https://www.duolingo.com/profile/angiedaytripper

Audio problems?

I'm not currently hearing any of the audio :( not sure if this is a site bug or an issue at my end?

August 20, 2014

12 Comments


https://www.duolingo.com/profile/ALoUSyUseRnaME

Is your sound switched off? https://www.duolingo.com/settings/account Do you need to update your Flash? (If you do, there will be a popup before the lesson)

Other than that, it's probably a bug.

August 20, 2014

https://www.duolingo.com/profile/angiedaytripper

I think it must be duolingo! It's affecting my iphone app and the website and I use them on different devices and the sound is fine on both on other websites etc. As for flash etc - that's all fully up to date.

August 20, 2014

https://www.duolingo.com/profile/ALoUSyUseRnaME

It's probably duolingo then.

August 20, 2014

https://www.duolingo.com/profile/--._

Always look in the help page if you have a problem, but I copied it here for you: "My speech input is not working. What can I do?

Duolingo requires the Adobe Flash plugin to accept speech input, so first ensure that you have Flash installed. If Flash is installed but speech input is still not working, try refreshing the web page in your browser. If this does not fix the problem, try closing and reopening the browser. If none of these solutions work, make sure you do not have any browser extensions installed that would block the Flash plugin. Some extensions known to interfere with Flash include Ghostery, Adblock, Flashblock, and DNT."

Also try increasing the volume.

August 20, 2014

https://www.duolingo.com/profile/angiedaytripper

Already said I have flash fully up to date. Wish people would read before they reply!

August 20, 2014

https://www.duolingo.com/profile/--._

I posted because the help page said "make sure you do not have any browser extensions installed that would block the Flash plugin. Some extensions known to interfere with Flash include Ghostery, Adblock, Flashblock, and DNT."

August 20, 2014

https://www.duolingo.com/profile/--._

I wish you would read before posting.

August 22, 2014

https://www.duolingo.com/profile/--._

Check that: 1. Your speakers are on and properly connected. 2. Your volume is set to an audible level (check the values in Volume Mixer) 3. Your profile settings at https://www.duolingo.com/settings/account set audio on. Most likely not a site bug, probably your settings or your speaker.

August 20, 2014

https://www.duolingo.com/profile/angiedaytripper

My duolingo settings are fine, I have sound switched on. My speakers are fine.

As I said, this is affecting my iphone app and my computer and sound is working on every other website. It's not me. it's duolingo!

August 20, 2014

https://www.duolingo.com/profile/--._

I posted at the same time as you. See my other comment.

August 20, 2014

https://www.duolingo.com/profile/angiedaytripper

The pings are pinging! So I have some sound, just none of the stuff I need to do the exercises.

August 20, 2014

https://www.duolingo.com/profile/Lng52-._

I have taken my laptop to Microsoft store three times this past week! They fix the "problem" at their store/location; i.e., I can hear DL speaker either with or without headphones. HOWEVER, when I take computer back home, I still cannot get the audio to work in DL languages (French, Portuguese, Spanish & Italian). It's an unsolved mystery that is keeping me from moving ahead with my language learning skills!!

April 29, 2015
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