https://www.duolingo.com/AlexisLinguist

A Note for Users

Hey all,

If you encounter trolling behavior or someone directly contacts you with spam, vulgar language and/or inappropriate comments, do not engage with them. It only serves to prolong the behavior, as the only thing wanted is attention. Also, you could possibly end up violating the guidelines in turn, which is not a good situation.

Your best chance of resolving the issue is to notify a moderator (or more for a better shot at getting it resolved faster) and/or email abuse@duolingo.com.

When you do notify a moderator/send an email: Include the username/profile of said person and a short description of the problem.

We want everyone to stay on Duolingo and take advantage of the learning opportunities, and by you following this process, you can help that initiative.

Thank you for reading!

September 17, 2014

29 Comments


https://www.duolingo.com/Usagiboy7

Also, don't forget that you can block them from posting on your Activity stream. (This might also help you resist the temptation to snipe back, because the block feature goes both ways.)

Alt text

Note: You will still be able to read each other's Activities. Blocking a user doesn't grant you more privacy.

Thanks for posting this Alexis!

September 18, 2014

https://www.duolingo.com/Agent_Gabriel

How do you post picture messages? I don't have that option.

September 18, 2014

https://www.duolingo.com/ElOtroMiqui

It's a secret.

Not really, just write it like this ![](put here your image link)

so this: ![](http://i.imgur.com/1VaA0Zv.jpg)

equals to this:

You should love onions too

September 18, 2014

https://www.duolingo.com/Agent_Gabriel

Thanks

September 19, 2014

https://www.duolingo.com/LamesMahmo

Hi there , i know that you are discussionning in a different topic , but i need help from any one knows the answer of my question , i started learning french and germany here in english but im arabian and i want to level up my english in doulingo ,but i dont know how to turn into arabic to learn english and thats my question how can i turn my dou from english to arabic ? "Sorry for my bad english"

September 18, 2014

https://www.duolingo.com/AlexisLinguist

Hi! I don't know why you were downvoted, as this is a legitimate question. :) Go here: https://www.duolingo.com/settings/direction, and you can change the language from the drop-down menu. :)

September 18, 2014

https://www.duolingo.com/LamesMahmo

Thanks alot that you helped me ! ^~^ But i dont understand what is the downvoted .

September 18, 2014

https://www.duolingo.com/AlexisLinguist

A way that others can either show support or not show support for posts. They are the little arrows by the "reply" button on posts. :)

September 18, 2014

https://www.duolingo.com/LamesMahmo

I am pretty sure that i clicked on the upvoted arrow there :)

September 18, 2014

https://www.duolingo.com/Usagiboy7

Just to add, it also physically moves comments up or down within the discussion. So it is one way users give visual priority to one or more comments, by voting on relevance and usefulness comments. Upvoting makes it so users encounter a comment more immediately upon entering a discussion.:)

September 18, 2014

https://www.duolingo.com/ptoro

As for why, mine came from the post being off-topic.

September 19, 2014

https://www.duolingo.com/Jacob-glot

If you hover over your profile name, there is a drop down, than you can push settings, then language, and from there you can scroll down until you see English from Arabic, but it says it in Arabic.

September 18, 2014

https://www.duolingo.com/LamesMahmo

Thanks alot jacob i have already been changed my language ^~^

September 18, 2014

https://www.duolingo.com/hildaoquendo

Hi Alexis!

As a sidenote, I feel like you or any other moderator/administrator should make a post directed at teachers who are currently using DL to teach kids. They should really talk to students and ask them not to spam the forum...

No, but really, I have this feeling like we are gonna get a lot of similar posts soon, and I think that maybe it could be avoided for the most part if teachers are asked to discourage spamming.

Saludos. :)

September 18, 2014

https://www.duolingo.com/AlexisLinguist

Hi, Hilda!

I've noticed that, and I have sent an email to Kristine about the situation. So, no further action on that for the time being.

In regards to the supposed student spammers, the teacher may suggest (creating a scenario): "Hey, kids, try this site...", but the users aren't here on "official school business", so often, teachers are not monitoring the student's actions or learning on the site, so there isn't any way for us to reach teachers besides those who actively use the site/monitor the students, and I'm afraid it's the students of the "absent" teachers who may be the ones contributing to spam counts. Unfortunately, there is nothing we can do besides grin and bear it with a giant milkshake and a late-night Netflix marathon. :)

September 18, 2014

https://www.duolingo.com/hildaoquendo

Milkshake it is. Haha :)

September 18, 2014

https://www.duolingo.com/SarahBecraft

Has anyone ever considered making 'teaching' accounts? Like... An account that has can make sub-accounts, monitor their progress, and also do things such as prevent those accounts from visiting forums?

I'm not even thinking of it from a spam point, but more a safety point to protect kids from perhaps less-well-intentioned people. (I'm not sure students are the big spammers... Most of the people I see spamming don't seem to be studying any language.)

September 27, 2014

https://www.duolingo.com/AlexisLinguist

That suggestion has come up before, yes. Duolingo doesn't seem to be in the organization phase yet, but more of the "gather all the users" phase. Priority is quantity, then maybe we'll see the different sections such as Duolingo for Business, Duolingo for Education, Duolingo for Kids, and so on. I like your suggestion, though. It keeps the class contained, which is a good thing.

Students really do not spam....it's mostly random users that are not interested in learning, but there are some people that genuinely do not realize they are spamming.

September 27, 2014

https://www.duolingo.com/Usagiboy7

I think it is more likely that it is in it's Dexter's Laboratory phase where they want to try ALL THE THINGS.

Duolingo tecks aka Dexter, so swag! Oh yeah!

But the list is so long that it will be a while before we see some of the things on it. I won't be surprised if a teacher feature pops up in the future. :)

September 28, 2014

https://www.duolingo.com/SarahBecraft

Yeah, well I was thinking if you did that the teacher could help individualize a kid's learning based on their strengths and weaknesses, show improvement over the year, but ALSO protect them from online predators or remove them from forums if they're being inappropriate.

September 28, 2014

https://www.duolingo.com/Jacob-glot

Also, I'm not sure if it's school students spamming... it seems more like kids/people in general who are just alive to troll for no reason other than for attention.

September 18, 2014

https://www.duolingo.com/Jacob-glot

Or perhaps get more moderators? I volunteer!

September 18, 2014

https://www.duolingo.com/groscochon

ok

September 17, 2014

https://www.duolingo.com/LilPeterPan

How did you get all that info in 10 minutes??

September 17, 2014

https://www.duolingo.com/AlexisLinguist

I use my thumbs when I'm on my iPod. ;)

September 17, 2014

https://www.duolingo.com/LilPeterPan

xD I hate iPods, they're so small!

September 17, 2014

https://www.duolingo.com/alexpullin

Oh

September 18, 2014

https://www.duolingo.com/Jacob-glot

Thank you for posting this.

September 18, 2014

https://www.duolingo.com/Simi_8

Thanks for that note! I will keep it in mind.

September 18, 2014
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