could you keep me informed on any new instructions. Thanks!!


Update: It appears that having the students manually enter the code in "Progress Sharing" worked perfectly! The only problems now are with students who don't understand the directions or who are not responding to communication. Thanks to everyone who helped or commented! Special thanks to MadameSensei and daKanga for the directions.


Ugh, this is so difficult remotely! I am very glad it worked for most of your students. We here in my district are trying to figure out how to reach those students who are not responding to communication. Keep your chin up!

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