Sound isn't working—mac or pc—Have a resolution?

This has been going on for days. Please help. Sound from other apps, etc. work fine. It's not the speakers. Thanks!!! We'd like to keep going...

September 3, 2012


Check you account settings to ensure that the speaker is enabled. Also, make sure you're not using a plug in like Firefox's flashblock. If you block flash, the sound won't work.

September 3, 2012

Ahhhh... Flashblock is the cause! Thanks sooo much. It likely would have taken quite a while to determine that!

September 4, 2012
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