My streak

My streak of 200 days was stopped although I did not miss any day and I uses streak freeze so it should not happen. The graph in my home page shows that I played the past few days and at the same time my streak is at 1 day so how is that?

September 17, 2014


This is your gap in activity:

  • 2014-09-17 22:10:52 · fr lesson
  • 2014-09-16 21:40:05 · fr lesson

Your timezone is set to Africa/Johannesburg, +0200, meaning the first activity counted for the 18th (22:10 + 2 = 00:10) and your second activity is counted for the 16th (21:40 + 2 = 23:40). If your current location is not in a +2 timezone, that could be the reason for the discrepancy. Did you move/change your timezone since creating your account?

Additionally you purchased your streak freeze on 7-01, but it was used up on 9-09. This is the activity gap from that:

  • 2014-09-10 07:55:03 · fr lesson (counts for 9-10)
  • 2014-09-08 21:07:16 · fr lesson (counts for 9-8)

I can restore your streak this once but keep in mind that your account timezone is not currently changeable and will be consistent regardless of where in the world you are learning from =D

I changed my time zone because in Egypt, we have 2 time zones; +3 GMT in summer and +2 GMT in the winter and in this summer, the government changed the time zone 3 times (+2 GMT during Ramadan)

Thanks for the help

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