https://www.duolingo.com/MultiLinguAlex

My streak does not update!

Since the new update with the coach, my streak does not update. In the picture below you can clearly see that I made 4 exp today, but the streak still stands at 367 instead of 368 and there is no tick in front of the flame.

Please fix this immediately! I don't want to lose my streak because of the lack of functionality of new features!

October 7, 2014

25 Comments


https://www.duolingo.com/Usagiboy7

Hi! 4bimic had the same problem but we figured it out. You'll want to go in and set it to 1XP to fix this. Just go to http://www.duolingo.com/settings/coach. Make sure to save it. If nothing happens, be sure to refresh the page. If nothing, try logging out, emptying your browser cache, and then logging back in. I hope this helps!

PS It is a good idea to get at least 1XP in every language (and check the coach settings when you switch over to them) while everyone is figuring out which streak system has come along with the web coach feature.

October 7, 2014

https://www.duolingo.com/MultiLinguAlex

Thank you for saving my life, ah, streak. Exactly this is the way it worked. Thank you!

October 7, 2014

https://www.duolingo.com/Usagiboy7

I'm so glad!

EDIT: PS, whatever you set your Coach to, you'll need to gain that many points each day before your Streak is preserved.

October 7, 2014

https://www.duolingo.com/Trang.

Is that the new rule? D: One needs to achieve their goal to preserve the streak? D:

October 7, 2014

https://www.duolingo.com/mommarigo
October 8, 2014

https://www.duolingo.com/MultiLinguAlex

Wow, that would be plain dumb if that was really the rule. The coach would be completely pointless if that was true...

Thanks again for your quick answer, Usagiboy7 =) You're awesome!

October 7, 2014

https://www.duolingo.com/wazzie

I'm thinking that this may be a mistake on duolingo's part. I'd be surprised if they meant to not advance the overall streak if a languages coach streak isn't met.
It seems you only have to achieve the streak in one language? If so, I think there must be an error somewhere. People going to be mighty mad if they start loosing their streaks :)

(I haven't enacted my coach yet, and I'm thinking maybe I should wait until this all gets figured out. As it stands, my streak is behaving normally).

October 7, 2014

https://www.duolingo.com/remoonline

I don't think that's a mistake. That's kind of what a daily goal is for. You set a goal, you either meet it or not. If you meet it, you are rewarded. Else penalized. However, this will not work as intended since people become more zealous of their streak after it reaches a high value and thus will be forced to keep the daily goal as 1 to maximize the chances of continuing the streak with least effort (for various justified/unjustified reasons) thereby defeating the whole purpose of the Coach.

October 7, 2014

https://www.duolingo.com/wazzie

Duolingo used to list your streak for each language and list an overall streak (the flame) for all your languages. Since coach is language specific, it makes since that coach should react like the language streak. If you don't meet your coach streak requirement, you lose your language streak, but not your overall (as long as you reach the 1XP requirement in any language).
If it doesn't end up working this way, like you said, most people won't try to challenge themselves with the coach mode over fear of losing their overall streak, which will make the whole coach thing basically pointless.

October 7, 2014

https://www.duolingo.com/remoonline

I think that is not the case now as the Coach is overall. But let's say someone is learning 2 languages and have set the goal of 10 in each but just complete 1 XP only in each language. They are not meeting the goals in either of the languages. In such a case, should their overall streak continue? It's like someone failed to qualify in all individual subjects, but still passed the exam :)

October 7, 2014

https://www.duolingo.com/Trang.

Coach is not language specific wazzie, it is for all languages here (I have practiced different languages here and noticed that)

October 7, 2014

https://www.duolingo.com/wazzie

My mistake then, I don't have it enabled, but based on what others said, that's how I thought it worked. Thanks for the correction.

October 7, 2014

https://www.duolingo.com/raans
  • 2066

So, then, it's not a "migration" from the iOS version where coaches are language specific. The daily "normal" streaks used to count independent of the coach(es). If it's a global setting, I'd pass even if I were in the test group.

October 7, 2014

https://www.duolingo.com/wazzie

I would just like to confirm what Usagi said, the Official Statement confirms 'coach mode' works this way.
If you set coach to 50, and get 49 points in a day, you lose your streak.
Please ignore any other ramblings I may have made.

October 7, 2014

https://www.duolingo.com/Usagiboy7

It is global. Any XP you earn from any course will go towards your single Daily goal. ^_^

October 7, 2014

https://www.duolingo.com/HorsesOfTheDawn

Thanks, but it did not work for me, I am trying to get the wager thing but I don't want to lose it just because my steak does not update!

March 1, 2019

https://www.duolingo.com/TinyKitties

I'm having the same problem and I must not be fixing it right. Changed settings, cleared cache, logged out and in.

October 8, 2014

https://www.duolingo.com/Usagiboy7

Please don't throw any socks at me, but, did you earn a point for today?

October 8, 2014

https://www.duolingo.com/TinyKitties

Yes I did Mr. Smarty Bunny, 23!

October 8, 2014

https://www.duolingo.com/Usagiboy7

A failed attempt at troubleshooting as a non-tech person. ;)

If you have the app, try logging in and gaining a point through there and see if it does anything? (Pulling out all of the stops now. dun dun!)

October 8, 2014

https://www.duolingo.com/TinyKitties

Thank you Blue Bunny, it is fixed now. You're the best!

October 8, 2014

https://www.duolingo.com/Usagiboy7

Woohoo! So glad that's fixed now! :D

October 8, 2014

https://www.duolingo.com/qaa2

I have the same problem - which I have just logged.

October 7, 2014

https://www.duolingo.com/wadesinc

Duolingo has stopped several of my streaks and then asks for money to restore them. It is unjust and feels much like blackmail.

March 16, 2017

https://www.duolingo.com/Usagiboy7

The money for streaks is only for a test group. The suggestion came from so many people in the community that Duolingo is testing out to see whether or not it is a good idea. Whatever you are experiencing would be happening regardless of whether or not you were in the test group. You can ask for a refund by going to the Help page (https://www.duolingo.com/help) and filling out the form at the bottom.

Here are some things that might be causing loss of streak: if you experience interruptions in your internet connection. Duolingo has a hard time consistently transferring data of lessons once you reconnect with the internet (or consistently doing it in a timely fashion). Sometimes interruptions happen very quickly and so you might not notice it.

If your time zone is not synced up properly and so your day is resetting at a time other than midnight.

If you are starting your lesson just before midnight but finishing the lesson after. (Or for whenever your day resets.)

Not having a Streak Freeze installed before any of these things occur.

Equipping a Streak Freeze but not noticing it activating and so not replacing it when needed.

I hope these tips help!

March 16, 2017
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