https://www.duolingo.com/deibiddoji

Mike won't record: New Problem (is reported) Error #2032

141002 Since yesterday, whenever there is a question to be answered using the mike, instead of the familiar blue circle that one clicks on, then speaks into the mike I get a gray bar replacing the blue circle and the message "Error #2032"

October 2, 2014

31 Comments


https://www.duolingo.com/pamec

Hi there, which browser are you using?

@deibiddoji - I looked at your acct in chrome and I'm not seeing the error. Any more information you can give us would be of great help!

October 3, 2014

https://www.duolingo.com/deibiddoji

Just downloaded Chrome and on it I just get the old error of DL refusing to "hear me" when I attempt to answer the question etc. All this testing sure takes away from learning! SKYPE has no problem hearing me what so ever - clear as a bell.

October 3, 2014

https://www.duolingo.com/deibiddoji

On Chrome I can now use the mike and DL "hears" me but on Firefox I still get the grey bar with "Error #2032".

Could this be because Chrome uses PPAPI and Firefox uses NPAPI in Adobe Flash?

October 3, 2014

https://www.duolingo.com/deibiddoji

Do you work for DL? I'm using Firefox 32.0.3

October 3, 2014

https://www.duolingo.com/pamec

Yep. Thanks for the info, we're looking into the issue!

October 3, 2014

https://www.duolingo.com/deibiddoji

It's now several days after the problem started and Firefox still produces the Error #2032 message.

October 5, 2014

https://www.duolingo.com/ETarnove

I'm also using Firefox, for what it's worth. I ended up just clicking the "I don't want to use the microphone" button and was able to proceed with no problems.

October 3, 2014

https://www.duolingo.com/SusanButts

same error for me ' I change and checked as kinds of things, global setting are unreachable, can use mic on other sites http://www.onlinemictest.com/microphone-settings/ubuntu , error may point to bad file by duolingo, Will post ticket as well

October 3, 2014

https://www.duolingo.com/deibiddoji

Thanks for posting Susan. It's now 48 hours since I notified DL and no reply apart from the instant automatic one.

October 3, 2014

https://www.duolingo.com/moutontriste

Similar, the mike icon remains gray and won't activate. Firefox 32.0.3. Used to work mostly fine until yesterday or so.

Checked plugins' versions, restarted browser, disabled adblock, noscript etc. The flash plugin itself works - when right-clicking on the mike icon and selecting options, voice, i see voice activity alright.

EDIT: and now it works again. Weird.

October 3, 2014

https://www.duolingo.com/deibiddoji

Please click "Support" on the left hand side of the window and report this bug - if you haven't already done so. Thanks!

October 3, 2014

https://www.duolingo.com/SusanButts

leave a ticket ,please! Mine still will not work. Only a gray bar and an error 2032 I am on firefox the latest, using Linux

October 3, 2014

https://www.duolingo.com/SusanButts

working now, thanks

October 3, 2014

https://www.duolingo.com/Lynnfomison

I need help too. Last Thursday I said could not use mike at the moment. Got a message saying it would turn back on in an hour. It has never come back so I am not getting any speaking exercises and I need them

Am doing Spanish on the web on an ipad

October 8, 2014

https://www.duolingo.com/deibiddoji

After 2 weeks I'm still waiting for a reply from "Support". Still have no mike and Error 2032 with Firefox on Win 7. Would someone from DL have the courtesy to respond, and, better, have this problem fixed?

October 8, 2014

https://www.duolingo.com/ETarnove

I'm having a problem, too. I get the blue mike on the white circle, but it never changes to the "active" white mike on blue. I'm unable to answer anything that requires a mike and I'd hate to lose my streak because of this :-(

October 3, 2014

https://www.duolingo.com/SusanButts

disable mic in settings or click "I don't want to use microphone" and do all other work, you won't lose your streak!

October 3, 2014

https://www.duolingo.com/theweisone

I am having a mic problem too. My control panel shows that my mic is working fine. I can use it in other apps but I keep getting a response that says it DL can't understand me. I speak slowly and it still can't understand me. It is really frustrating when I was so excited to use DL. I am using Googe, but not Chrome.

October 5, 2014

https://www.duolingo.com/deibiddoji

Try chrome. It is working well right now

October 6, 2014

https://www.duolingo.com/jbarriewalker

Was there a solution to this problem? My wife is getting Error #3032 in Firefox on Windows. Latest of everything installed.

November 5, 2014

https://www.duolingo.com/deibiddoji

I never got a formal reply from DL and as the problem continues on Firefox that DL really don't care. Chrome had problems too so I am now using Comodo IceDragon browser which has been just fine. Really don't understand the complete lack of concern by DL to this problem but it does not speak well for the company.

November 5, 2014

https://www.duolingo.com/jamesfrei

I don't think it's fair to point fingers until we have an idea of the route of the problem. I don't want to speculate too much but somehow I think it's more to do with Flash than DuoLingo. Perhaps DuoLingo don't want to give an official statement until they have some answers themselves. We all know how a statement can be misconstrued...

November 5, 2014

https://www.duolingo.com/deibiddoji

I've suggested to support that Flash is the likely candidate but, please, no formal reply from Support after over a month is a tad too long in my book.

November 5, 2014

https://www.duolingo.com/doctormo

I'm having this problem and if I were in DuoLingo's position, I'd be trying to replace flash with html5 as soon as possible. Maybe they're spending time working on that rather than trying to fix flash.

Of course this is idle speculation.

November 20, 2014

https://www.duolingo.com/MrPuppy

Same problem with Firefox 38.0 and Shockwave Flash 17.0.0.188 running in protected mode.

Any ideas on how to fix this?

May 15, 2015

https://www.duolingo.com/MrPuppy

My mic won't work in Firefox 38.0, but it does work in Chrome.

May 15, 2015

https://www.duolingo.com/andrey_18

Hi there can't seem to solve the problem regarding "Error #2032" with the grey bar, can anyone help ?

May 25, 2015

https://www.duolingo.com/MrPuppy

My error code was 2032 also, but then it disappeared. It may be helpful to try different browsers—Chrome, Firefox, Internet Explorer, or Safari.

May 25, 2015

https://www.duolingo.com/Marmagen

Got the same problem here using safari

August 21, 2015

https://www.duolingo.com/thebonewolf

Me too.

August 22, 2015

https://www.duolingo.com/Usiel768452

I know this an old thread but was able to resolve the Error #2032 on my browser (firefox 46.0.1). Make sure you've installed the Adobe Flash plugin - I believe that some browsers can run flash natively so you may not have it installed.

Where you see the grey bar stating error #2032, right click and select settings: on the privacy tab make sure to allow Duolingo access to the mike and camera, on the mic tab check that your mike is responding (when you speak you see a response). If you can't see a response here it may be a hardware issue - check the mic is attached and working in other programs.

Make sure your browser extensions aren't blocking the adobe plugin. I disabled Adblock on duolingo and disabled rules for adobe.com in HTTPS Everywhere extension. Obviously you may have other extensions running so check these.

This worked for me. Hope this helps.

June 5, 2016
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