https://www.duolingo.com/SamWhiskey86

Severe bug - no progress possible

Dear all,

I have sent a message to the Duolingo team (am waiting for the response), but nevertheless I'd like to know, whether anyone of you has every experienced this bug: since a bit more than a week, whenever I finish ANY French lesson, the site immediately loads the home screen and none of my progress is saved, not even the finished lesson is marked as finished. Hence, I can not get further with my training... Is the problem known here?

Thank you and all the best!

May 10, 2013

7 Comments


https://www.duolingo.com/kristinemc

Taking a look at your account right now!

May 10, 2013

https://www.duolingo.com/SamWhiskey86

Great, thank you very much!

May 10, 2013

https://www.duolingo.com/kristinemc

We took a look, and it seems like it might be a problem with your internet connection being too slow? Is that something you think might be the case?

May 10, 2013

https://www.duolingo.com/SamWhiskey86

Well, internet here is really not very fast, but sufficient to watch videos and not encountering any other problems. But it might certainly be, in case that Duolingo transfers that much data... I will try it again at work, there the connection is fast. Anyways, thank you for your help!

May 10, 2013

https://www.duolingo.com/SamWhiskey86

I have apparently found a way to fix it. It was indeed no Flash problem (although I guess my Flash is outdated), but the internet connection at this place is the problem. When I use duolingo via my university's vpn, everything works fine. Maybe here there is some strange firewall installed (it's not my private network). However, I thank you very much for your help and am happy that now I am again able to make use of this great site!

May 11, 2013

https://www.duolingo.com/chall97

I have the same problem with mine. It started a few days ago, and I'm not having trouble with my internet connection.

May 10, 2013

https://www.duolingo.com/chall97

I'm able to do it on all of my other devices though. It's just my laptop that is having problems.

May 10, 2013
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