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Help! Duolingo's mistakenly lost my streak!
About an hour ago I was busy doing some translations and had a 68 (I think) day streak, I logged back in a few minutes ago and now I have a one day streak?! Can one of the staff please restore it? I don't mind losing it if I hadn't been keeping up my streak but I've had this streak since the first day I started here. Thanks.
12 Comments
According to your activity log, you didn't earn any points on 8/17. You did a large number of translations on the 16th and 18th, but nothing for the 17th. The last event you have on the 16th is a comment. Your timezone is set to Europe/London +0100 - if that isn't currently where you're located that might explain a discrepancy.
Not generally as I shut down my laptop quite often, does Duo not automatically refresh after a certain period? Maybe it was a perfect storm of everything coming together to rob me of my streak! ;) I always check that my little green tick is showing and if not I immediately get some points, oh well, nevermind!
Good thought, but I was doing the translations in the morning so it wasn't around midnight, I think I've been got by the Duo gremlins! In any case it doesn't sound like Duo is going to restore my streak unfortunately. These things happen sometimes with technology, I don't think I'm going to make the effort to keep my streak again though in case this happens again!